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Hallmark Hotel Bournemouth Carlton, Bournemouth

3-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
East Overcliff, DorsetBournemouthEnglandBH1 3DNUnited Kingdom

3-star hotel with 2 indoor pools, near Bournemouth Beach
  • Free WiFi
  • Old hotel that is on its last legs. Breakfast was tolerable.Sep 25, 2017
  • clean. & comfortableMar 8, 2017
256See all 256 reviews
From 1,311 reviewsTripAdvisor Traveller Rating

Hallmark Hotel Bournemouth Carlton, Bournemouth

from $44
  • Double Room, Balcony, Sea View
  • Classic Double Room
  • Double Room, Sea View
  • Family Room (Classic)
  • Classic Single Room
  • Single Room, Sea View
  • Suite, Balcony, Sea View
  • Suite, Sea View
  • Classic Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Number of indoor pools - 2
  • Outdoor seasonal pool
  • Health club
  • Full-service spa
  • Sauna
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms 5
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Rooms. Services include massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.


Fredericks Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hallmark Hotel Bournemouth Carlton, Bournemouth’s small print

Also known as

  • Bournemouth Carlton
  • Menzies Carlton Bournemouth
  • Hallmark Hotel Bournemouth Carlton
  • Hallmark Hotel Carlton
  • Hallmark Bournemouth Carlton
  • Hallmark Carlton
  • Carlton Bournemouth
  • Menzies Hotels Bournemouth
  • Menzies Hotels Bournemouth Carlton
  • Menzies Hotels Carlton
  • Menzies Hotels Carlton Hotel
  • Menzies Hotels Carlton Hotel Bournemouth
  • Carlton Hotel Bournemouth
  • Hotel Menzies Carlton


Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs GBP 10.00 per day

Rollaway beds are available for GBP 15.0 per stay

English breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Cribs/Infant beds are available for GBP 5.0 per stay

Pets are allowed for an extra charge of GBP 15.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hallmark Hotel Bournemouth Carlton, Bournemouth


  • Bournemouth Beach - 12 min walk
  • Bournemouth International Centre - 14 min walk
  • Russell-Cotes Art Gallery and Museum - 6 min walk
  • Bournemouth Pavillion Theater - 10 min walk
  • Oceanarium - 11 min walk
  • Bournemouth Pier - 12 min walk
  • St. Peter's Church - 12 min walk
  • Bournemouth Natural Science Society - 12 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
  • Southampton (SOU) - 42 min drive
  • Bournemouth Station - 16 min walk
  • Poole Branksome Station - 11 min drive
  • Poole Parkstone Station - 14 min drive
  • Self parking (surcharge)

Recent reviews

Good 7.4 From 256 reviews

Hallmark Hotel Bournemouth Carlton, Bournemouth
My birth place
Have been staying there many timesd used to be 5 star, needs some tender loving care. The Food was great
Maureen, us6 night trip with friends
Hallmark Hotel Bournemouth Carlton, Bournemouth
A great stay in a great location
Despite the hotel being fully booked during our stay and the fact that some of the staff were on holiday, the remaining staff looked after us all very well indeed. They are very friendly and courteous and made us feel welcome at all times. Our room was spacious with a lovely sea view and a huge comfortable bed. The only thing that might be worth changing is the breakfast serving times, currently 0700-1000 weekdays. This seems to lead to a large demand for breakfast around the 0900 mark, when there was a bit of a wait for a table and for the buffet to be replenished. However, the food was tasty, so worth the short wait.
Adam, gb3 night trip
Hallmark Hotel Bournemouth Carlton, Bournemouth
Food very disappointing
sandra, gb2 night trip
Hallmark Hotel Bournemouth Carlton, Bournemouth
Great location.....shame about food and service!
Great location let down by bad management. No response from reception or the room service when needed to order from night menu. Went down personally to order food but was told none left! At breakfast the situation was similar. No pastries left, Hot food section had empty containers. There were no clean plates either. Disappointing stay!
Dash, gb1 night trip
Hallmark Hotel Bournemouth Carlton, Bournemouth
Very Good8.0
Been to the Carlton before, service was excellent and as the weather was horrendous we didn't go to any local restaurants and had supper in the hotel, fantastic meals and service 👍
Mark, gb2 night trip

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Hallmark Hotel Bournemouth Carlton, Bournemouth

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