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Hard Rock Hotel Chicago, Chicago

4 stars
230 North Michigan AvenueChicagoIL60601United States of America
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
2008See all 2,008 Hotels.com reviews
From 2,489 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Chicago, Chicago

from $111
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Tower)
  • Studio Suite
  • Room, 1 King Bed, City View (Select)
  • Room, 2 Queen Beds, City View (Select)
  • Suite (Tower)
  • Room, 1 King Bed (Platinum)
  • Room, 2 Queen Beds (Platinum)

At a glance

Key facts

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 40 lb

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 8400
  • Conference space size (meters) - 780
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1929
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • First-run movies
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Hard Rock Hotel Chicago offers 2 private massage treatment rooms to handle guests' relaxation and rejuvenation needs. Facials, massages, and nail treatments are provided by appointment. Guests wishing to enjoy a spa treatment in the comfort of their room can arrange a private appointment for an additional charge.

Dining

Mr. Browns Lounge - This restaurant serves lunch and dinner. Open daily.

Hard Rock Hotel Chicago, Chicago’s small print

Also known as

  • Chicago Hard Rock
  • Hotel Hard Rock Chicago
  • Chicago Hard Rock Hotel
  • Chicago Hotel Hard Rock
  • Hard Rock Chicago
  • Hard Rock Chicago Hotel
  • Hard Rock Hotel
  • Hard Rock Hotel Chicago
  • Hotel Chicago Hard Rock
  • Hotel Hard Rock

Policies

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Valet parking costs USD 65 per day with in/out privileges

Refrigerators are available for USD 10 per day

Rollaway beds are available for USD 25 per day

Breakfast costs between USD 15 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per day

WiFi is available in guestrooms for USD 13.50 per night (rates may vary)

WiFi is available in public areas for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 13.50 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 13.50 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 2008 reviews

Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
Excellent location between miracle mile and millennium park Bar in front is nice and food fairly good
2 night business trip
Hard Rock Hotel Chicago, Chicago
Excellent4.0 / 5
Convenient location to shopping and eating.
Great Hotel and location, but when the checking-in staff realized I wasn't a regular paying hotel customer (I was a hotels.com customer), their friendliness and hospitality dropped off. They even took some time to insure I didn't get a premium room, I got the lowest level available. Still a great location and hotel, just would have a little different service had I bought the room from them directly.
1 night family trip
Hard Rock Hotel Chicago, Chicago
Outstanding5.0 / 5
Friendly Staff and Clean
Ramona at the desk was very friendly and helpful! She asked about my son after finding out that he wasn't feeling well. Spencer was our waiter at Chuck's and make our dining experience great!! He recommended different items and took great care of us. Loved the poutine!! He enthusiastically explained the dish to us and explained the Wisconsin cheese curds and Chicago giardiniera so well we ordered 2!
1 night family trip
Hard Rock Hotel Chicago, Chicago
Good3.0 / 5
NOT WHAT IT USED TO BE -
Love the location and have had a positive experience there many years ago, but the hotel is showing some obvious signs of wear and tear and neglect (water damage in our bathroom never repaired - tiles loose, no grout, the room safe did not work, damaged furniture and spotty wall patches). All of the staff was awesome and even checked us in early so we could get to the Bears game on time, but the mini bars are no longer stocked and there was not even a water bottle in the room (I would have been happy to pay for one in desperation) and the tap water was not potable - tasted horrible. Very surprising experience for a large chain. We stayed on a Sunday night and got a great rate so it made up for some of the deficiencies - if there is a next time I will bring my own water.
1 night family trip
Hard Rock Hotel Chicago, Chicago
Outstanding5.0 / 5
Fantastic hotel
The hotel was very modern and clean. Staff was extremely helpful and friendly. We stayed one night and they gave us a complimentary room upgrade. For the price I don't think we could have beat this location. Room was excellent! Atmosphere was great.
1 night romance trip

See all reviews

Hard Rock Hotel Chicago, Chicago

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