10/10 Exceptional
Mar 12, 2023
First time in Zermatt. Hotel is walking distance from the train station but it can be a bit challenging if you have more than just carry-ons due to the cobblestone streets. However, there are plenty of taxis available. Location is very convenient if you're going to see Matterhorn. Staff was friendly, courteous and helpful even when the rail lines had temporarily closed due to an avalanche. They kept us updated on the status of the train departures. Room was clean and comfortable, nothing fancy but who needs fancy when you'll be spending more time outside. Will definitely stay here again.
Verified traveler
1-night family trip
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