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El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive, Playa del Carmen

5-star5 stars
Km 45 Carretera CancunTulum Kantenah, Maroma, Playa del CarmenQROO77710Mexico

Playa del Carmen beachfront resort with 15 restaurants, spa
  • Free continental breakfast, free WiFi, and free parking
  • Luxury Hotel
  • We came with 4 other couples and we loved the property, the staff and the food. Very…Mar 13, 2018
  • This resort exceeded all my expectations. Everything about it was superb...staff was…Feb 6, 2018
77See all 77 reviews
From 10,899 reviewsTripAdvisor Traveller Rating

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive, Playa del Carmen

from $337
  • Junior Suite, Jetted Tub
  • Junior Suite, Jetted Tub, Ocean View
  • Ocean Front Jr. Suite
  • XX
  • Swim Up Jacuzzi Jr Suite
  • XX
  • XX
  • XX
  • xxx Presidential Suite
  • xxx
  • Luxury Jacuzzi Jr Suite
  • Junior Suite, Jetted Tub (Swim Up Premium)
  • Beachfront Jacuzzi Junior Suite
  • Beachfront Honeymoon Suite

At a glance

Key facts

Hotel size

  • This hotel has 478 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking


  • Free area shuttle

  • Free shopping center shuttle

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • 15 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 4 swim-up bars
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 6
  • Lazy river
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

  • Yoga

  • Onsite live performances

Other inclusions
  • Shuttle service to offsite activities

Not included
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours


Náay, the Spa at El Dorado Royale, features ocean and water views and offers a wide variety of options, including massages, aromatherapy, reflexology, facials, special body treatments and couples massage class. Spa facilities include a sauna, steam room, couples treatment rooms, outdoor treatment rooms and a fitness room.


On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site


  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive, Playa del Carmen’s small print

Also known as

  • Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Resort Karisma All Inclusive
  • El Dorado Royale Spa Karisma Playa del Carmen
  • El Dorado Royale Spa Karisma
  • El Dorado Royale Spa Resort Karisma Playa del Carmen
  • El Dorado Royale Spa Resort Karisma

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive, Playa del Carmen

Top spots nearby

Recommended by this property

  • Playacar Golf Club (15.4 mi / 24.8 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
  • Free self parking
  • Free valet parking
  • Free area shuttle
  • Free shopping center shuttle

El Dorado Royale, A Spa Resort by Karisma, Gourmet - All Inclusive, Playa del Carmen

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