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Candlewood Suites - Syracuse Airport, an IHG Hotel

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Exterior
Studio Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 Bedroom (1 Queen Bed) | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Studio Suite | In-room safe, desk, laptop workspace, blackout curtains

Overview of Candlewood Suites - Syracuse Airport, an IHG Hotel

Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
Suburban North Syracuse hotel with 24-hour fitness

8.0/10 Very good

698 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Kitchenette
The price is €86
Price available on 06/12/2022
Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

Room options

About this area

What's nearby

  • Destiny USA - 6 min drive
  • Carrier Dome - 9 min drive
  • Syracuse University - 11 min drive
  • New York State Fairgrounds - 20 min drive

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 3 min drive
  • Syracuse Regional Transportation Center - 6 min drive
  • New York State Fair Station - 14 min drive
  • Free airport shuttle
  • Free local area shuttle
  • Free train station pickup
  • Free shopping centre shuttle

Restaurants

  • Sorrento's Restaurant - 2 min walk
  • Julie's Diner - 2 min walk
  • Denny's - 3 min walk
  • Camino Real Mexican Restaurant - 5 min walk
  • Arby's - 5 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

Located only 1.8 mi (2.9 km) from the airport, Candlewood Suites - Syracuse Airport, an IHG Hotel offers a free shuttle (available at scheduled times). Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Also, this hotel is within a short drive of Syracuse University. Fellow travellers say great things about the nice bathrooms and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Uncovered on-site extended parking (USD 10 per day)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Transfers

  • Free airport shuttle from 4 AM to 1:00 AM*
  • Free train station pickup*

Off-site

  • Free area shuttle within 3 mi
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • Skiing nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Library
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Raised toilet seat
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Garden

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Restaurant dining guide

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 150 per stay)

Parking

  • Uncovered extended parking costs USD 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites - Syracuse Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites - Syracuse Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Candlewood Suites - Syracuse Airport, an IHG Hotel?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport, an IHG Hotel on 6 December 2022 start from €86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites - Syracuse Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, a free airport shuttle is available from 4 AM to 1:00 AM at scheduled times.
What are the check-in and check-out times at Candlewood Suites - Syracuse Airport, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Candlewood Suites - Syracuse Airport, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation nearby includes casino gaming. Enjoy amenities such as a 24-hour fitness centre and a picnic area.
Are there restaurants at or near Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes. Nearby restaurants include Camino Real Mexican Restaurant (5-min walk), Arby's (5-min walk) and Basil Leaf (8-min walk).
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have any outdoor private spaces?
Yes, every room features a garden.

Overall score and ratings

8.0

Very good

8.1/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

8/10 Very good

Property is a little dated, but comfortable
Thomas, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

christina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Patrick, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel did not have my room available
They did not have a room for me when I arrived and where fully booked. The hotel was not helpful and I had to pay 3x the price at another hotel because it was the weekend and most hotels where full.
Elizabeth, 2-night trip
Verified Hotels.com guest review

4/10 Fair

No notifications
I did not stay here. The day before I was due to arrive I was notified by 3rd party booking that I had no room available. They said that it was from the company computer being hacked. Then when i talked to the person here they were very rude and very smart mouth. I will never stay at this place
Katrina, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Yuh Min, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
Terrible:: 1. AC wouldn't adjust. Froze all night 2. No soap at bathroom basin. 3. No soap in shower because "We don't have the key to open the dispensers." 4. no facial tissue 5. No coffee in Cooks's cupboard at 6 am on way to airport.
John, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Nia, 1-night trip
Verified Hotels.com guest review