The Surrey
- Free WiFi
Although the hotel is extremely well located and the room sizes are great, it needs love…
Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.
The Surrey
More Info: 866-539-0031
- Deluxe Salon
- Grand Deluxe Salon
- Ultra One Bedroom Suite
- Suite, 1 Bedroom
- Suite, 2 Bedrooms (Ultra)
- Deluxe Room, 2 Queen Beds, Accessible
- Deluxe Room, 2 Queen Beds (Salon)
- Deluxe Suite, 2 Bedrooms (Deluxe)
- Deluxe Room, City View (Salon)
- Suite, 2 Bedrooms
- City View Grand Deluxe Salon
FAQs for The Surrey
Does The Surrey offer free cancellation for a full refund? Yes, The Surrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at The Surrey? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at The Surrey? Yes. Valet parking costs USD 75 per night. Are pets allowed at The Surrey? Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 250 per pet, per stay. Food and water bowls are available. What are the check-in and check-out times at The Surrey? You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available. Are there restaurants at or near The Surrey? Yes, Cafe Boulud offers French cuisine. Nearby restaurants include Via Quadronno (4-min walk), Orsay (5-min walk), and The Loeb Boathouse (6-min walk). Is there an onsite casino at The Surrey? No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
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Continue searching for New York, New York, United States of AmericaRecent reviews
Fabulous 8.6 From 286 reviews
A great location for shopping and eating. Not great if your business is mostly on the West Side.
The property is beautiful and the rooms are comfortable. The staff are helpful and friendly, go out of their way to provide good service. Definitely would go back.
Location is great, value for what you receive as a guest could be better. Our bathroom had a window which is a plus for me personally and our room had excellent view to Madison Ave and the City. Some of the staff were polite and welcoming although this was not universal. At the time of check in, we were sent to a room which was not ready and filled with tobacco smell (it’s a nonsmoking hotel and obviously I don’t blame the hotel management for this), which has happened to me before in different ways, although the issue was addressed with some degree of nonchalance on behalf of the staff which was a little unexpected given the price level of this hotel. On average I stay in various 4 and 5 star hotels in the City twice a month and although incidents like this have happened to me in the past, they were handled much more tactfully.
My only complaint is a matter of personal taste, so not necessarily one that would be shared by other guests. I like a firm mattress, and the mattress in our room was rather soft. My wife in particular did not sleep well for the two nights we stayed for that reason. But again, all a matter of individual taste, and otherwise the hotel was exemplary in every respect.
The service and style is amazing. The location is perfect next to the park - with great cafes and restaurants around every corner.
Check in was way too long. Way. To. Long. 20 minutes with the receptionist
Clean, comfortable, well appointed, excellent restaurant, great location, quiet at night.
Very nice hotel with very good and professional staff who go above and beyond to help make your stay a lovely experience. Very clean. The bed was extremely comfortable too. Nice bar with live Jazz to relax and unwind after a long day. Will return Very good and safe location with very high end shops all within walking distance
Customer Service is excellent!! This hotel takes customer service to a new level. It’s a quiet boutique hotel in a nice neighborhood. I always feel very safe.
Regretfully I was there only over night. Looking forward to going back to enjoy more that the hotel offers