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All properties in Cardiff, Wales, United Kingdom
All properties in Cardiff, Wales, United Kingdom

Mercure Cardiff Holland House Hotel & Spa, Cardiff

4-starThis property has received its official star rating from Visit Wales.
24-26 Newport Road, Cardiff, Wales, CF24 0DD, United Kingdom

4-star hotel with spa, near Cardiff Motorpoint Arena
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

From 3,069 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning

Mercure Cardiff Holland House Hotel & Spa, Cardiff

from $66
  • Privilege, Standard Room
  • Classic Triple Room
  • Superior Room
  • Classic Twin Room

What’s around Mercure Cardiff Holland House Hotel & Spa, Cardiff

Landmarks

  • In Cardiff City Centre
  • Cardiff Motorpoint Arena - 10 min walk
  • Cardiff Castle - 11 min walk
  • National Museum Cardiff - 12 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 15 min walk
  • Cardiff Bay - 17 min walk
  • Wales Millennium Centre - 32 min walk

Getting around

  • Bristol (BRS-Bristol Intl.) - 54 min drive
  • Cardiff Queen Street Station - 5 min walk
  • Cathays Station - 14 min walk
  • Cardiff Central Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 165 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Mercure Cardiff Holland House Hotel & Spa, Cardiff’s small print

Also known as

  • Holland Hotel Cardiff
  • Mercure House Hotel Cardiff
  • Mercure Cardiff Holland House Hotel And Spa Wales
  • Mercure Holland House Cardiff Hotel Cardiff
  • Holland House Mercure Cardiff
  • Hotel Mercure Holland House Cardiff
  • Mercure Cardiff Holland Hotel
  • Mercure Cardiff Holland House
  • Holland House Hotel Cardiff
  • Mercure Holland Hotel Cardiff
  • Mercure Hotel Holland House

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 14.00 per day

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of GBP 16.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 280 reviews

Poor 2.0
Dirty room and no concern from staff
The bed was too hard to get a good night's sleep, the bathroom had rust around the bathtub and the shower curtain was dirty and possibly moldy as well. There were stains all over the bedroom floor. I notified the front desk and was asked to email them the pictures so they could have housekeeping do a better job next time. No concern from Alma at the front desk about it and how it affected my stay.
Crystal, us1 night trip
Exceptional 10.0
Great amenities
Enjoyed our stay. English-style breakfast was delicious. Great pool area with hot tub and the gym had everything you need to get in a great workout. Room was clean, had a nice bathroom, and lots of windows.
Corey, us2 night trip with friends
Fair 4.0
Expensive and old
The hotel is very dated and my room had stains on the wall and clearly had not been refurnished in the past 2 decades. When I booked the price seemed a little high, but I saw the name Mercure and photos and thought it would be worth the cost. Not at all - the reception area looks good but it ends there.The saving grace was a nice view of Cardiff.
Christina, us1 night family trip
Exceptional 10.0
Great service
Perfect location in the heart of Cardiff
us1 night family trip
Very Good 8.0
All good not enough people serving at checking in.the bathroom in the rooms all nice but the door frames needs to be replaced and cupboards very worn out.over all it’s ok.
Wing, gb1 night family trip

Mercure Cardiff Holland House Hotel & Spa, Cardiff

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