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Room options

Garden Villa, 2 Bedrooms, Private Pool with Special

  • 3552 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Valley Villa, Private Pool with Special Deal

  • 2691 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Chalet (Ubud) with Special Deal

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Villa, Garden View with Special Deal

  • 1388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Garden Villa, Private Pool with Special Deal

  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

Valley Villa, 2 Bedrooms, Private Pool with Special Deal

  • 2885 sq ft
  • Valley view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Villa, 3 Bedrooms, Private Pool with Special Deal

  • 3638 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

At a glance

Hotel size

  • 56 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from noon - midnight
  • Express check-in available
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up

Offsite

  • Free area shuttle within 5 km

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Free local shuttle
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Ecotours
  • Mountain biking
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • No elevator (single level property)

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The stay was excellent, although there are two points I would raise to the hotel management to make our stay better. The front desk wouldn’t book outside taxis for is, which would be usual in other hotels and the room was checked while we were still packing and before the checkout time, this would be done when the guests are checking out not when they are in the room, was quite awkward. Thanks, these are small points but can help the hotel be better.
Adrian, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not a 5 star hotel
The best thing of this hotel is the landscape. Check in was bit slow. They offered welcome drink with a wet wipe! For a five star hotel a cold towel should be provided. The lobby was hot...No fans. Room was spacious and nicely designed. The bed is nice but the floor is broken. The sliding window doesn't close well and there is a space where insects and lizards can come inside. The bathroom is big but in need of immediate renovation. The outdoor shower is nice. The property needed more care. So many places are abandoned and it's hard to find the staff when you need help for direction. Most of the staff's English is poor....Although they are kind and trying their best to help when you ask them but they look over tired. They look trainees not professional. The main pool area is ok but the food took ages to arrive. The infinity pool was cold and the floating breakfast was generous. The staff at the Indonesian restaurant were kind but need more training. No daily programs or anything you expect from a 5 star hotel. This hotel should be 3 star NOT 5. For the room price I paid I expected much much more from this hotel. Sorry...I will find other place to stay in if I visit Ubud in the future. The best thing was the massage at the jungle with the swing.
Jenan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Javed, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kamandalu great place to stay
Amazing place to stay, fantastic staff, very welcoming and helpful
Alan, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Why there were No hot tub. More dining option.
Mohammad, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay with amazing staff and service, great views, perfect bed with absolute rest, privacy and immediate response of all team members, wonderful couples getaway, honeymoon, anniversary or any celebration!
Ricardo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was a perfect stay Even though we were not upgraded, they offered us the dinner which was perfect and very nice of them. Perfect staff, perfect stay, perfect atmosphere.Thank you
FRANCK, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cassandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thrivedi, 3-night trip
Verified Expedia guest review