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All properties in Hilo, Hawaii, United States of America
1 room, 2 adults

Castle Hilo Hawaiian Hotel, Hilo

3.5-star3.5 stars
71 Banyan Dr, Hilo, HI, 96720, United States of America

Bayfront hotel with outdoor pool, near Hamakua Coast
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Room
Great room
1173See all 1,173 Hotels.com reviews
From 2,154 reviews

TripAdvisor Traveller Rating

Castle Hilo Hawaiian Hotel, Hilo

from $132
  • Standard Room, Garden View
  • Suite, 1 Bedroom, Garden View
  • Junior Suite, Garden View
  • Deluxe Room, Ocean View
  • Superior Room, Ocean View
  • Suite, 1 Bedroom, Ocean View

What’s around Castle Hilo Hawaiian Hotel, Hilo

Landmarks

  • Panaewa Rainforest Zoo - 27 min walk
  • Pacific Tsunami Museum - 35 min walk
  • Lyman Museum - 41 min walk
  • Hamakua Coast - 1 min walk
  • Hamakua Heritage Corridor - 1 min walk
  • Naniloa Country Club - 1 min walk
  • Coconut Island Park - 4 min walk
  • Liliuokalani Park and Gardens - 6 min walk

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Queens Court Restaurant - This restaurant serves breakfast and dinner.

Waioli Lounge - This restaurant serves light fare only. Happy hour is offered. Open daily.

Castle Hilo Hawaiian Hotel, Hilo’s small print

Also known as

  • Castle Hawaiian
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

Tax ID - GE-189-318-3488-01

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 20.89 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Newspaper
  • Phone calls (may be limited)
  • In-room coffee
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 30.0 per day

Buffet breakfast is offered for an extra charge of USD 26 for adults and USD 15 for children (approximately)

Cribs/Infant beds are available for USD 20.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 1,173 reviews

Very Good 8.0
Hilo Stay at Hilo Hawaiian
It’s a comfortable hotel, the staff were very friendly. They’re currently renovating the lobby area which was not a big deal for me being that I was in the island for work so I just needed a place to rest my head at night. The room was clean with very good air conditioning and more than enough towels in the bathroom. Very pleasant stay after a day of work.
us1 night business trip
Exceptional 10.0
Perfect for a overnight stay
us2 night family trip
Exceptional 10.0
Very much needed
Booked the room for my parents! They were super happy, enjoyed themselves sooo much & it went by too quick! I Day wasn't enough, hope to stay longer one day. Mahalo Hilo Hawaiian
Puili, usFamily trip
Good 6.0
Coffee lover is disppponted.
The hotel charges a resort fee but not much amenities for the price. In room coffee is Limited to one pack/day or Additional cost is 2.55 for a bag that only makes 2 cups at the most (if you like dark coffee then only one cup). There is complimentary coffee from 7-12. But what about late night or early morning guests???? Hotel is clean but has an odor in the hallways. Maybe new carpet or good shampoo is due.
us1 night trip
Very Good 8.0
The balcony view was amazing
Everything from check in to parking was great. Staff is wonderful. The view and general setting is spectacular. I did not eat here so I cannot comment on that. However, I would most definitely stay here again.
henry, us1 night trip with friends

Castle Hilo Hawaiian Hotel, Hilo

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