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Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

4 stars
78-128 Ehukai StKailua-KonaHI96740United States of America, 855-239-9480
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Good3.8 / 5
Pool
Great pool
Service
Fantastic service
Bar
Bar could improve
Vibe
Vibe is not too good
941See all 941 Hotels.com reviews
From 2,158 reviewsTripAdvisor Traveller Rating

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

Hotel Info: 855-239-9480

from $161
  • Room, Partial Ocean View
  • Deluxe Suite (Executive)
  • Room, Mountain View
  • Suite (OHANA)
  • Ohana Suite Escape
  • Room, Oceanfront
  • Room, Ocean View
  • Executive Suite
  • Oceanfront
  • Ocean View
  • Oceanfront Escape
  • Ocean View Escape
  • Partial Ocean View
  • Partial Ocean View Escape
  • Mountain View
  • Mountain View Escape
  • Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 519 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets stay free

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Also known as

  • Keauhou Resort
  • Sheraton Kona Keauhou Bay
  • Sheraton Keauhou
  • Sheraton Kona Resort Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
  • Sheraton Resort Keauhou
  • Sheraton Kailua-Kona
  • Sheraton Keauhou Bay Hotel Kailua-Kona
  • Sheraton Keauhou Bay Resort & Spa
  • Sheraton Keauhou Bay Resort And Spa

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 26.04 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 25

Self parking costs USD 15.00 per night

Valet parking costs USD 22.00 per night

Rollaway beds are available for USD 70 per night

Breakfast costs between USD 24.99 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.99 per night (rates may vary)

WiFi is available in public areas for USD 9.99 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa tub
  • Waterslide
  • Tennis on site
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 9840
  • Conference space size (meters) - 914
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished lanai
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona’s small print

Also known as

  • Keauhou Resort
  • Sheraton Kona Keauhou Bay
  • Sheraton Keauhou
  • Sheraton Kona Resort Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
  • Sheraton Resort Keauhou
  • Sheraton Kailua-Kona
  • Sheraton Keauhou Bay Hotel Kailua-Kona
  • Sheraton Keauhou Bay Resort & Spa
  • Sheraton Keauhou Bay Resort And Spa

Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 26.04 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 25

Self parking costs USD 15.00 per night

Valet parking costs USD 22.00 per night

Rollaway beds are available for USD 70 per night

Breakfast costs between USD 24.99 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 14.99 per night (rates may vary)

WiFi is available in public areas for USD 9.99 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 941 reviews

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona
Outstanding5.0 / 5
Best customer service experience; every staff member greeted us with a smile and asked if we were enjoying our stay; poolside service was the bomb! Marvin checked us in and was an exemplary example of exceptional attention to our needs that we experienced with every Sheraton employee.
1 night family trip
Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona
Outstanding5.0 / 5
Fun on the slide and in the pool.
This hotel is spectacular for enjoying the day swimming- it has the best pool and water slide! Spent the whole day in the pool! They even have a sandy beach entrance to pool! Great water falls and mini slide tube! Had lunch outside by the pool and it was fantastic! Had dinner at the outdoor restaurant and watched the boats come in for the night swim with the rays. The ocean was too rough to get into, so staying at the Sheraton gave us a refreshing day in the water.
1 night trip with friends
Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona
Outstanding5.0 / 5
Hawaii
Very Satisfied
6 night romance trip
Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona
Outstanding5.0 / 5
Loved our room & hotel grounds
Toilet flush was very loud. Seemed like the kind of toilet in a public restroom. Not enough dining choices, considering it is sort of remote location there is really only Rays, a coffee bar & poolside cafe. There is also no room service.
3 night romance trip
Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona
Excellent4.0 / 5
Beautiful location, convenient to town, lots to do
Very happy with our stay here. Very friendly courteous staff.We asked for king bed, got queen, not only did they change our room, they upgraded us to an oceanfront room, gorgeous view! The hotel room is showing it's age, especially the bathroom. I have never been in a hotel with a toilet that you flushed with a foot pedal behind the seat! Paint was chipped on the door jam. Just one sink, but very clean. The grounds and pool areas are very well kept up; it was a pleasure to spend time there. Multiple pool areas, all connected. Great pool area and slide for kids. The hotel restaurant was a bit pricey, but I guess they thought the view was worth it. Breakfast was buffet, $31. each, we skipped that. There were other food options. We got breakfast from the coffee shop and ate it from our deck... same view! Best bonus for me: there was a free standing magnifying mirror for me to use for makeup... another first in a hotel for me! We would absolutely stay at this hotel/resort again!
6 night romance trip

See all reviews

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

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