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Castle Hilo Hawaiian Hotel, Hilo

3.5 stars3.5 stars
71 Banyan DrHiloHI96720United States of America, 800-491-6126
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Good3.8 / 5
Great room
Great location
Fantastic service
Value for money
Fairly good value for money
802See all 802 reviews
From 1,709 reviewsTripAdvisor Traveller Rating

Castle Hilo Hawaiian Hotel, Hilo

Hotel Info: 866-539-8117

from $129
  • Suite, 1 Bedroom, Ocean View (Newly Renovated)
  • Standard Room (Newly Renovated)
  • Suite, 1 Bedroom (Newly Renovated)
  • Junior Suite (Newly Renovated)
  • Deluxe Room, Ocean View (Newly Renovated)
  • Standard Room - Newly Renovated
  • Superior Room (Newly Renovated)
  • Superior Room - Newly Renovated

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

In the hotel

Things to do
  • Outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Lanai
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • Connecting/adjoining rooms available

Recent reviews

Good 3.8 /5 from 802 reviews

Castle Hilo Hawaiian Hotel, Hilo
Outstanding5.0 / 5
Superb stay!
The bell desk was super friendly. Service was fantastic and the room was very clean and comfortable. Front desk was friendly and efficient too! Highly recommend this hotel!
2 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Outstanding5.0 / 5
Great location and view
The front desk staff was really helpful and friendly. We got a room facing the ocean and the view was beautiful. The location is perfect with a wonderful park next to the hotel and a few minutes away from all of Hilo's restaurants and stores.
1 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Outstanding5.0 / 5
Castle Hilo Hawaiian stay
It was nice hotel. Loved the fact that the bay was right there. The eggs at the breakfast buffet could have been better. I think they use powdered eggs and for the price of the Buffett they could have used real eggs. However the Saturday night seafood and prime rib buffet was totally worth the price. They definitely did not skimp on having crab legs out on the line.
1 night business trip
Castle Hilo Hawaiian Hotel, Hilo
Excellent4.0 / 5
Very nice hotel in great location. Enjoyed walking to Coconut Island, the grounds, sea turtles. Very quiet.
2 night family trip
Castle Hilo Hawaiian Hotel, Hilo
Good3.0 / 5
Beautiful area, biggest complaint is lack of dining options within walking distance.
2 night romance trip

See all reviews

Castle Hilo Hawaiian Hotel, Hilo

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