Novotel London ExCeL in London: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Pet-friendly hotel with restaurant, connected to the convention center, near ExCeL Exhibition Centre

Premium Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

8.6/10 Fabulous

Property highlights

Pet friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Gym

7 Western Gateway, Royal Victoria Dock, London, England, E16 1AA

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Sauna
Steam room
Self parking
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace

For families

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Terrace
Daily housekeeping

Room options

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

269 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

269 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

269 sq ft
Sleeps 2
1 Queen Bed

Standard Room, 2 Twin Beds

269 sq ft
Sleeps 2
2 Twin Beds

Premium Room, 1 Queen Bed (Executive)

269 sq ft
Sleeps 2
1 Queen Bed

About this area

What's nearby

In Docklands
ExCeL Exhibition Centre - 3 min walk
O2 Arena - 38 min walk
Thames River - 3 min drive
London Stadium - 8 min drive
Westfield Stratford City - 9 min drive
Brick Lane - 11 min drive
Tower of London - 10 min drive
Tower Bridge - 11 min drive
Sky Garden - 12 min drive
Liverpool Street - 12 min drive

Getting around

London City Airport (LCY) - 6 min drive
London (SEN-Southend) - 45 min drive
Stansted Airport (STN) - 46 min drive
Luton Airport (LTN) - 58 min drive
Gatwick Airport (LGW) - 69 min drive
Heathrow Airport (LHR) - 83 min drive
West Ham Station - 4 min drive
Limehouse Station - 6 min drive
Stratford Station - 8 min drive
Royal Victoria DLR Station - 6 min walk
Custom House Station - 6 min walk
West Silvertown Station - 11 min walk

Restaurants

Zero Sette - 3 min walk
Marugame Udon - 11 min drive
Nakhon Thai - 8 min walk
Petit Cafe - 18 min walk
O2 Lounge - 8 min drive

About this property

Novotel London ExCeL

Just 2.3 mi (3.8 km) from the airport, Novotel London ExCeL puts you within a 10-minute drive of ExCeL Exhibition Centre and O2 Arena. Guests can visit the fitness center for a workout or grab a bite to eat at Upper Deck, which serves breakfast, lunch, and dinner. A bar/lounge, a sauna, and a steam room are other highlights at this upscale hotel. The property is just a short walk to public transportation: Royal Victoria DLR Station is 6 minutes and Custom House Station is 6 minutes.

Languages

English, French, German, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks available for guests

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

257 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 3:00 PM - 5:00 AM
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed*
Service animals welcome
Restrictions apply*

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (GBP 25 per night; includes in/out privileges)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service

Traveling with children

Children stay free (see details)

What to do

Sailing nearby

Working away

Business center
Meeting rooms
Conference space (4530 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Sauna
Steam room

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site

Room amenities

Be entertained

LCD television
Cable TV channels

Home comfort

Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi
Phone

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Upper Deck - This brasserie serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 18.10 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

Self parking costs GBP 25 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Excel London Novotel

Excel Novotel

Excel Novotel London

London Excel Novotel

London Novotel Excel

Novotel Excel

Novotel Excel Hotel

Novotel Excel Hotel London

Novotel Excel London

Novotel London Excel

Accor London Excel

Novotel London ExCeL England

Novotel London Excel Hotel London

Novotel London ExCeL Hotel

Novotel London ExCeL London

Novotel London ExCeL Hotel London

Frequently asked questions

Does Novotel London ExCeL offer free cancellation for a full refund?

Yes, Novotel London ExCeL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Novotel London ExCeL?

As of Sep 24, 2023, prices found for a 1-night stay for 2 adults at Novotel London ExCeL on Oct 23, 2023 start from $100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Novotel London ExCeL?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Novotel London ExCeL?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel London ExCeL?

Yes. Self parking costs GBP 25 per night.

What are the check-in and check-out times at Novotel London ExCeL?

You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel London ExCeL and nearby?

Have fun during the warmer months with activities nearby such as sailing. Enjoy amenities like a sauna and a steam room.

Are there restaurants at or near Novotel London ExCeL?

Yes, there's an onsite restaurant, Upper Deck.

What's the area around Novotel London ExCeL like?

Novotel London ExCeL is in Docklands, a short 6-minute drive from London City Airport (LCY) and 3 minutes' walk from ExCeL Exhibition Centre.

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Sep 24, 2023

Great hotel

Booked for a course in North Greenwich that was cancelled. Quiet,calm location.Welcoming environment (perhaps smell of pot pouring /air freshener rather too heavy in ground level entrance and lift area but least smelt pleasant!).Very impressed with size of room and facilities,comfortable bed,great black out curtains,good shower and quiet room with window that opened as opposed to many hotels with closed systems.Good area for connections on Jubilee line(and DLR) only few minutes walk from Custom House. I'd stay again.