Casa del Jaguar Beach Hotel

Photo gallery for Casa del Jaguar Beach Hotel

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool

Overview of Casa del Jaguar Beach Hotel

Casa del Jaguar Beach Hotel

4.0 star property
4-star beachfront hotel with outdoor pool, near Norte Beach

9.6/10 Exceptional

5 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is $374
Price available on 5/28/2022
Map
Calle Zazil Ha #118, Playa Norte, Isla Mujeres, QROO, 77400
Main amenities
  • 12 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and beach bar
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa services
  • Massage/treatment rooms
  • Air conditioning
For families
  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Norte Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Garrafon Natural Reef Park - 24 min walk
  • Isla Mujeres Ferry Terminal - 7 min drive
  • Tortugranja Turtle Farm - 8 min drive
  • Shark Beach - 8 min drive
  • Punta Sur - 27 min drive
  • Isla Mujeres Sculpture Garden - 10 min drive
  • Punta Sam Ferry Terminal - 78 min drive
  • Mujeres Beach - 98 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive

About this property

Casa del Jaguar Beach Hotel

Casa del Jaguar Beach Hotel puts you 0.1 mi (0.1 km) from Norte Beach and 0.1 mi (0.2 km) from Costa Occidental de Isla Mujeres National Park. You can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, facials, or reflexology. There's an outdoor pool and a beach bar, and rooms at this upscale hotel get the details right with Egyptian cotton sheets and rainfall showerheads.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Beach bar
  • Private dining

What to do

  • On the beach
  • Free beach club
  • Whale-watching nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Dining

Guru - Onsite fine-dining restaurant.
Green Demon - Onsite seafood restaurant.
Guru Bech Club - Onsite bar. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: USD 300 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.44 per person, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Casa Jaguar Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel
Casa del Jaguar Beach Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings

9.6

Exceptional

10.0/10

Cleanliness

9.6/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

We loved everything about this hotel! The location cannot be beat, the rooms are spacious and clean, the beach clubs have some of the best food on the island (a special shout out to Oceanus for their incredible dinners), the pool and beach areas are lovely and the staff is exceptional. Kudos to the management team for putting together such an amazing group of people. If you like large all inclusive hotels this is not your place but if you want an upscale boutique hotel that caters to your every need and treats you like a VIP check this one out!
Stephanie, 7-night romance trip
Verified Orbitz guest review

8/10 Very Good

Nice property in a great location on North beach in Centro Isla Mujeres. Easy access to the beach, with a really nice small pool that was also right on the beach. The beach itself has day beds, and is pretty busy. Room was okay, maybe a little dark but nice modern decor and pretty comfy. Staff, especially Lucia at breakfast was, awesome. Good food and drinks available for a cost at lunch from the Oceans Beach Club on site. I would stay again if visiting the Island.
Herman, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We took a Feb escape to Mexico. In the past we had usually gone to the larger Caribbean islands but we took a chance on Isla Mujeres and loved it. Casa del Jaguar is a small hotel with a perfect location to the best part of the beach. We walked right out our back door to a beach club where we were well taken care of. The hotel is friendly, modern and well kept. We plan to go back
William, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome staff
DAVID, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is beautiful! Located on the beach of the iconic Playa Norte. I was more than ok not having beach views because the garden is so gorgeous and the walk to the sand was probably 20 seconds from my room. Service was very accommodating and the beach club was everything you needed to lay out for an entire day! Highly recommended. Water at night takes 5 minutes to get hot, and the Wifi rarely worked in our room. Bed sheets kept coming apart to show the actual mattress. Housekeeping tried fixing but couldn't figure it out. Other than that its paradise and little things don't matter as much!
2-night romance trip
Verified Expedia guest review