All hotels in Banff, Alberta, Canada
1 room, 2 adults

Hidden Ridge Resort, Banff

3.5-star3.5 stars
901 Hidden Ridge WayBanffABT1L 1H8Canada

Banff mountain condo with fireplace, kitchen
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Very Good8.0
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Service
Fantastic service
Breakfast
Breakfast can be improved
659See all 659 Hotels.com reviews
From 2,179 reviewsTripAdvisor Traveller Rating

Hidden Ridge Resort, Banff

from $302
  • Premier Condo (2 Bedroom Loft- 4 Q)
  • Deluxe Condo, 1 Bedroom
  • Deluxe Condo, 1 Queen Bed
  • Deluxe Condo, 1 Bedroom (Loft)
  • Premier Condo, 2 Bedrooms (Loft)
  • Premier Loft (2 Bedroom Condo - with Game room)

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Ski passes available
  • Spa tub
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Balcony or patio
  • Fireplace
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Hidden Ridge Resort, Banff’s small print

Also known as

  • Hidden Ridge
  • Hidden Ridge Banff
  • Hidden Ridge Resort
  • Hidden Ridge Resort Banff
  • Hidden Ridge Hotel Banff

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hidden Ridge Resort, Banff

Landmarks

  • In a national park
  • Canadian Ski Museum West - 28 min walk
  • Banff Lake Louise Tourism Bureau - 29 min walk
  • Banff National Park Information Centre - 29 min walk
  • Canada House Gallery - 31 min walk
  • Banff Park Museum - 34 min walk
  • Central Park - 35 min walk
  • Whyte Museum of the Canadian Rockies - 35 min walk

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 93 min drive
  • Banff Station - 7 min drive
  • Free self parking
  • Free area shuttle

Recent reviews

Very Good 8.0 From 659 reviews

Hidden Ridge Resort, Banff
Exceptional10.0
Hidden Gem
Hidden Ridge is an excellent option for a family looking for lots of sleeping room, and in-room kitchen and do not mind being away from the noise of downtown. The lofted-living room, however, means that the upstairs bedroom is relatively noisy.
Timothy J, us2 night trip
Hidden Ridge Resort, Banff
Fair4.0
Run-down and extremely overrated
One of the worst hotels we have ever stayed at. The owner, management and staff care absolutely nothing about hospitality. They care solely about squeezing as many pennies as possible out of every guest. The rooms are very run down, from extreme mildew and black mold in the bathrooms, to abhorrently filthy wall switches, to a broken stove top, to towel racks falling off the wall, to dangerously broken wall outlets, etc., etc. (see photos) This "resort" is listed as having daily room cleaning. This is a scam. It's not until after your first night staying here that you find out, via a note left by housekeeping, that there is no daily cleaning. They claim to clean the room on the third day of your stay, but that does not happen either. They claim to provide cleaning supplies, but none are provided. They leave 2 dishwasher detergent tabs under your sink and never replenish them. We had to call the front desk to ask for everything. There are cleaning supplies such as paper towels or cleaning rags or spray cleaner. They merely replace your towels. That is all. They claim to make the beds, but look at our photos to see how this goes... Hot tub closes over an hour before it's even dark outside. Staff is incredibly rude. Yells at you for driving "the wrong way" through the property despite the absolute lack of any indication that the road is one-way. Laundry facilities are filthy and extremely overpriced. "Resort" is an extremely loud party mecca on weekends.
A Traveler, us1 night trip
Hidden Ridge Resort, Banff
Exceptional10.0
Excellent lodge for family
The lodge was excellent to stay for family. My kids loved the second floor bedroom with nice sunshine and scenery and the kitchen was useful since it has all instruments including wine classes, table mats, knives and so on. The outside spa has nice scenery as well and free!
Mihye, us1 night trip
Hidden Ridge Resort, Banff
Good6.0
Poorly kept resort in a Beautiful spot.
Banff is awesome, had a blast! Location of resort was ideal to attend meetings at Banff Centre while family had fun around the area. Hot tub was awesome with amazing views but got a bit crowded at times. Loft room was a bit cramped for 4 even though listed to accommodate 8. Very disappointed with condition of room see pics. On-site BBQs listed in ad so we brought nice steaks, but the BBQ was in total disrepair. Out in the weather and not cleaned in ages. Blew tall flames in one spot on burner and rest of burner totally plugged. Cupboard and appliance doors hanging crooked. Sticky scum in only bathtub that would not wash off. Room not well stocked--had to ask front desk for paper towels, oven pan, kindling, bbq tools. Toaster broken--had to fuss with to make it stay on. Dryer would not dry small load in one session, had to ask desk to restart. Sauna cold, would not turn on. Front desk had to reset breaker--waited ages for it to warm up. Overall a fun stay, but wished management was more interested in maintaining their facility in such a beautiful place.
Karl, us3 night trip
Hidden Ridge Resort, Banff
Very Good8.0
Real treat of a retreat! :)
We really enjoyed our stay here! Lots of space in the flat, super friendly staff (though often understaffed, there might be just one person working the front desk at a time with a long queue, phones ringing, etc..) and the hot tub/sauna a really nice perk! Only complaint would be the soft saggy mattresses, even our kids were complaining about being sore and feeling like they are sliding off the bed. Oh and the wifi was a bit dodgy... But really, I'd stay here again for sure! Stunning views and good location, just a short drive from downtown, and a free shuttle to take if you prefer not to park in town. :)
Lisa R, us4 night trip

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Hidden Ridge Resort, Banff

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