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Porto Mare Hotel

Photo gallery for Porto Mare Hotel

2 indoor pools, 2 outdoor pools
Twin Room (Land View) | View from room
Breakfast buffet
Exterior
Lobby

Overview of Porto Mare Hotel

Porto Mare Hotel

4.0 star property
4-star hotel in Funchal with 4 restaurants and 2 outdoor pools
9.4 out of 10 Exceptional
9.4/10 Exceptional

528 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Rua Simplicio Passos Gouveia 21, Funchal, 9004-565
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
For families
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • CR7 Museum - 3 min drive
  • Madeira Botanical Garden - 8 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sushi Mari - 4 min walk
  • Pérola da Ajuda - 5 min walk
  • Boutique Lido - 2 min walk
  • Mad Market - 2 min walk
  • Nagoya-Restaurante Japonês - 2 min walk
Map

About this property

Porto Mare Hotel

Porto Mare Hotel offers an airport shuttle (available 24 hours) for EUR 33.5 per vehicle one-way. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or hydrotherapy, and Atlantida, one of 4 restaurants, serves breakfast and dinner. Other highlights at this upmarket hotel include 2 outdoor pools, a fitness centre and an outdoor tennis court. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, French, German, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Half Board and full board meals do not include drinks.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Tennis
  • Racquetball/squash
  • Mini golf
  • Beach nearby

Working away

  • Meeting rooms
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • 2 indoor pools
  • Bike parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • DVD player
  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages, facials, body wraps and detox wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

Atlantida – Overlooking the pool, this restaurant serves breakfast and dinner.
Alfama – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Open daily.
MED – This restaurant only serves dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 33.5 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 30.0 per night
  • Rollaway beds are available for EUR 60.0 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Property registration number 6706

Also known as

Porto Mare Hotel Funchal
Porto Mare Hotel
Porto Mare Funchal
Porto Mare
Porto Mare Hotel Madeira
Porto Mare Hotel (Porto Bay) Madeira/Funchal
Porto Mare Madeira
Porto Mare Hotel Hotel
Porto Mare Hotel Funchal
Porto Mare Hotel Hotel Funchal

Frequently asked questions

Does Porto Mare Hotel offer free cancellation for a full refund?
Yes, Porto Mare Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Porto Mare Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Porto Mare Hotel?
Yes, there are 2 indoor pools, 2 outdoor pools and a children's pool.
Are pets allowed at Porto Mare Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by Porto Mare Hotel?
Yes, an airport shuttle is available. The charge is EUR 33.5 per vehicle one-way.
What are the check-in and check-out times at Porto Mare Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Porto Mare Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (2-min drive) is nearby.
What is there to do at Porto Mare Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 2 indoor and 2 outdoor swimming pools. Porto Mare Hotel also has 2 poolside bars, 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Porto Mare Hotel?
Yes, there are 4 on-site restaurants, featuring garden views.
Does Porto Mare Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Porto Mare Hotel like?
Porto Mare Hotel is a short 6-minute walk from Lido Bathing Complex and 13 minutes' walk from Centro Comercial Forum Madeira. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent lovely hotel
We love it at The Porto Mare Hotel staff are very friendly, rooms & service excellent, breakfast good & lounge area in the evening is good with live entertainment. Our 4th stay at this hotel
Donna, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Pool and gardens were amazing
Silvino, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful!!’
Verified Expedia guest review

8/10 Very good

Very enjoyable stay
Ian, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Excellent hotel and good service from the staff
Wesley, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The food was excellent. The location was great with access to much of the islands through tours.
Matthew, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Overall, the property is nice and very well kept in many respects. The gardens are outstanding. The evening entertainment tended to be tacky covers of popular music from the 70's and 80's. It would be much better for me to have local artists performing their own music. Several things in our room needed tending to, but with persistence, the staff did take care of them.The staff were very respectful and helpful. The breakfast was excellent. The pools beautiful. We found a public access to the ocean just below the property on our last day. It would have been great if the staff had thoroughly introduced us to the area. We only know about the Lido for which we had to pay. Overall, a very good experience once we got the kinks worked out in our room.
Sherry, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Relaxing holiday
Exceptional hotel. Beautiful grounds, rooms facilities. Highly recommended for all ages
9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great 4 star resort but 5 star standard! One of the best in Madeira!
Tingxu, 8-night trip
Verified Expedia guest review

6/10 Good

Not terrible but a lot needs addressing
We stayed for a week. Cecilia at reception was brilliant but several other front desk staff were aloof and you felt like you were bothering them when asking anything. Their knowledge seemed limited. As there was no concierge, the front desk staff should be able to give you good offsite restaurant recommendations and directions. Rooms are a decent size but the really need modernising as they are very dark. There are many bad design elements such as the lack of plugs and location of the existing ones. Cleaning was poor- our mirrors had the same smudges all week. The floor was also definitely not cleaned. It made us wonder if anything else was getting cleaned like table surfaces. The dinner buffet was ok, but the breakfast buffet got very boring by day 3. They really should mix it up more. The service at the restaurant and bar was pretty poor. A couple of the team were great but many were either rude or a bit chaotic (eg never replacing cutlery, dropping plates etc.). I imagine they are worked very hard and maybe not compensated well, so can’t really blame them. The hotel stopped doing a free transfer to town “due to covid” but as things have dramatically picked up, they really should reinstate it as the walk took us 40 minutes one way and we’re young and fit. Overall, it could be much much better if they implemented more customer service training and updated the rooms so they aren’t so brown and dark.
Katie, 7-night family trip
Verified Hotels.com guest review