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Castle Kona Reef, a Condominium Resort, Kailua-Kona

3 stars
75-5888 Alii DrKailua-KonaHI96740United States of America, ‏800-491-6126
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Good3.7 / 5
  • great stay. was here for a week. the condo was clean and air conditioned. the bedroom…Jul 13, 2016
  • The condo was decent enough. The ocean view was fabulous. But we were lured into booking…Jul 3, 2016
99See all 99 Hotels.com reviews
From 498 reviewsTripAdvisor Traveller Rating

Castle Kona Reef, a Condominium Resort, Kailua-Kona

Hotel Info: 866-539-8117

from $137
  • Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront
  • Suite, 1 Bedroom, Garden View
  • Suite, 1 Bedroom, Ocean View
  • Suite, 1 Bedroom, Oceanfront

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
The front desk is open daily from 8:30 AM - 5 PM
Late check-ins must use the courtesy phone outside of the front office to contact security for further check in instructions.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Castle Kona
  • Castle Kona Reef
  • Castle Reef Condo Kona
  • Kona Castle Reef
  • Castle Kona Reef Condo Kailua-Kona
  • Castle Kona Reef Condo
  • Castle Kona Reef Kailua-Kona

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Cleaning fee: USD 50.00 - 125.00 per accommodation, per stay (varies based on length of stay and unit size)

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 30 per night

In the hotel

Food and drink
  • Barbeque grills
Things to do
  • Outdoor pool
  • Spa tub
Services
  • Front desk (limited hours)
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Sofa bed
  • Sofa bed size queen
Things to enjoy
  • Lanai
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • Access via exterior corridors

Special features

Recreation

On Site

  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Castle Kona Reef, a Condominium Resort, Kailua-Kona’s small print

Also known as

  • Castle Kona
  • Castle Kona Reef
  • Castle Reef Condo Kona
  • Kona Castle Reef
  • Castle Kona Reef Condo Kailua-Kona
  • Castle Kona Reef Condo
  • Castle Kona Reef Kailua-Kona

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Cleaning fee: USD 50.00 - 125.00 per accommodation, per stay (varies based on length of stay and unit size)

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Rollaway beds are available for USD 30 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 99 reviews

Castle Kona Reef, a Condominium Resort, Kailua-Kona
Poor1.0 / 5
SCAM! DO NOT STAY HERE!
I was charged an additional $78.00 at check in for a cleaning fee. At first the desk clerk said $135 and after I said no, she pretended to speak with someone in the back room for 7 seconds. This room was paid in full with no refund option available. If I didn't pay, I wasn't getting the room, plain and simple. With two small children, I simply had no choice. Once in the room, the chairs were dirty, mold in the tub and a shower door that came off the track. Dirty dishes and the hall entering the room was so filthily, we had to request it to be mopped and the staff would not. Instead, they placed a piece of plastic down for us to walk on. Furthermore, Hotels.com would do nothing about the additional charge and the person I spoke with was of no help. I have one more night needed to earn a stay, then I am done with Hotel.com and expedia.
3 night family trip
Castle Kona Reef, a Condominium Resort, Kailua-Kona
Fair2.0 / 5
Office staff not very helpful. Inadequate parking. Room needs an update.
12 night trip with friends
Castle Kona Reef, a Condominium Resort, Kailua-Kona
Excellent4.0 / 5
Beware of hidden fee
The location is great; in the center of downtown Kona, near the beach, restaurants, etc. The condo is spacious for a stay of two or small family of 3 or 4. The laundry is on site; including dryer and washer. This is the plus when I decided to book this property. My only complaints are the noises in the early morning when businesses load their goods and the hidden fee of cleaning service. It was indicated on the confirmation page that "additional fee of $50 will be charged by the hotel at check in/out." However, the hotel only informs me at my arrival that I stay more than 3 nights, so the additional fee will be $130 instead of $50. I understand the whole resort/cleaning fee, and I do not mind to pay $130 if I am informed in advanced. I book hotels very frequent and I understand the resort fee usually bases on daily. If not, the property will inform the slum sum amount before customer decide to book or not. At castle kona reef, cleaning happens once a week, so we do not get room cleaning during our stay. Room is not fresh and clean by the end of the day. The kitchen has ants everywhere. The fridge is not extremely clean. Therefore, $130 is a bit too much. I am more than happy to know the fees in advance and decide whether or not staying is worth it. Compare to 5 stars hotel, the cleaning fee is a bit overprice. I do not like and support these type of business with hidden fees.
3 night family trip
Castle Kona Reef, a Condominium Resort, Kailua-Kona
Outstanding5.0 / 5
Kona on the water
You can not find another facility closer to the waves. Great listening to the waves crashing all night long. Surfers in the water by breakfast.
4 night romance trip
Castle Kona Reef, a Condominium Resort, Kailua-Kona
Outstanding5.0 / 5
Kona comfy
Kona is a very busy little area, but the condo was convenient for walking to shopping, dining, and other activities. Nice ocean view with all the expected conveniences in the room. No housekeeping for our stay of 6 nights, but in-room washer/dryer kept us provided with clean towels/linens as necessary.
5 night romance trip

See all reviews

Castle Kona Reef, a Condominium Resort, Kailua-Kona

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