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Hard Rock Hotel Chicago, Chicago

4 stars4 stars
230 North Michigan AvenueChicagoIL60601United States of America, 800-491-6126
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
2169See all 2,169 Hotels.com reviews
From 2,568 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Chicago, Chicago

Hotel Info: 866-539-8117

from $130
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Tower)
  • Studio Suite
  • Room, 1 King Bed, City View (Select)
  • Room, 2 Queen Beds, City View (Select)
  • Suite (Tower)
  • Room, 1 King Bed (Platinum)
  • Room, 2 Queen Beds (Platinum)

At a glance

Key facts

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 40 lb

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 8400
  • Conference space size (meters) - 780
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1929
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Hard Rock Hotel Chicago offers 2 private massage treatment rooms to handle guests' relaxation and rejuvenation needs. Facials, massages, and nail treatments are provided by appointment. Guests wishing to enjoy a spa treatment in the comfort of their room can arrange a private appointment for an additional charge.

Dining

Mr. Browns Lounge - This restaurant serves lunch and dinner. Open daily.

Hard Rock Hotel Chicago, Chicago’s small print

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2169 reviews

Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
Weekend getaway
Stay was good- bed is uncomfortable
1 night romance trip
Hard Rock Hotel Chicago, Chicago
Outstanding5.0 / 5
Awesome!!!
This hotel is so amazing!!! the staff is very nice... and the rooms are awesome... it's right in the middle of everything you don't have to drive anywhere.
1 night romance trip
Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
The valet and bell staff were amazing. Super friendly and fast. The rest of the staff, conceriege and front desk seemed bothered by people in general. The location of the hotel is amazing, on MI ave one block from the river. The hotel is okay, nothing all that great, nothing bad about it.
2 night romance trip
Hard Rock Hotel Chicago, Chicago
Fair2.0 / 5
Worst hotel stay yet!
I would not recommend this hotel, it was nothing like the pictures showed and was extremely disappointing. I do not think I should have to pay the full cost of a hotel that was nothing it was shown to be. There was loose bathroom tiles and stained bedding. The front desk staff was not very enthusiastic or welcoming either. As a family we expected much more and regret this stay!
1 night family trip
Hard Rock Hotel Chicago, Chicago
Poor1.0 / 5
A HUGE LETDOWN
Very disappointed, you should disclose the valet parking. I'm out $130.00 to have my car parked for 2 nights. Also no vending or soda machine, that's just ridiculous! The in house room service is a joke, they said a can of Pepsi would be $9.50......that's just insane!!! We only had 2 towels for 2 adults for 2 nights, the vanity mirror light didn't work, the room was warm and you couldn't change the temp!! Overall it was not a good stay for us and we will not being staying their ever again!!!
2 night romance trip

See all reviews

Hard Rock Hotel Chicago, Chicago

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