8/10 Very Good
Mar 15, 2023
Good location
I’ve stayed here a couple of times before the pandemic simply because of the location- accessible to shopping, dining and transportation within walking distance. However on this trip - I have an unfortunate encounter with one of the reception staff whom I have asked for assistance with my luggage delivery to the airport. He looked annoyed when I asked if he could help me with the delivery note as I could not read nor write in Japanese. There was nothing polite coming from him just lots of frowning. The cleaning staff greets us each morning along the corridors has better service attitude! Room was super warm and there was no way to adjust the temperature.
Hasliza
Hasliza, 5-night family trip
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