Radisson Blu Palace Hotel, Spa

Photo gallery for Radisson Blu Palace Hotel, Spa

Primary image
Outdoor pool
Outdoor pool
Indoor pool
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Radisson Blu Palace Hotel, Spa

Radisson Blu Palace Hotel, Spa

4.0 star property
4-star hotel with spa, near Thermes de Spa

8.4/10 Very Good

511 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is $150
Price available on 7/6/2022
Map
Place Royale 39, Spa, 4900
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Health club
  • Sauna
  • Self parking
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Spa
  • Thermes de Spa - 7 min walk
  • Circuit de Spa-Francorchamps - 9 min drive
  • Coo Waterfall - 26 min drive
  • Mont Rigi - 24 min drive
  • High Fens – Eifel Nature Park - 31 min drive

Getting around

  • Liege (LGG) - 47 min drive
  • Maastricht (MST-Maastricht - Aachen) - 52 min drive
  • Brussels Airport (BRU) - 79 min drive
  • Spa-Geronstere Station - 8 min walk
  • Spa Station - 8 min walk
  • Franchimont Station - 8 min drive
  • Airport shuttle (surcharge)

About this property

Radisson Blu Palace Hotel, Spa

Radisson Blu Palace Hotel, Spa features an airport shuttle and puts you 0.3 mi (0.5 km) from Thermes de Spa and 5.8 mi (9.4 km) from Circuit de Spa-Francorchamps. Guests can indulge in massages at the spa, and Restaurant serves breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the overall property condition and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (EUR 18 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3283 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance

Languages spoken

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • LED television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub only
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Thermes de Spa. Services include massages.

The spa is open daily.

Dining

Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 50 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between May 9 and May 12.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 30.0 per night
  • Rollaway beds are available for EUR 30 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 18 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Also known as

Hotel Palace
Palace Hotel Spa
Radisson Blu Hotel Spa
Radisson Blu Palace
Radisson Blu Palace Hotel
Radisson Blu Palace Hotel Spa
Radisson Blu Palace Spa
Radisson Blu Spa
Spa Palace Hotel
Spa Radisson Blu
Spa Radisson
Radisson Spa
Radisson Blu Hotel, Spa Spa
Radisson Blu Palace Hotel, Spa Spa
Radisson Blu Palace Hotel, Spa Hotel
Radisson Blu Palace Hotel, Spa Hotel Spa

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Great day trip
Great, convenient, centrally located hotel.
Chee Fai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room and breakfast v good
john, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The place to stay.
Had a great stay. Staff all friendly and polite.
Mr Martin F, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

In the center with easy access to restaurants
Andrew, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

sabine, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

To be recommended for family activity stay
Overall excellent except, for completeness, parking conditions are difficult and tab to be replaced in bathroom. Coffee pads in room were not replaced.
Wieslaw, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rik, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hôtel full (or almost) but only one person at the reception to answer all the Requests : arrival, departure, booking at the restaurant, booking at the Spa,.....
4-night family trip
Verified Hotels.com guest review

8/10 Very Good

All in all good,reception service can be improved.
Nice but not all the staff was efficient.
Silvia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Many things broken, dirty, poor service.
From the moment we arrived and the automatic door did not work to the major light in the bathroom being out to the stains in the toilet, this property was not up to the Radisson name. Worst point was that we chose the property as it is adjacent to the Thermes Spa and we wanted to get our bathing suits and robes and head up on the vernicular. I asked for early check in and as a Silver member of Hotels.com, I expected that I would get some sort of accommodation. When we arrived, she told us to come back In Two hours. We checked out the town, had a coffee and came back. When we returned, they gave us a key to a room with a king bed though we asked for twin beds and had double checked twice. As it turned out, we had to wait until check in time to get a room. This meant we had to dig out spa clothes in the lobby, come back to the lobby after our session at the spa and retrieve our suitcases while wearing a wet robe, and generally did not have any service. Very disappointing, wish we had chosen a less expensive hotel which was cleaner and had better service.
1-night trip with friends
Verified Hotels.com guest review