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Portofino Island Resort, Pensacola Beach

4 stars4 stars
10 Portofino DrivePensacola BeachFL32561United States of America, 800-491-6126
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Excellent4.5 / 5
Room
Great room
Location
Great location
Pool
Great pool
Amenities
Great amenities
141See all 141 Hotels.com reviews
From 1,118 reviewsTripAdvisor Traveller Rating

Portofino Island Resort, Pensacola Beach

Hotel Info: 866-539-8117

from $450
  • 2 Bedroom Gulf Front Standard
  • 2 Bedroom Gulf Front Standard
  • 2 Bedroom Gulf View Elite
  • 2 Bedroom Island View Standard
  • 2 Bedroom Gulf Front Elite
  • 3 Bedroom Island View Elite
  • 3 Bedroom Gulf Front Preferred
  • 2 Bedroom Gulf View Preferred
  • 3 Bedroom Island View Preferred
  • 2 Bedroom Island View Elite
  • 3 Bedroom Gulf View Preferred
  • 3 Bedroom Gulf Front Standard
  • 2 Bedroom Gulf Front Preferred
  • 3 Bedroom Gulf View Standard
  • 3 Bedroom Island View Standard
  • 2 Bedroom Gulf View Standard
  • Deluxe Three Bedroom 3.5 bath condo, waterview
  • 2 Bedroom Island View Preferred
  • Deluxe Two Bedroom 2.5 Bath Condo, Waterview
  • 3 Bedroom Gulf Front Elite
  • 3 Bedroom Gulf View Elite

At a glance

Key facts

Hotel size

  • This hotel has 720 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 5 PM-2 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Portofino
  • Portofino Island Pensacola
  • Beach Pensacola Portofino
  • Portofino Is Resort
  • Portofino Island Hotel
  • Portofino Pensacola Fl
  • Portofino Island Resort Spa
  • Pensacola Portofino Condo
  • Portofino Island
  • Portofino Island Resort
  • Portofino Island Resort Condo
  • Portofino Island Resort Condo Pensacola Beach
  • Portofino Island Resort Pensacola Beach
  • Portofino Resort
  • Resort Portofino
  • Portofino Island Pensacola Beach

Policies

Restrictions may apply regarding the number of people that may accompany a parent or legal guardian. Additional restrictions may apply during the spring break vacation period. Chaperoned groups are prohibited.

Children under 17 years old are not allowed in the fitness facility or spa tub without adult supervision.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 150.53 per accommodation, per stay

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Indoor pool
  • Health club
  • Outdoor tennis courts - 5
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 17000
  • Conference space size (meters) - 1530
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • ATM/banking
  • Picnic area
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Second bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
More
  • In-room safe

Special features

Dining

Terracotta - This restaurant specializes in American cuisine and serves lunch and dinner.

Terrazzo Grille - This restaurant specializes in American cuisine and serves lunch and dinner.

Pizza Portofino - This restaurant specializes in pizza and serves lunch and dinner.

Recreation

On Site

  • Health club
  • Outdoor tennis courts - 5
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Ecotours on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Portofino Island Resort, Pensacola Beach’s small print

Also known as

  • Portofino
  • Portofino Island Pensacola
  • Beach Pensacola Portofino
  • Portofino Is Resort
  • Portofino Island Hotel
  • Portofino Pensacola Fl
  • Portofino Island Resort Spa
  • Pensacola Portofino Condo
  • Portofino Island
  • Portofino Island Resort
  • Portofino Island Resort Condo
  • Portofino Island Resort Condo Pensacola Beach
  • Portofino Island Resort Pensacola Beach
  • Portofino Resort
  • Resort Portofino
  • Portofino Island Pensacola Beach

Policies

Restrictions may apply regarding the number of people that may accompany a parent or legal guardian. Additional restrictions may apply during the spring break vacation period. Chaperoned groups are prohibited.

Children under 17 years old are not allowed in the fitness facility or spa tub without adult supervision.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 150.53 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 141 reviews

Portofino Island Resort, Pensacola Beach
Excellent4.0 / 5
AWESOME
Awesome stay, beautiful views and relaxing
3 night family trip
Portofino Island Resort, Pensacola Beach
Excellent4.0 / 5
It was ok
As soon as we got checked in and went to our condo, a maintenance guy knocked on the door and said he was sent fixing some things as soon as we got in the room. The internet was down and they sent someone several hours later and the problem still existed. I was charged for a complimentary Dolphin Cruise that was supposed to be free. I ate at the Coastal resturant at the hotel, I waited an hour for my food and on top of that my food was luke warm almost cold. I was very dissatisfied with the resort.
2 night family trip
Portofino Island Resort, Pensacola Beach
Fair2.0 / 5
Front desk and guest service fell completely short of the high dollar I paid.
2 night family trip
Portofino Island Resort, Pensacola Beach
Outstanding5.0 / 5
Outstanding!
I am always skeptical of online reviews.... This resort was outstanding! Bar-none. The staff bent over backwards to accommodate any requests, check in on us, and were constantly "warm" and welcoming. The pools are clean and convenient. The pool staff is outstanding! Kimberly at guest services goes above and beyond... Will return, no doubt!
3 night trip with friends
Portofino Island Resort, Pensacola Beach
Good3.0 / 5
Not all it's cracked up to be...
We had an enjoyable stay but it was not due to the Portofino. Our room was nice but reeked of fried food when we checked-in and unfortunately the smell stayed the length of our visit. The condo was nicely appointed but the sound proofing between units was not there. The facility was by no means packed yet we were underneath what seemed like a Huge group of people in one condo. Every time they entered their unit you could hear everything! I complained several times to Portofino staff because it woke up our whole family in the middle of the night every night of our stay but nothing was ever done to rectify the situation. I'm not an overly critical person but we rent condos at least once annually and I've never heard as much noise as I did here. Additionally, upon check out we were charged 1k for an adventure package we didn't order. I had repeatedly refused this package prior to arrival yet there it was on our credit card. I can't say that the Portofino held up to the standards I thought it should. On a postive note, the staff is friendly, the property is beautiful and the amenities are great but that's where it stopped for me.
3 night family trip

See all reviews

Portofino Island Resort, Pensacola Beach

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