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LTI - Pestana Grand Ocean Resort Hotel, Madeira Island

5 stars
23 Rua da Ponta da CruzFunchal9000-103Portugal, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Service
Fantastic service
Location
Great location
Amenities
Great amenities
Value for money
Best value for money
150See all 150 Hotels.com reviews
From 1,556 reviewsTripAdvisor Traveller Rating

LTI - Pestana Grand Ocean Resort Hotel, Madeira Island

Hotel Info: 866-539-8117

from $151
  • Suite, Sea View
  • Double Room Single Use, Mountain View
  • Double or Twin Room, Mountain View
  • Family Room
  • Double or Twin Room, Sea View
  • Double Room Single Use, Mountain View
  • Suite, Sea View
  • Double or Twin Room, Sea View
  • Double or Twin Room, Partial Sea View
  • Double or Twin Room, Mountain View
  • Deluxe

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

  • 1 per room (up to 5 kg)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • LTI Pestana Grand
  • LTI Pestana Grand Ocean
  • LTI Pestana Grand Ocean Funchal
  • LTI Pestana Grand Ocean Resort Hotel
  • LTI Pestana Grand Ocean Resort Hotel Funchal
  • Pestana Grand
  • Pestana Grand Ocean

Mandatory fees

Pet deposit: EUR 25 per day

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Children's pool
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 2
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
Facilities
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

LTI - Pestana Grand Ocean Resort Hotel, Madeira Island’s small print

Also known as

  • LTI Pestana Grand
  • LTI Pestana Grand Ocean
  • LTI Pestana Grand Ocean Funchal
  • LTI Pestana Grand Ocean Resort Hotel
  • LTI Pestana Grand Ocean Resort Hotel Funchal
  • Pestana Grand
  • Pestana Grand Ocean

Mandatory fees

Pet deposit: EUR 25 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 150 reviews

LTI - Pestana Grand Ocean Resort Hotel, Madeira Island
Excellent4.0 / 5
Good hotel but poor treatment of problems raised
Hotel has great location on headland wit overlooks over the sea. Pool area is large with lots of sunbeds and again great overlook over the sea. Hotel breakfast is really good with hot and cold choices as well as fresh fruit and even sparkling wine. Location also good for getting into Funchal with complementary shuttle service or local bus service at only 2 Euros. What was not so good was that we asked for a high floor room, but, on arrival we were given one on the first floor. What made it even worse was that on entering the room it definitely smelt of stale tobacco smoke. We did go straight back to reception to ask for a change, but were informed it was a non smoking floor and that was it no change. We accept it may be a non smoking floor but no one came to see if what we said was correct and just dismissed out of hand. Not sure how long it has been non smoking but smells do linger of old smoking. So not impressed with that.
4 night romance trip
LTI - Pestana Grand Ocean Resort Hotel, Madeira Island
Good3.0 / 5
No title
We came for a 7 nights , for some reason the last night was 15 Euro more than the other nights , we got in the beginning first floor we did not want the room they accept to give us second floor the last two nights we got third floor, such a trouble , it is small hotel good breakfast , they have parking and nice view to the sea , not a five stars hotel
7 night romance trip
LTI - Pestana Grand Ocean Resort Hotel, Madeira Island
Outstanding5.0 / 5
A memorable stay in a fabulous hotel
We could not fault this hotel. The service and attention from the very professional staff was fabulous - they could not do enough for us. We had been upgraded on arrival to a suite (free of charge) and the suite was immaculate. There were so many small personal touches such as the bed being turned down every evening,a chocolate left on the pillow, a call on our second night to ask if everything was okay with our room etc. The breakfast buffet was out of this world with so much choice - who eats doughnuts for breakfast?? There was a feeling of space everywhere, in the pool, restaurants and accommodation. We are certainly going back again next year for longer!
3 night trip with friends
LTI - Pestana Grand Ocean Resort Hotel, Madeira Island
Excellent4.0 / 5
Sunshine in Madeira
We enjoyed our stay at Pestana Grand. However, smoking on the balcony in the next door room meant that we were prevented, on a number of occasions when it was lovely and sunny in the morning, to use our balcony due to smoke 'drift'....which actually came into our room so we had to even close the window. Would you please consider introducing a no smoking policy on all balconies? Another matter which may be considered a minor point but the carpet in the room (No 1148) had suffered from 'spills' and these had clearly not been properly cleaned making it look quite scruffy! Always a great breakfast, very friendly and helpful staff. Another comment intended to be helpful, 'lumpy pillows' are not conducive to a good night's sleep. Finally I have never stayed in a hotel with a five star rating and found that there is no printer attached to the computers near reception! As an example, how does one print a simple boarding pass!
11 night romance trip
LTI - Pestana Grand Ocean Resort Hotel, Madeira Island
Outstanding5.0 / 5
Lovely quiet and relaxing hotel in good location
Lovely quiet and relaxing hotel in a great position. The sea and the lido promenade are just a few meters away through a gate, but the hotel pool area is also very pleasant. There's a regular shuttle bus to town and back, but a normal bus is only €2 and runs every 20 minutes. Staff were helpful, attentive and always had a smile on their faces. The breakfast buffet was good, with enough variety for anyone - but the evening meals were a bit overpriced at €28 per person for a buffet, or a little bit less in the other restaurants. The bar was normal hotel prices, but they did have regular happy hours with 2-for-1 offers. The room was pleasant, spacious and comfortable (although the carpet could have done with replacing), and the bathroom was nice and complete with a bath and bidet. WiFi was a bit patchy in the room, but was good and consistent in the public areas. All in all I'm planning on going back in a year or two as I really enjoyed Madeira and the Pestana Grand helped me do so.
7 night romance trip

See all reviews

LTI - Pestana Grand Ocean Resort Hotel, Madeira Island

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