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Pantages Hotel Toronto Centre, Toronto

4 stars4 stars
200 Victoria StTorontoONM5B 1V8Canada, 800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
Amenities
Amenities are not the best
362See all 362 Hotels.com reviews
From 940 reviewsTripAdvisor Traveller Rating

Pantages Hotel Toronto Centre, Toronto

Hotel Info: 866-539-8117

from $160
  • Standard Room, 1 King
  • Deluxe Room, 1 Queen Bed, Kitchenette (Washer and Dryer)
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Suite, 1 Bedroom, Kitchenette
  • Deluxe Room, 1 Queen Bed
  • Superior Suite, 1 Queen Bed
  • Deluxe Room 2 Queens
  • Superior Suite, 1 King Bed
  • Executive Suite, 1 Queen Bed, Non Smoking
  • Executive Suite, 1 Queen Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Suite, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 25 lb)

Internet

  • WiFi in rooms *

  • WiFi in public areas *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Pantages
  • Pantages Centre
  • Pantages Hotel
  • Pantages Hotel Centre
  • Pantages Hotel Toronto Centre
  • Pantages Toronto Centre
  • Pantages Hotel Toronto
  • Pantages

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 100 per stay

Optional extras

Valet parking costs CAD 40 per day with in/out privileges

Rollaway beds are available for CAD 25.0 per night

Breakfast is offered for an extra charge of CAD 13.99 per person (approximately)

Pets are allowed for an extra charge of CAD 100 per pet, per stay

WiFi is available in guestrooms for CAD 6.00 per night (rates may vary)

WiFi is available in public areas for CAD 6.00 per day (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Health club
  • Spa tub
  • Steam room
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Sauna
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Pantages Hotel Toronto Centre, Toronto’s small print

Also known as

  • Hotel Pantages
  • Pantages Centre
  • Pantages Hotel
  • Pantages Hotel Centre
  • Pantages Hotel Toronto Centre
  • Pantages Toronto Centre
  • Pantages Hotel Toronto
  • Pantages

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 100 per stay

Optional extras

Valet parking costs CAD 40 per day with in/out privileges

Rollaway beds are available for CAD 25.0 per night

Breakfast is offered for an extra charge of CAD 13.99 per person (approximately)

Pets are allowed for an extra charge of CAD 100 per pet, per stay

WiFi is available in guestrooms for CAD 6.00 per night (rates may vary)

WiFi is available in public areas for CAD 6.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 362 reviews

Pantages Hotel Toronto Centre, Toronto
Excellent4.0 / 5
Pantages: watch out for hidden costs
I called to confirm all services ... hotel tried to charge me $6 day for WIFI. I said it was included and that I had called and confirmed this among other things ... they said since I booked thru a third party service WIFI wasn't included. Clerk told me she didn't know I had talked to and finally, grudgingly gave me the WIFI "this time." Room generally clean and maid staff helpful. Restaurant was slow but good food for a relaxed dinner. Went to have breakfast - although food still laid out on bar - was told it was too late to purchase breakfast. So, ate at busy, classic diner around the corner for much better food and value. "Valet" parking was good - but, pricey at an additional $40 per night which did not include tax and fees amounting to $95 night. Front desk staff was generally surely when approached and did not answer the phone when called from the room. Clerk charged $100 night to my credit card to hold against any "incidental" expenses potentially accrued during stay. Lobby is tiny and cold due to outside weather. Restaurant adjoining lobby cold as it is open to lobby along half of the restaurant wall. Bed was hard and pillows lumpy. Location was excellent and close to Eaton Centre and subway. Walking distance to many attractions. When I inquired on extending stay one night, was quoted rate about twice what I payed per night. Decided to go on instead of extending. Will try different hotel in area next time.
2 night business trip
Pantages Hotel Toronto Centre, Toronto
Excellent4.0 / 5
The hotel stay was good. The location is prime, close to the Eaton Centre and lots of entertainment around. For some reason it is harder to get an uber/ cab than you'd think. Might have just been my experience. Be careful of the breakfast it is not free, its almost $18 and you don't get very much. For $18 I'd figure you would be getting a lot more for your money. There's a restaurant right beside it that will do breakfast way better and for cheaper.
4 night business trip
Pantages Hotel Toronto Centre, Toronto
Outstanding5.0 / 5
Biz traveler
more room than I expected!
1 night business trip
Pantages Hotel Toronto Centre, Toronto
Good3.0 / 5
Stayed here several times. Never again.
Stayed here many times. After this time; never again. Room smelled musty. Had to open windows in winter to air out. Tub full of hair. Fingernails left on the desk. Yes-someone's gross fingernails. Room was covered in dust-sneezing all night. No creamers left for coffee. Shower head was leaking from the top. Coming out like a fountain covering the entire bathroom in water. Had to wrap a towel around it. Maids informed "Do not disturb" sign. Usually love this place but feel it's going down hill. Rooms have sloppy finishing. Like someone painted in a rush and didn't tape things up. Little things make a different. Just felt cheap this time. Like a quick inexpensive reno was done. Told the front desk about issues. Was just told "I'm sorry" and that they couldn't do anything, no authority. Man at front desk actually mocked me a bit about finding fingernails. Like I was a snob for being grossed out. Location is fantastic. Good price. Doormen are wonderful. Wish they would have seemed at least concerned when I told them the issues. Will def be trying out the remodeled Sheraton (in city center) or the Omni King Edward. A family member stayed there on this trip. It was absolutleny beautiful. A dreamy, lux hotel at a good price.
2 night family trip
Pantages Hotel Toronto Centre, Toronto
Good3.0 / 5
3/5
The layout of the room was nice however multiple things in the room were in less than proper condition. TV was very crooked on wall, bathroom sink faucet was broken, tub had giant scratch through it, desks were scratched, and lampshades were cracked. Front desk was nice and always seemed happy to answer questions. Park across street for $14 CAD compared to the 40 they wanted for valet. 3/5 overall
1 night romance trip

See all reviews

Pantages Hotel Toronto Centre, Toronto

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