Guests
All properties in Kantenah, Quintana Roo, Mexico

El Dorado Seaside Suites, Gourmet All Inclusive by Karisma

Adults-only beachfront property with spa, near Xpu-ha Beach

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
$388

Image gallery

  • Royal Suite (Swim Up) - Guest Room View
  • Royal Suite (Swim Up) - Guest Room View
  • Beach
  • Beach
  • Royal Suite (Swim Up) - Guest Room View
Royal Suite (Swim Up) - Guest Room View. Image 1 of 76
1 / 76Royal Suite (Swim Up) - Guest Room View
Km 95 Carretera Cancun-Tulum, Kantenah, 77710, QROO, Mexico
8.2.Very Good.
  • The grounds of this place is amazing! Food and food service would be our only knock.…

    Nov 28, 2021

  • Management should be ashamed of themselves. Staff at restaurants are hit or miss. Some go…

    Oct 18, 2021

See all 114 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 192 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

What’s around

  • On the beach
  • Xpu-ha Beach - 35 min walk
  • Akumal Beach - 9.1 mi / 14.6 km
  • Tajma Ha Cenote - 3.2 mi / 5.2 km
  • Ecopark Kantun Chi - 3.5 mi / 5.6 km
  • Cenote Cristalino - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Royal Suite
  • Honeymoon Suite, Oceanfront
  • Royal Suite (Infinity)
  • Presidential Suite, 1 Bedroom
  • Royal Suite (Swim Up)
  • Junior Suite (Beach Front)
  • Junior Suite
  • Junior Suite
  • Presidential Studio (Infinity)
  • Suite, Oceanfront (Swim Up)
  • Presidential Studio
  • Royal Suite (Infinity Swim Up)
  • Suite, Oceanfront (Swim Up)
  • Junior Suite

What’s around

Landmarks

  • On the beach
  • Xpu-ha Beach - 35 min walk
  • Akumal Beach - 9.1 mi / 14.6 km
  • Tajma Ha Cenote - 3.2 mi / 5.2 km
  • Ecopark Kantun Chi - 3.5 mi / 5.6 km
  • Cenote Cristalino - 3.7 mi / 5.9 km
  • Chikinha Cenote - 4.4 mi / 7.1 km
  • Puerto Aventuras Golf Club - 5.1 mi / 8.2 km
  • Puerto Aventuras Marina - 5.5 mi / 8.8 km
  • CEDAM Museum - 5.5 mi / 8.9 km
  • Oasis Beach - 5.9 mi / 9.6 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22.6 miles/36.3 km
map
See on map
Km 95 Carretera Cancun-Tulum, Kantenah, 77710, QROO, Mexico

At a glance

Size

  • 192 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
  • Caters to adults only
*See fees and policies for additional details or extra charges

At the property

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Kayaking on site
  • Snorkeling on site
  • Volleyball on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Private spa tub
  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 30-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Tennis rackets

Lessons/classes/games
  • Aerobics
  • Bartending
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Tennis lessons
  • Rowing/canoeing
  • Cooking classes/lessons
  • Language classes/lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Dorado Seaside Suites Karisma Gourmet
  • El Dorado Seaside Suites by Karisma All Inclusive
  • El Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • Dorado Seasi Suites by Karism
  • El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
  • El Dorado Seaside Suites Karisma Gourmet All Inclusive
  • El Dorado Seaside Suites Gourmet All Inclusive Karisma
  • Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
  • El Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • El Dorado Seaside Suites by Karisma All Inclusive
  • Dorado Seaside Suites Karisma Gourmet All Inclusive
  • El Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
  • El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
  • El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
  • El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
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  • El Dorado Seaside Suites Gourmet All Inclusive Karisma
  • El Dorado Seaside Suites by Karisma All Inclusive
  • Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
  • Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • El Dorado Seaside Suites Gourmet All Inclusive by Karisma
  • Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
  • El Dorado Seaside Suites by Karisma All Inclusive
  • El Dorado Seaside Suites Gourmet All Inclusive by Karisma
  • El Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • Dorado Seaside Suites by Karisma Gourmet All Inclusive
  • Dorado Seaside Suites Karisma Gourmet Kantenah
  • El Dorado Seaside Suites Karisma All Inclusive Kantenah
  • El Dorado Seaside Suites Karisma
  • El Dorado Seaside Suites Karisma Kantenah
  • El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah

*See fees and policies for additional details or extra charges

FAQs

  • Yes, El Dorado Seaside Suites, Gourmet All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 40 (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Rauxa Show (2.4 mi), Bloved Lounge & Restaurant (2.6 mi), and Royal Grill (2.7 mi).
  • Have fun with onsite activities like kayaking and snorkeling. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. El Dorado Seaside Suites, Gourmet All Inclusive by Karisma also has a sauna and a steam room, as well as a picnic area and a garden.
8.2.Very Good.
  • 8.0.Very Good

    All of the staff were really friendly and attentive. The only thing I wish was better was the beach access, the nice beach was really only on one side of the resort.

    Kristin, 5 night romance trip, Oct 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This was one of the best resorts I’ve visited in Mexico. Food was all gourmet and the taste is outstanding. The staff was friendly and catering. The resort is three properties in one, you access to 2 unless you are staying at Hidden Beach then you access to all three. The nightly events and day parties are a great added amenity. The only downside to the property is the shuttle service to get back and forth if you prefer not to walk. But overall a great experience.

    Dondret, 3 night trip with friends, Oct 14, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    The swim up suite was amazing!

    Mary, 4 night family trip, Oct 11, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Overall an amazing experience at Seaside Suites. After looking through hundreds of resorts, I was glad we chose this one! The property was absolutely beautiful and walking to everything was a pleasure. Food was amazing, although portions are small so be sure to order everything you want in order to get full. Favorite dish was the shrimp tacos at the Mexican restaurant….best tacos I’ve ever eaten. We had a room on the 4th floor and the view was breathtaking. Listening to the waves each morning and night was so relaxing. Room service was fast and efficient but food was eh. They make up for room service food with the restaurant food. Mini fridge is stocked every day with more water, beer and soda. We opted for the private Covid test which was easy since they came to our room and we had results in 5 minutes. This was necessary to travel back home with. We did a couples massage on the beach. Most relaxing 50 minutes ever. All you can here are the waves below you and it’s wonderful. We were so pleased with our trip that we are already planning to go back next year! Thank you El Dorado Seaside Suites for a vacation to remember.

    Selena, 4 night romance trip, Oct 11, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    This place is just amazing! We love The tropical landscape!! The swim outs on every balcony floor is a spectacle! The food was great and the entire staff was super friendly!! Shout out to Tomas our swimup pool bartender and to our poolside entertainer Kristoff! They made our day at the pool super fun!! Great stay!!

    Lawrence Ramiro, 5 night romance trip, Oct 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very friendly and nice

    Tonya Loud, 2 night trip, Oct 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff is amazing, attentive and eager to help in every possible way!

    STEVEN ARTHUR, 7 night romance trip, Oct 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great

    Manuel Amilcar Gonzalez, 7 night romance trip, Oct 7, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Loved the beds by the beach. Italian Restaurant was amazing. We were able to use other restaurants and pools on their adjoining properties but it would have been nice to have property maps in the room. We didn’t find out there was an app for the properties until we’d been there for a couple of days.

    Chrystal, 5 night trip, Sep 13, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    We had a great stay here. Clean environment and attentive staff and very welcoming. The only improvement I see needed is the food quality.

    Shafon, 5 night romance trip, Sep 13, 2021

    Verified Expedia guest review

See all 114 reviews