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All properties in San Bartolome de Tirajana, Canary Islands, Spain

H10 Playa Meloneras Palace

Luxury hotel with spa, near Meloneras Beach

  • Free WiFi and free parking
From
$163

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Outdoor Pool
  • Indoor Spa Tub
  • Infinity Pool
Infinity Pool. Image 1 of 43
1 / 43Infinity Pool
9.0.Superb.
  • Very nice property and facility, very friendly and helpful service. I would definitely…

    Jan 24, 2021

  • Unfortunately much of the hotel was shut down. The website advertised it’s great…

    Oct 24, 2020

See all 260 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and European Holiday Home Association (EHHA - Europe) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Easy parking
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 374 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Costa Meloneras
  • Maspalomas Lighthouse - 24 min walk
  • Maspalomas Dunes - 25 min walk
  • Meloneras Beach - 6 min walk
  • Maspalomas Golf Course - 31 min walk
  • Maspalomas Beach - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Twin Room
  • Double Room, Sea View
  • Double Room Single Use
  • Double Room Single Use, Sea View

Location

  • In Costa Meloneras
  • Maspalomas Lighthouse - 24 min walk
  • Maspalomas Dunes - 25 min walk

What’s around

Landmarks

  • In Costa Meloneras
  • Maspalomas Lighthouse - 24 min walk
  • Maspalomas Dunes - 25 min walk
  • Meloneras Beach - 6 min walk
  • Maspalomas Golf Course - 31 min walk
  • Maspalomas Beach - 23 min walk
  • La Charca Lagoon - 24 min walk
  • Holiday World Maspalomas - 38 min walk
  • Playa de Pasito Blanco - 39 min walk
  • Maspalomas Botanical Garden - 45 min walk
  • Aqualand Maspalomas - 3.1 mi / 4.9 km

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

At a glance

Hotel size

  • This hotel has 374 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 11 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Water dispenser

Things to do

  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Fitness classes on site
  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Nightclub
  • Pool sun loungers
  • Health club
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6997
  • Conference space size (meters) - 650
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included
  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Tamadaba - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Gaudi - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Bar Naturalia - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Chill-Out Tropical - This bar is located by the pool. Open daily.

La Brasserie - Onsite brasserie. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • H10 Meloneras Palace
  • H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana
  • H10 Playa
  • H10 Playa Meloneras Palace
  • H10 Playa Palace
  • H10 Playa Palace Hotel
  • H10 Playa Palace Hotel Meloneras
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace San Bartolome de Tirajana

Optional extras

Late check-out can be arranged for an extra charge of EUR 45 (subject to availability)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per day

Service animals exempt from fees

Policies

Please note this property enforces a strict dress code.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 10:00 AM to 6:00 PM.

Guests under 16 years old are not allowed in the spa.

This property uses geothermal energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, H10 Playa Meloneras Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include La Proa Casa Reyes (6-min walk) and El Nublo (2.1 mi).
  • Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. H10 Playa Meloneras Palace also has 4 bars, a nightclub, and a Turkish bath, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Hotel review

    Staff extremely friendly and courteous. Convenient and close to the beach and boardwalk. Plenty of options to eat. The all in-clusive was good. Different menu every night. Although eating outside the property would be less expensive and also equally as good. The nightly shows on the property were fantastic. The New Year’s Eve night was also something to remember. Staff was great and very accommodating. Would definitely be back.

    Dimitrios, 6 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I like the hotel

    Very family friendly hotel. Nice team and thanks Zed and Sebastian to play with our son

    Zhiyuan, 5 night family trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Not worth it

    I would say it’s only a 3-4 star hotel, not like a 5 star hotel. The environment is good and clean. But the room condition is old and need to be renovated soon. The front desk staff is not as friendly as a 5 star hotel one.

    1 night trip, Sep 25, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    They were not kind. We don‘t have Aircondition. It was very hot in our room. The rest room was vety smal without aircondition. It smell very bad. Our romm was for 3 person too small and very expensiv

    7 night family trip, Aug 7, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    Food and pool. Maybe the any staff in the buffet could be more pleasant

    2 night family trip, Aug 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The resort is amazing, we loves our time there.

    5 night romance trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice place with lots of tourists

    A nice hotel with lots of rooms. A bit confusing when trying to find one's way, since everything seems to be on different floors and in different buildings. Overall nice, but super touristy. The location is somewhat off of the main beach, but it is on the beach promenad (at the north end). No stores or anything nearby, but that might not be what those staying at this hotel are looking for. I had a very nice stay.

    Per, 6 night business trip, Sep 30, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I loved this resort. It was probably my favorite that I’ve ever been to. I’m a female and traveled alone. I felt completely comfortable and safe the entire time. There are a lot of pools, all of which are large and amazing. There are also plenty of chairs to lounge on while you enjoy them. The food was wonderful. Each meal was well prepared and there were lots of options. I can be a picky eater sometimes, but I really liked it. I did half board and found that it was enough for me because the breakfast and dinner was so large and filling. So if you don’t need to eat at regular intervals, halfboard may work just fine for your too. I also recommend a massage at the spa! Wonderful! The only three less than perfect things were that: 1. The day that I arrived, the sky was filled with thick dust from Africa. This happens regularly there and made it so that you couldn’t even see the sea. The hotel is clearly not to blame for this, but it would help if they explained what was happening when you check in. I had to search google to figure it out and then had to explain it to other guests who were also concerned. If you have breathing problems or asthma, this might be an issue for you. 2. 2 of the 3 mornings I was there, housekeeping woke me up loudly trying to force my door open. I had put the do not disturb sign up the night before, but I guess it fell off. It was a scary way to be woken up! 3. I had to wait in line for 27 min to checkout.I almost missed my shuttle

    KT, 3 night trip, Sep 12, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    The stuff is incredible

    The staff is incredible and it makes the hotel much more beautiful place. The service is top notch. The rooms are large and spacious. The property is located on a nice beach perfect for a quiet vacation

    1 night trip, Aug 21, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel rooms in need of an upgrade but were comfortable and clean. The hotel staff were very welcoming and helpful The food in the restaurants was very good

    7 night trip, Mar 10, 2020

    Verified Hotels.com guest review

See all 260 reviews