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All properties in Kailua-Kona, Hawaii, United States of America
1 room, 2 adults

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

4-star4 stars
Great for familiesThis property has good facilities for families.
78-128 Ehukai St, Kailua-Kona, HI, 96740, United States of America

4-star resort with 4 restaurants, near Kahalu'u Beach Park
  • Free Internet
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Anyone traveling to Hawaii, including travel between islands, on or before Tuesday, June 30, is required to self-quarantine for 14 days upon arrival.
WiFi
Good internet service
Location
Great location
Food
Food is all right
Vibe
Vibe is not too good

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

from $179
  • Room, 1 King Bed, Balcony, Mountain View (Mountain View)
  • Room, 2 Double Beds, Balcony, Mountain View (Mountain View)
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Oceanfront
  • Room, 2 Double Beds, Balcony, Oceanfront
  • Room, 1 King Bed, Partial Ocean View
  • Room, 2 Double Beds, Partial Ocean View
  • Club Room, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Oceanfront
  • Club Room, 2 Double Beds, Business Lounge Access, Oceanfront
  • Club Suite, 1 Bedroom, Business Lounge Access (Ohana Suite)
  • Deluxe Suite, Business Lounge Access, Oceanfront

What’s around Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

Landmarks

  • Kahalu'u Beach Park - 32 min walk
  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk
  • Kona Country Club - 13 min walk
  • Lekeleke Burial Grounds - 19 min walk
  • Keauhou Shopping Center - 20 min walk
  • Magic Sands Beach - 2.8 mi / 4.5 km
  • Original Hawaiian Chocolate Factory - 2.6 mi / 4.2 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 28 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 508 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Anyone traveling to Hawaii, including travel between islands, on or before Tuesday, June 30, is required to self-quarantine for 14 days upon arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Restrictions apply *

  • Up to 40 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5740
  • Conference space size (meters) - 533
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Furnished lanai
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Rays on the Bay - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Holua Poolside Bar and Lo - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Haleo Luau - Overlooking the ocean, this theme restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Kaiulu Sheraton Club Loun - This restaurant overlooks the ocean. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona’s small print

Also known as

  • Keauhou Resort
  • Sheraton Kona Keauhou Bay
  • Sheraton Kona Resort Keauhou Bay
  • Sheraton Kona Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort Spa at Keauhou Bay
  • Sheraton Kona Keauhou KailuaK
  • Sheraton Kona & Spa At Keauhou
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort
  • Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona
  • Sheraton Keauhou
  • Sheraton Kona Resort Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
  • Sheraton Resort Keauhou
  • Sheraton Kailua-Kona
  • Sheraton Keauhou Bay Hotel Kailua-Kona
  • Sheraton Keauhou Bay Resort & Spa
  • Sheraton Keauhou Bay Resort And Spa

Policies

Tax ID - 27-4750769

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 34.41 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 20.00 per night

Valet parking costs USD 27.00 per night

Rollaway beds are available for USD 70.0 per night

Breakfast costs between USD 29.95 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)

WiFi is available in guestrooms for USD 15.00 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

  • Is there a pool at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, pets are welcome, with a maximum weight of 40 lbs per pet.
  • Is parking offered at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes. Self parking costs USD 20.00 per night. Valet parking costs USD 27.00 per night.
  • What are the check-in and check-out times at Sheraton Kona Resort & Spa at Keauhou Bay?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, there are 4 onsite restaurants. Nearby restaurants include Amici Vista Bar & Grill (14-min walk), Sam Choy's Kai Lanai (1.5 mi), and Tropics Tap House (1.6 mi).

Recent reviews

Good 7.6 From 1,226 reviews

Exceptional 10.0
Warm Welcome
Outstanding customer service! Very friendly and helpful staff.
Sophia, us1 night trip
Very Good 8.0
Family Time
First time staying the the Sheraton Kona Resort & Spa at Keauhou Bay with my family. It was worth a stay-cation for my kids to enjoy.
us2 night family trip
Very Good 8.0
The hotel was great. The pool was great. We went to dinner at Ray’s on the Bay as we were highly referred. I let them know that the couple we were with got married that evening so the hostess said they would bring a dessert or some thing. The service was horrible all night long. The ahi poki appetizer was very sticky and obviously not fresh. It took two hours and 10 minutes to get and finish our dinner as the service was sooooo slow. And the waitress wouldn’t come to our table and ask if we wanted more drinks while waiting or even refill our water glasses. We had to chase her down to get refills. It was very disappointing for the $400 price tag.
Sheri, us5 night trip
Exceptional 10.0
Wonderful place to stay
The pool was a lot of fun. We had an excellent stay and being right on the water is fun.
Scot, us1 night family trip
Poor 2.0
Stay Away!
Beware! We checked out of the hotel and within a day realized my wife forgot to empty a drawer with various clothes. The hotel said everything was gone and the cleaning people said they didn’t have it. It all just disappeared? Within a day? They workers in this hotel will steal from you if they think they can get away with it!! We have had hotels in the past call us and even mail our stuff to us. This is not one of those places. NO HOTEL OFFERED NO HELP! If you have personal stuff you don’t want stolen, STAY AWAY!!
Marcus, us6 night trip
Very Good 8.0
Nice Place
We got a beautiful waterfront view. Great room. Good accommodations. AC was a little loud. No noise from the hallways. Would stay again.
Brian, us2 night trip
Poor 2.0
Website said they took animals. When we got there they said they only take dogs and its 1 pet per room. I have 1 dog and 2 cats. They then said they don't allow cats.
us1 night family trip
Exceptional 10.0
Make it comfortable
Rooms should have 2 queen bed, currently rooms have 2 double bed which is very insufficient amd uncomfortable for family of 4. Most hotels now offer 2 queen beds Pillows could be firmer Bathrooms are dated by works fine, upgrade to fittings will be nicer. Fan in shower tub, toilet is missing TV screen need to be larger
us4 night family trip

Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona

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