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Hotel Sympozjum & SPA, Krakow

4 stars
Kobierzynska 47KrakowLesser Poland30-363Poland, 800-491-6126
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Good3.7 / 5
Service
Fantastic service
Breakfast
Breakfast is average
Vibe
Vibe is not too good
21See all 21 Hotels.com reviews
From 463 reviewsTripAdvisor Traveller Rating

Hotel Sympozjum & SPA, Krakow

Hotel Info: 866-539-8117

from $50
  • Classic Room
  • Classic Room
  • Executive Room
  • Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Offsite

  • Area shuttle *

Also known as

  • Hotel Sympozjum
  • Hotel Sympozjum Krakow
  • Sympozjum
  • Sympozjum Hotel
  • Sympozjum Krakow
  • Sympozjum Hotel Krakow

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs PLN 30 per night

Rollaway beds are available for PLN 100 per night

Pets are allowed for an extra charge of PLN 30 per pet, per night

Airport shuttle service is offered for an extra charge of PLN 80 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free wired high-speed Internet
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Krysztalowe spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, massages, facials, and body scrubs. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Rozmaryn - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Hotel Sympozjum & SPA, Krakow’s small print

Also known as

  • Hotel Sympozjum
  • Hotel Sympozjum Krakow
  • Sympozjum
  • Sympozjum Hotel
  • Sympozjum Krakow
  • Sympozjum Hotel Krakow

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs PLN 30 per night

Rollaway beds are available for PLN 100 per night

Pets are allowed for an extra charge of PLN 30 per pet, per night

Airport shuttle service is offered for an extra charge of PLN 80 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 21 reviews

Hotel Sympozjum & SPA, Krakow
Good3.0 / 5
The rooms need some improvement
It has four stars, but we did not expect it to be different than a three-star hotel considering the price. The look and feel of the hotel was good (although a little old) and the staff was friendly and helpful. The hotel had some serious flaws, though. The air-conditioning did not work. Even though it was March the room was constantly too hot so we had to have the window open during the night. One reason for us to book this hotel was the sound-proofed rooms, but that does not help with an open window and a large road outside. There were no tea-making facilities, which I think a hotel of this class should have. The executive do rooms have this. The breakfast could be improved by adding more varieties of fresh fruits. When we were there they had only apples and one day also clementines. The menu in the rooms was outdated so the dishes mentioned there did not always exist anymore. Also the prices and details about the massages in the spa were out of date. We booked a foot massage but it turned out to be both much shorter and much more expensive than it said in the papers in the room. The hotel is a bit outside of the city center. It is easy to get to town using trams. We used buses and trams to get to/from the airport (it took 60-80 mins) (I think the hotel offers a shuttle service also, but we did not use that). The area around the hotel felt safe and the large Tesco 5 min away was convenient.
4 night romance trip

See all reviews

Hotel Sympozjum & SPA, Krakow

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