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Mutiara Taman Negara

Photo gallery for Mutiara Taman Negara

Exterior
Chalet Half Board Triple | In-room safe, bed sheets
In-room safe, bed sheets
Chalet Half Board Quad | In-room safe, bed sheets
Chalet Half Board Double | In-room safe, bed sheets

Overview of Mutiara Taman Negara

Mutiara Taman Negara

3.0 star property
Kuala Tahan beach resort with restaurant, bar/lounge

8.0/10 Very good

309 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Kuala Tahan, Jerantut, Kuala Tembeling, Pahang, 27000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In a national park

Getting around

  • Kuala Lumpur International Airport (KUL) - 122.3 miles/196.8 km
  • Area shuttle (surcharge)

Restaurants

  • Seri Mutiara - 1 min walk
  • Kuala View Restaurant - 20 min walk
  • Mawar Floating Restaurant - 9 min walk
  • Restaurant Family - 15 min walk
  • Wan's Floating Restaurant - 19 min walk
Map

About this property

Mutiara Taman Negara

Mutiara Taman Negara is a great choice for a stay in Kuala Tahan. For a bite to eat, guests can visit Seri Mutiara Restaurant, which is open for breakfast, lunch and dinner, and offers garden views. Other highlights include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers like the helpful staff and restaurant.

Languages

Dutch, English, French, German, Italian, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 87 units

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Off-site

  • Area shuttle within 180 km*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Ecotours
  • Hiking/biking trails
  • Boat tours
  • Cave exploring nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Umbrellas

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Reception hall

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Malay
  • Spanish

Room amenities

Be entertained

  • 30-inch LCD TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Seri Mutiara Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 40 for children
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards and cash.</p>

Also known as

Mutiara Taman Negara Hotel Kuala Tahan
Mutiara Taman Negara Hotel
Mutiara Taman Negara Kuala Tahan
Mutiara Taman Negara
Mutiara Taman Negara Jerantut
Mutiara Taman Negara Hotel Jerantut
Mutiara Taman Negara Resort Kuala Tahan
Mutiara Taman Negara Resort
Mutiara Taman Negara Kuala Ta
Mutiara Taman Negara Resort
Mutiara Taman Negara Kuala Tembeling
Mutiara Taman Negara Resort Kuala Tembeling

Frequently asked questions

Does Mutiara Taman Negara offer free cancellation for a full refund?
Yes, Mutiara Taman Negara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mutiara Taman Negara?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mutiara Taman Negara?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mutiara Taman Negara?
Sorry, there's no on-site parking at Mutiara Taman Negara.
What are the check-in and check-out times at Mutiara Taman Negara?
You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mutiara Taman Negara and nearby?
Have fun with on-site activities such as boat tours and hiking. Additional recreation on-site includes ecotours and hunting. Mutiara Taman Negara also has a garden.
Are there restaurants at or near Mutiara Taman Negara?
Yes, Seri Mutiara Restaurant offers garden views.
What's the area around Mutiara Taman Negara like?
Mutiara Taman Negara is located a short 9-minute walk from Taman Negara Tourist Information Center. Travellers say that this resort is in a good location.

Reviews

8.0

Very good

7.5/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Raney, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Since I am interested in plants, birds and animals the entire property delighted me and I spent a lot of time trekking. The property is beautiful and there is so much to do and see.
Verified Expedia guest review

6/10 Good

Robin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

In the jungle. Good excursions at very reasonable prices
2-night trip
Verified Expedia guest review

6/10 Good

Food is bad despite the high price especially the buffet food. Rather cross the river for food which is cheaper and better
3-night family trip
Verified Expedia guest review

4/10 Fair

The chalets are situated in rainforest which provides excellent birdwatching, the reason for our visit. However, the chalets were disappointing. The first chalet we were given had no running water and when we asked the reception staff for an alternative chalet, they said we couldn't have one! I asked to speak to the duty manager who moved us to another chalet straight away. However, they appear to have taken our desire for a shower rather literally as when it rained in the night we got soaked in our beds as the rain came through the roof.
4-night family trip
Verified Expedia guest review

6/10 Good

Not up to expectations
Stayed for 3 nights, we needed a base to explore the national park. Located right at the entrance of the park the resort is perfect to enjoy nature. On the negative side, the bungalows are dark, smell like “old resort”, there is no remote control for the AC (split unit) and it’s either freezing with the AC on or sweating with it off. I do understand you are “in the nature” but that’s no reason to be negligent of the wooden walls of the bungalows: have big spaces between the planks, insects coming in through these cracks, spiderwebs in the space between the window and the insect web. If I were to go to Taman Negara again, i’d Try the motels/bed&breakfast across the river. They cost a fraction of the price of Mutiara and were very animated , young westerner groups mingling with the locals. Food at Mutiara: the buffet ( we had half board) was way below expectations :(
Bogdan Calin, 3-night trip
Verified Hotels.com guest review

4/10 Fair

To expensive, ways damaged, no drinking water at the room, no ironing epuipment at the room
2-night family trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review