Crowne Plaza Torreon, an IHG Hotel

4.0 star property
4-star hotel in Torreón with spa and indoor pool

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Crowne Plaza Torreon, an IHG Hotel

Photo gallery for Crowne Plaza Torreon, an IHG Hotel

Bar (on property)
Indoor pool
Exterior
Premium bedding, down duvets, in-room safe, desk
Restaurant

Overview of Crowne Plaza Torreon, an IHG Hotel

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
Main amenities
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free airport drop-off
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
Feel at home
  • Children stay free
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service

Room options

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Lounge Access)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Suite (Governor)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed (Lounge Access)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Heart of Torreón

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 10 min drive
  • Free airport drop-off

Restaurants

  • GM Pizzas Juárez - 13 min walk
  • Gorditas "El Guero - 2 min drive
  • Pampas Do Brasil - 20 min walk
  • Tacos y Gorditas Vic - 19 min walk
  • Tacos Don Gus - 3 min drive

About this property

Crowne Plaza Torreon, an IHG Hotel

Located only 3.1 mi (5 km) from the airport, Crowne Plaza Torreon, an IHG Hotel offers free drop-off service (available on request). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport drop-off from 6:00 AM to 8:00 AM

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (15070 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 27-inch plasma TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials and body treatments.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 235 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Torreon Hotel
Crowne Plaza Torreon
Crowne Plaza Torreon
Crowne Plaza Torreon, An Ihg
Crowne Plaza Torreon an IHG Hotel
Crowne Plaza Torreon, an IHG Hotel Hotel
Crowne Plaza Torreon, an IHG Hotel Torreón
Crowne Plaza Torreon, an IHG Hotel Hotel Torreón

Frequently asked questions

Does Crowne Plaza Torreon, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Torreon, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Torreon, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Torreon, an IHG Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crowne Plaza Torreon, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Torreon, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Crowne Plaza Torreon, an IHG Hotel?
Yes, a free shuttle to the airport is available from 6:00 AM to 8:00 AM on request.
What are the check-in and check-out times at Crowne Plaza Torreon, an IHG Hotel?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Crowne Plaza Torreon, an IHG Hotel and nearby?
Crowne Plaza Torreon, an IHG Hotel has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Torreon, an IHG Hotel?
Yes, there's an on-site restaurant.
Does Crowne Plaza Torreon, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crowne Plaza Torreon, an IHG Hotel like?
Crowne Plaza Torreon, an IHG Hotel puts you in the heart of Torreón. Popular attractions include Revolucion Stadium, which is 3 minutes away by car.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Eduardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Crowne Plaza Torreon was a good choice for us.
Everything was pretty good with the hotel accommodations. Check in was and check out was very easy. Hotel is located in a fairly safe area and was close to everything we needed. Breakfast was great at the hotel restaurant. All in all it was a great stay for us. We were there for 3 nights.
Jaime, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I just made the reservations, but my sisters love the hotel.
Dora, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Suresh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff, excellent housekeeping, clean and secure
Jorge, 4-night trip
Verified Expedia guest review

10/10 Exceptional

SYLVIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff
Carlos A, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The place is great
Horacio, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I love this place
Rajesh, 1-night business trip
Verified Expedia guest review