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Hallmark Hotel Bournemouth Carlton, Bournemouth

4 stars
East Overcliff, DorsetBournemouthEnglandBH1 3DNUnited Kingdom, 800-491-6126
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Good3.6 / 5
  • Hotel isn't a 4 star is a 3 star at best but I suppose due to the pool it raises it but…Jun 25, 2016
  • Very pleasant staff were always willing to help, and provide excellent service. The…May 6, 2016
187See all 187 Hotels.com reviews
From 906 reviewsTripAdvisor Traveller Rating

Hallmark Hotel Bournemouth Carlton, Bournemouth

Hotel Info: 866-539-8117

from $46
  • Standard Room
  • Standard Twin Room
  • Twin Room, 2 Twin Beds
  • Suite, Sea View
  • Suite, Balcony, Sea View
  • Room, 1 Twin Bed, Sea View
  • Standard Double Room
  • Room, 1 Twin Bed
  • Family Room
  • Suite, Sea View
  • Family Room, Sea View
  • Room, Sea View
  • Room
  • Room, 1 Full Bed, Balcony, Sea View
  • Family Triple Room
  • Winter Promotion
  • Suite, Balcony
  • Family Room (Sleeps 4, 2 night package)
  • Double Room, Balcony, Sea View
  • Double Room, Sea View
  • Superior Double or Twin Room, Sea View
  • Single Room, Sea View
  • Family Triple Room, Sea View
  • Standard Double Room
  • Single Room
  • Family Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-4:30 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Bournemouth Carlton
  • Menzies Carlton Bournemouth
  • Hallmark Hotel Bournemouth Carlton
  • Hallmark Hotel Carlton
  • Hallmark Bournemouth Carlton
  • Hallmark Carlton
  • Carlton Bournemouth
  • Menzies Hotels Bournemouth
  • Menzies Hotels Bournemouth Carlton
  • Menzies Hotels Carlton
  • Menzies Hotels Carlton Hotel
  • Menzies Hotels Carlton Hotel Bournemouth
  • Carlton Hotel Bournemouth
  • Hotel Menzies Carlton

Policies

Beginning April 1, 2016, this property will charge a fee for onsite parking and a reduced fee of GBP 10 per night will be offered for residents only. Check-out for parking is at 11 AM on last day of stay. To receive parking discount, please pay at hotel reception at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.
Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs GBP 10.00 per day

Rollaway beds are available for GBP 15.00 per stay

Breakfast is offered for an extra charge of GBP 11.95 per person (approximately)

Cribs/Infant beds are available for GBP 5.00 per stay

Pets are allowed for an extra charge of GBP 15.00 per pet, per night

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Number of indoor pools - 2
  • Outdoor seasonal pool
  • Health club
  • Full-service spa
  • Sauna
  • Golfing nearby
Working away
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Rooms. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Fredericks Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hallmark Hotel Bournemouth Carlton, Bournemouth’s small print

Also known as

  • Bournemouth Carlton
  • Menzies Carlton Bournemouth
  • Hallmark Hotel Bournemouth Carlton
  • Hallmark Hotel Carlton
  • Hallmark Bournemouth Carlton
  • Hallmark Carlton
  • Carlton Bournemouth
  • Menzies Hotels Bournemouth
  • Menzies Hotels Bournemouth Carlton
  • Menzies Hotels Carlton
  • Menzies Hotels Carlton Hotel
  • Menzies Hotels Carlton Hotel Bournemouth
  • Carlton Hotel Bournemouth
  • Hotel Menzies Carlton

Policies

Beginning April 1, 2016, this property will charge a fee for onsite parking and a reduced fee of GBP 10 per night will be offered for residents only. Check-out for parking is at 11 AM on last day of stay. To receive parking discount, please pay at hotel reception at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.
Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs GBP 10.00 per day

Rollaway beds are available for GBP 15.00 per stay

Breakfast is offered for an extra charge of GBP 11.95 per person (approximately)

Cribs/Infant beds are available for GBP 5.00 per stay

Pets are allowed for an extra charge of GBP 15.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 187 reviews

Hallmark Hotel Bournemouth Carlton, Bournemouth
Good3.0 / 5
My birth place
Have been staying there many timesd used to be 5 star, needs some tender loving care. The Food was great
6 night trip with friends
Hallmark Hotel Bournemouth Carlton, Bournemouth
Outstanding5.0 / 5
Comfortable; good deal.
Free Wifi was not working on arrival, but ok later in the evening; not a big deal. Very happy overall. Great location for walks down to the beach & pier & city.
1 night romance trip
Hallmark Hotel Bournemouth Carlton, Bournemouth
Excellent4.0 / 5
Disappointing
Very cold room - eventually helped with an electric radiator as the ones in the room didn't work. No extra bedding in the room. 9 night stay and the bedding wasn't changed. When mentioned to the very polite reception staff they were under the impression it should be done every 2 days - perhaps they should pass this on to the housekeeping team. Left my phone charger plugged in and phoned less than an hour after check out to be told they couldn't find it. Not very helpful really. Positives: great location for the beach and Bournemouth.
2 night business trip
Hallmark Hotel Bournemouth Carlton, Bournemouth
Fair2.0 / 5
convenient but disappointing
shower poor 1 small soap room very hot dim with all lights on good bed receptionists and all staff foreign with no local knowledge
1 night romance trip
Hallmark Hotel Bournemouth Carlton, Bournemouth
Good3.0 / 5
report on our stay October 2016
Not totally amazing, first room was in the old wing of the building without a lift, or porter to help with the cases, the room was very dark , limited lighting, cold, the bathroom was unclean, an electric fan came on and made a racket, which would not be good in the middle of the night, when you use the bathroom to have that noise of the extractor fan going off.the heated towel rail and radiator in the bedroom did not work. I went to reception and they were very nice about this, and put us in Room 134 on the first floor, near a lift, and stairs, very warm room and bathroom, very cozy, no noisy fan... the room again had bad lighting, could not read in bed for example, too dark even with the bedside lamp. The Breakfast was excellent. The Dinner in the Restaurant was poor, they cannot cook fish, it comes up uncooked in places like Sushi, not appetizing at all. my Prawns and Salmon was not cooked enough. So only order fish if you like it rare. The Restaurant was cold in the evenings, could do with some heating. Service good very helpful Managers, did their best, to rectify the fish, in the end I had Ice cream in place of the fish. which the Manager delivered personally to our Room. Nice staff, just could do with a some finishing touches. For example a tray of half-eaten food was left near out door in the hall, all day, I had to go down at 10p.m to ask for someone to take the tray, as i was worried that flies would start to eat the left over beefburger exposed.7/10 really
3 night romance trip

See all reviews

Hallmark Hotel Bournemouth Carlton, Bournemouth

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