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Overall score and ratings

6.4

Good

6.8/10

Cleanliness

6.7/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.5/10

Eco-friendliness

8/10 Very good

Front desk was super in handling my late check.
The stay was good. Checked in very late, yet, the staff was alert and smoothly handled my check in. Room was too cold upon entering, the AC was set at 60. Not cost effective, especially entering winter. Had to warm up to 76 to sleep. The tub needed a good scrubbing. I informed Florence, at the front desk. She made notes to get housekeeping on it before the next guest. She was very appreciated to be informed. Did like the casino area was smoke free, but, it was early morning. I like the individual crap machine. Was sorry, had no time to try it out.
Gregory, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Hao, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
It was very confortable very clean im liked
gustavo, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The pool and the gift shop closed. Front desk closed at check out. Not coming back again.
Maria, 1-night family trip
Verified Expedia guest review

2/10 Poor

They where understaffed. The AC in the room did not work properly. Contacted the manager more than 10 times no answer.
Jeannette, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Room was dirty and had thick dust in it
Lisa, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Checked in, parked, walked a long way to my room with my bags and the key didn't work. Called and waited 10 minutes on hold for them to tell me I had to walk all the way back to front desk with my bags. Got there and they said there was no one to go to my room with me. There was a security guy but the phones didn't work for them to reach him. Glad there wasn't an emergency.
1-night trip
Verified Hotels.com guest review

2/10 Poor

You will need whiskey to survive your stay here.
We stayed here due to an emergency. First of all, when you enter, there will be no one at the reception desk. There will be no sign directing you where to get your keys or check in. You will have to drive to the hotel across the freeway and get your keys there. The casino is filthy and depressing. There is a 24 hour IHOP and a sad looking Mexican restaurant. It is so smoky and stuffy. The doors from the hotel to the parking lot don't even lock and there is no security whatsoever. As for the room itself, I suppose it was decent (sheets smelled clean but bed was not comfortable) but the bathroom tub was DISGUSTING. Oh the pool is closed "for the season" (we went end of may!). Also both locks to our hotel door were broken! One day I am sure we will laugh about it, but it won't be any time soon.
Kathrina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kendall, 1-night trip
Verified Expedia guest review

4/10 Fair

They had just opened back up. Nobody at registration desk. It was fine for a spot to sleep.
Scott, 1-night family trip
Verified Expedia guest review