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1 room, 2 adults
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Koox Caribbean Paradise Hotel, Playa del Carmen

2.5 stars
5th Avenida Norte Esq. ConstituyentesPlaya del CarmenQROO77710Mexico, ‏800-491-6126
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Good3.6 / 5
Location
Great location
Pool
Great pool
Amenities
Bad amenities
Vibe
Poor vibe
186See all 186 Hotels.com reviews
From 310 reviewsTripAdvisor Traveller Rating

Koox Caribbean Paradise Hotel, Playa del Carmen

Hotel Info: 866-539-8117

from $35
  • Standard room only lodging
  • Garden Room
  • Standard Room
  • Deluxe Room
  • Deluxe room only lodging

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 16

Travelling with others

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • No parking

  • Free nearby parking

Also known as

  • Caribbean Paradise Hotel
  • Hotel Caribbean Paradise
  • Koox Caribbean Paradise
  • Koox Caribbean Paradise Hotel
  • Koox Caribbean Paradise Hotel Playa del Carmen
  • Koox Caribbean Paradise Playa del Carmen
  • Caribbean Paradise Hotel Playa Del Carmen
  • Caribbean Paradise Resort And Spa

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Late check-out can be arranged for an extra charge of USD 35

Safes in guestrooms can be used for USD 5 per night

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
Things to do
  • Beach towels
  • Outdoor pool
  • Pool umbrellas
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Scuba diving nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • ATM/banking
  • Designated smoking areas

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Koox Caribbean Paradise Hotel, Playa del Carmen’s small print

Also known as

  • Caribbean Paradise Hotel
  • Hotel Caribbean Paradise
  • Koox Caribbean Paradise
  • Koox Caribbean Paradise Hotel
  • Koox Caribbean Paradise Hotel Playa del Carmen
  • Koox Caribbean Paradise Playa del Carmen
  • Caribbean Paradise Hotel Playa Del Carmen
  • Caribbean Paradise Resort And Spa

Policies

Only registered guests are allowed in the guestrooms.

Optional extras

Late check-out can be arranged for an extra charge of USD 35

Safes in guestrooms can be used for USD 5 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 186 reviews

Koox Caribbean Paradise Hotel, Playa del Carmen
Good3.0 / 5
Best location missing everything else
This is a yearly family vacation in the Mayan Riviera. This hotel is the best value (price-location) in Playa Del Carmen. The WiFi is spotty You have to get down to the lobby to get an almost decent signal, however the lobby is warm and humid, so your best bet is to get a drink a t the Cafe next door as they have A/C.
12 night family trip
Koox Caribbean Paradise Hotel, Playa del Carmen
Good3.0 / 5
The main and huge complaint we had was the bed. It was literally painful to sleep on, I'm talking rock hard, sleeping on the sand or in the grass would have been more comfortable. Also it is very very noisy in this area so you can literally hear everything going on in the next room and in the hallways, I'm talking full on conversations
2 night romance trip
Koox Caribbean Paradise Hotel, Playa del Carmen
Outstanding5.0 / 5
Perfect
We stayed for just under a week and were really happy with everything. Great location, really near the beach with lots of restaurants to choose from and all kinds of things to do. The room was clean, the bed was reeeeally comfy, the staff were really really nice and we had a little pool to hang out at when it was too hot to stay on the beach
6 night trip with friends
Koox Caribbean Paradise Hotel, Playa del Carmen
Good3.0 / 5
Location, location, location.
The hotel plus is its location, right at the corner of 5th Avenue (main pedestrian street at Playa) and Constituyentes Avenue. Right in front of the Quinta Alegria Mall and at walking distance of everywhere else. The room is really small, but clean, the service is not bad but there's lot of room (not pund intended) for improvement, there's a really nice pool on the third floor. In short, I would definitely stay here again.
11 night family trip
Koox Caribbean Paradise Hotel, Playa del Carmen
Fair2.0 / 5
very disappointing hotel in a good location
Very disappointing. The bed was hard as a rock, the shower only had cold water. The main light and ceiling fan didn't work and when we told the front desk they just said yeah those don't work. Would not recommend.
2 night romance trip

See all reviews

Koox Caribbean Paradise Hotel, Playa del Carmen

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