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Four Points by Sheraton Galerias Monterrey, Monterrey

3.5 stars
Ave Insurgentes 3961 Col Vista HermosaMonterreyNL64640Mexico, 855-239-9480
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Excellent4.2 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Wellness
Wellness & sports facilities could be improved
342See all 342 Hotels.com reviews
From 192 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Galerias Monterrey, Monterrey

Hotel Info: 855-239-9480

from $88
  • Suite, 1 Queen Bed with Sofabed
  • Room, 1 Queen Bed, Accessible
  • Junior Suite, Non Smoking
  • Executive Room, 2 Queen Beds
  • Executive Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 209 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport drop off during limited hours

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Four Points Galerias
  • Sheraton Four Points Monterrey
  • Four Points Sheraton Galerias Monterrey Hotel
  • 4 Points By Sheraton Galerias Monterrey
  • Monterrey Four Points
  • Four Points By Sheraton Galerias Monterrey Hotel Monterrey
  • Sheraton Monterrey
  • Four Points Monterrey
  • Four Points Galerias Monterrey
  • Four Points Monterrey Galerias
  • Four Points Sheraton Galerias
  • Four Points Sheraton Galerias Hotel
  • Four Points Sheraton Galerias Hotel Monterrey
  • Four Points Sheraton Galerias Monterrey
  • Four Points Sheraton Monterrey
  • Monterrey Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
Services
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Mananitas - This restaurant specializes in Mexican cuisine and serves breakfast only.

Four Points by Sheraton Galerias Monterrey, Monterrey’s small print

Also known as

  • Four Points Galerias
  • Sheraton Four Points Monterrey
  • Four Points Sheraton Galerias Monterrey Hotel
  • 4 Points By Sheraton Galerias Monterrey
  • Monterrey Four Points
  • Four Points By Sheraton Galerias Monterrey Hotel Monterrey
  • Sheraton Monterrey
  • Four Points Monterrey
  • Four Points Galerias Monterrey
  • Four Points Monterrey Galerias
  • Four Points Sheraton Galerias
  • Four Points Sheraton Galerias Hotel
  • Four Points Sheraton Galerias Hotel Monterrey
  • Four Points Sheraton Galerias Monterrey
  • Four Points Sheraton Monterrey
  • Monterrey Sheraton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 342 reviews

Four Points by Sheraton Galerias Monterrey, Monterrey
Poor1.0 / 5
We won't be staying there again.
Tough to say much nice about the place. It took almost an hour to get clean sheets for the kids to sleep on. The free wifi was almost dial-up speeds with no option to VPN to my business or other websites, there was black mold all around the bathroom, to use the elevator or skyway you had to constantly enter your room key...to get the lights and A/C to work in the room too! These are all obviously 1st world problems, but I'd kinda expect a bit better from a Jr. Suite at a Sheraton. The pool was very small and not kid friendly (no shallow end or room to play). We won't be staying there again.
1 night family trip
Four Points by Sheraton Galerias Monterrey, Monterrey
Fair2.0 / 5
Bad experience. Arrived at the hotel to find several hundred 20 year old "gamers" there for a convention. They were congregated both inside and outside the lobby. Couldn't hardly get to the front desk. Several issues with the room. Very dirty walls, carpet was buckled and toilet seat loose. The next morning got into the shower only to find NO hot water. General manage claimed this was a 4 star hotel. No way! The only thing good about the property was the location. Would definitely NOT stay there again.
3 night family trip
Four Points by Sheraton Galerias Monterrey, Monterrey
Outstanding5.0 / 5
Recommend!!!
Great stay (again) 3rd time i stay... Every thing is close by gallerías mall and close to family and business
4 night trip with friends
Four Points by Sheraton Galerias Monterrey, Monterrey
Good3.0 / 5
Friendly, but needs upgrades and repairs
The shower in my room was not functioning properly, there was no cold water so 2 mornings I literally scalded myself to get clean quickly and make it to meetings on time. They did come in and try to fix it but it never did work correctly. There also was very little water pressure - sort of a dribble shower but that was ok considering otherwise I would have been burned by the hot water. The a/c in the halls worked - the hall was freezing cold but the room never cooled properly.
5 night business trip
Four Points by Sheraton Galerias Monterrey, Monterrey
Excellent4.0 / 5
Sheraton has always been a good name for me worldw
For my required appointments it is a longer distance and with the traffic it requires more planning.
3 night business trip

See all reviews

Four Points by Sheraton Galerias Monterrey, Monterrey

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