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1 room, 2 adults

DoubleTree by Hilton Hotel London ExCel, London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH, United Kingdom

4-star hotel with restaurant, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,321 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Value
Fairly good value for money

DoubleTree by Hilton Hotel London ExCel, London

from $75
  • Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed (Water View)
  • Room, 1 Queen Bed with Sofa bed
  • Twin Room (Guest)
  • Deluxe Twin Room, View
  • Deluxe Twin Room, Accessible, View
  • Twin Room, Accessible
  • Room, 1 Queen Bed, Accessible
  • Suite, 1 King Bed, City View
  • Deluxe Suite, 1 King Bed (Water View)
  • Deluxe Room, 1 King Bed (Water View)
  • Suite, 1 Queen Bed, City View
  • Suite, 1 Queen Bed, Balcony
  • Deluxe Room, 1 Queen Bed, Balcony

What’s around DoubleTree by Hilton Hotel London ExCel, London

Top spots nearby

Recommended by this property

  • Excel Exhibition Centre (3-minute walk)
  • O2 Arena (24-minute walk)
  • Westfield Stratford City (42-minute walk)
  • London Stadium (3.3 mi / 5.3 km)
  • Tower of London (4.9 mi / 8 km)
  • The Shard (5.4 mi / 8.7 km)
  • London Bridge (5.5 mi / 8.8 km)
  • Big Ben (7.1 mi / 11.4 km)
  • University of London (7.4 mi / 11.9 km)
  • Buckingham Palace (7.7 mi / 12.4 km)

Getting around

  • London (LCY-London City) - 4 min drive
  • London (LGW-Gatwick) - 55 min drive
  • London West Ham Station - 7 min drive
  • London Barking Station - 8 min drive
  • London Limehouse Station - 8 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 882
  • Conference space size (meters) - 82
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Year Built - 2003
  • Elevator
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

DoubleTree by Hilton Hotel London ExCel, London’s small print

Also known as

  • Ramada Hotel London Docklands
  • Ramada London Docklands
  • DoubleTree Hilton Hotel London ExCel
  • DoubleTree Hilton London ExCel
  • DoubleTree Hilton Hotel ExCel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Self parking costs GBP 12 per night

Buffet breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 559 reviews

Exceptional 10.0
Excellent location
Wonderful by all means
IQBAL, us3 night romance trip
Poor 2.0
Worst Hilton experience ever
They had the worst showers ever. Water got all over the floor and there’s no way to stop it. The tap water was disgusting. They told us breakfast was included in the price. That was an outright lie. Also there was no mini fridge. I had to throw away 1/3 of a meat pie because I had no way to refrigerate it.
RaeAnne, usRomance trip
Good 6.0
Do not purchase the breakfast
Very close to the conference center. The entire hotel does not offer any vending services, not even an ice machine. There is no where to get water after hours. The breakfast service is terrible. Lines are so long you can never get in. If you do get in, coffee cup will be forever empty and condiments will never be delivered. Asked the front desk for late night dinner options and I felt like I was bothering them. They were not helpful at all.
usBusiness trip
Very Good 8.0
Highly recommend staying at this hotel location..
Great environment for business or family trip The restaurant is amazing with great crew. Cleanliness is 4.6 out 5 Quality of service from the front desk to the room service crew is 5 out 5. Welcoming cookies are provided and of course a gym to workout the cookies is located in the hotel The gym is not bad. You can also walk around by the seaside just next to the hotel. DLR (Train and bus stations are walking distances from the hotel) for connection to central London is always available. While I was there , Avenger exhibition was going. I am not sure if it is a permanent feature. Great place for children and is not far from the hotel. City Airport is 10 minutes from the hotel. The only thing I will recommend is for the hotel to find other route for some of the hotel customers to get to their rooms insted of passing through the restaurant. The overall experience throughout my 1 week stay was positive. I will highly recommend the location for maximum satisfaction.
Ramon, usRomance trip
Exceptional 10.0
i stayed here because of easy access to City Airport. It is possible to walk there, a good 15 minutes unburdened, maybe 20 if you have light luggage. Otherwise there is a taxi/car service which cost GBP10 at my visit. Dockland Light Rail (DLR) station is a bit shorter walk in the other direction. Note, station close to hotel is on different spur than one going to airport. From hotel to central London about 30 minutes including transfer to Underground (Tube). Hotel is very clean and contemporary and well kept up. Friendly staff. Pretty decent breakfast buffet. Though adjacent to airport departure path, it really is not that noisy, besides there are curfews so you won't hear anything middle of night. I had some laundry done; good job but quite expensive. Room was clean, nice bed, the usual amenities, soap/shampoo, dryer, safe, etc. Wifi available but I don't use it. Overall, nice place to hang a hat if you have business in that area or are using City Airport.
us1 night trip

DoubleTree by Hilton Hotel London ExCel, London

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