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Crowne Plaza Torreon, an IHG Hotel

Photo gallery for Crowne Plaza Torreon, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down duvets, in-room safe, desk

Overview of Crowne Plaza Torreon, an IHG Hotel

Crowne Plaza Torreon, an IHG Hotel

4.0 star property
4-star hotel in Torreón with indoor pool and restaurant

8.8/10 Fabulous

930 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $59
Price available on 16/12/2022
Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
Main amenities
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport drop-off
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • Heart of Torreón

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 12 min drive
  • Free airport drop-off

Restaurants

  • Carnitas Tello - 19 min walk
  • El Taco Tote - 3 min drive
  • Gordy Mania - 3 min drive
  • Nikkori - 3 min drive
  • Hamburguesas Bufalo - 4 min drive

About this property

Crowne Plaza Torreon, an IHG Hotel

Located only 3.1 mi (5 km) from the airport, Crowne Plaza Torreon, an IHG Hotel offers free drop-off service (available on request). Guests can grab a bite to eat at the restaurant, or indulge in massages, facials or body treatments. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. Fellow travellers say great things about the breakfast and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport drop-off from 6:00 AM to 8:00 AM

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (15070 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 27-inch plasma TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 235 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Frequently asked questions

Does Crowne Plaza Torreon, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Torreon, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Torreon, an IHG Hotel?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Torreon, an IHG Hotel on 16 Dec 2022 start from $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Torreon, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Torreon, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crowne Plaza Torreon, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Torreon, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Crowne Plaza Torreon, an IHG Hotel?
Yes, a free shuttle to the airport is available from 6:00 AM to 8:00 AM on request.
What are the check-in and check-out times at Crowne Plaza Torreon, an IHG Hotel?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Crowne Plaza Torreon, an IHG Hotel and nearby?
Crowne Plaza Torreon, an IHG Hotel has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Crowne Plaza Torreon, an IHG Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Hamburguesas Bufalo (2.1 mi), Monoburger (2.3 mi) and Cangrejito Ocean Beach (2.5 mi).
Does Crowne Plaza Torreon, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crowne Plaza Torreon, an IHG Hotel like?
Crowne Plaza Torreon, an IHG Hotel puts you in the heart of Torreón. Popular attractions include Plaza Armas de Torreon, which is 16 minutes away by car. Travellers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Amazing place and excellent value with incredibly friendlystaff
David, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was super friendly and helpful. Very good dining options on site.
milagros, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Marcela, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel was extremely dirty. The power went out and it was leaking multiple time. The walls are all dirty and in the bathroom by the toilet it was all yellow and there was still urine.
Karina, 9-night family trip
Verified Expedia guest review

4/10 Fair

Edel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Limpieza y atencion
Mario, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Need a better bartender
Rob, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was nice and clean. The bed was very comfortable!! The lobby is very nice and the breakfast buffet was very good.
Jaime, 2-night trip with friends
Verified Expedia guest review