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Best Western Posada Freeman, Mazatlan

3 stars
Av Olas Altas 79 Sur, Centro HistoricoMazatlanSIN82000Mexico, ‏‎866-925-8648
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Good3.9 / 5
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food
Pool
Great pool
154See all 154 Hotels.com reviews
From 126 reviewsTripAdvisor Traveller Rating

Best Western Posada Freeman, Mazatlan

Hotel Info: 866-925-8648

from $89
  • Junior Suite, Kitchenette
  • Standard Room, 2 Double Beds, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds
  • Suite, 2 Double Beds
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, City View
  • Standard Room, 2 Double Beds, Ocean View
  • Standard Room, 2 Double Beds, No View
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Also known as

  • Best Western Posada Freeman
  • Best Western Posada Freeman Hotel
  • Best Western Posada Freeman Hotel Mazatlan
  • Best Western Posada Freeman Mazatlan
  • Best Western Hotel Mazatlan
  • Best Western Mazatlan
  • Best Western Posada Freeman Express Hotel Mazatlan
  • Mazatlan Best Western

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1944
  • Designated smoking areas (fines apply)
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 29-inch TV
  • First-run movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Best Western Posada Freeman, Mazatlan’s small print

Also known as

  • Best Western Posada Freeman
  • Best Western Posada Freeman Hotel
  • Best Western Posada Freeman Hotel Mazatlan
  • Best Western Posada Freeman Mazatlan
  • Best Western Hotel Mazatlan
  • Best Western Mazatlan
  • Best Western Posada Freeman Express Hotel Mazatlan
  • Mazatlan Best Western

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 154 reviews

Best Western Posada Freeman, Mazatlan
Poor1.0 / 5
We had a bad experience in the hotel and staff was rude. the room was small and I had money missing from my room.
7 night romance trip
Best Western Posada Freeman, Mazatlan
Good3.0 / 5
Needs new management
I came to Mazatlán for a week's vacation. To start, I want to express how beautiful this town is. However had a terrible stay at this Best Western location. Upon arrival we weren't greated at all, the receptionist had a personal conversation with a couple who were not guest. After she decided to assist us, she checked us in and didn't informed us where our room was or the location of the amenities, we had to carry our luggage to our room, no bell boy on site. To top it off, one of the days we came from the beach wanting to shower and no towels were placed in our room, went down stairs and advised them of the need and they only replied "they are being washed, u have to wait". From the 7 days we paid to stay there, we experienced the worst, only twice our room was cleaned. By far I'm very disappointed with the service this property has. And in regards the buffet FYI the time is from 9am to 10am, also not disclosed by the staff. So make sure you get down there on time and grab a bite. The staff is rude and definitely need customer service training, they have a very awful attitude. The head server at the restaurant has no customer skills, but I do want to take the time and recognize one of the waiters by far the only one who treated us like guests, he has an outstanding personality, customer oriented and treated us with courtesy and respect, thank you Rodolfo keep up the good work, you are the only valuable asset in this property.
7 night family trip
Best Western Posada Freeman, Mazatlan
Good3.0 / 5
Mazatlan, Better Than You Think
We were on the eight floor with a balcony and very good view of the ocean and sunsets. The room was adequate, a little dated but clean. Breakfast was good with a pretty good selection of items. Service was good and the wait staff were attentive and friendly. The king size bed rooms face the back and if you want oceanfront the bed configuration is two twins.
2 night romance trip
Best Western Posada Freeman, Mazatlan
Good3.0 / 5
Read the small print, NO Beer except corona....
Not much fun, The Hotel only sells Corona Beer, and will not let you have whatever kind you want. you can pay a cork charge of 18.00 Dolares A BOTTLE! if you want to have your brand by the pool. needless to say they would not budge from this rule, the second day Early I tried to leave, I had already paid for 5 nights, the Manager was not available and on the third day finley spoke to me. we left and were charged for another night and did not stay there. very poor costumer relations. if you want to have a good vacation don't stay here. one night in a pinch its ok.
5 night romance trip
Best Western Posada Freeman, Mazatlan
Outstanding5.0 / 5
Excellent Location, Great Staff and Views
This Hotel was in the perfect location to enjoy all that the Mazatlan has to offer. Super close to the Plaza Machado with all its nightlife and be sure to take a 10 minute walk to visit Taqueria Playa Sur for real Mexican cooking!
3 night romance trip

See all reviews

Best Western Posada Freeman, Mazatlan

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