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1 room, 2 adults
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City Express Monterrey Santa Catarina, Santa Catarina

2 stars
Carretera Monterrey-Saltillo, 1135Colonia Puerta de las Mitras, Santa CatarinaNL66350Mexico, 800-491-6126
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Good3.9 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Location is ok
WiFi
Regular internet service
86See all 86 Hotels.com reviews
From 119 reviewsTripAdvisor Traveller Rating

City Express Monterrey Santa Catarina, Santa Catarina

Hotel Info: 866-539-8117

from $48
  • Standard Room, 2 Double Beds
  • Standard Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free full breakfast
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Recent reviews

Good 3.9 /5 from 86 reviews

City Express Monterrey Santa Catarina, Santa Catarina
Good3.0 / 5
Service left something to be desired
We had some very important business at the American Consulate the next day. When we arrived the ceiling in the lobby had sprung some kind of leak and there was a bucket in the middle of the floor. The staff was friendly, prices reasonable and the parking was good. The rooms were small but adequate with some decent amenities such as, WIFI, ironing board, etc. However there was no ice bucket, the hotel had run out of them. The eggs and beans of the breakfast were cold. Ultimately we ate breakfast elsewhere. More importantly the hotel did not comply with our request for a 6:30 AM wake up call. As a result we were very nearly late for our appointment at the Consulate. All of these problems are easily fixed, but until they are I cannot rate this hotel any higher than three stars, at best.
1 night business trip
City Express Monterrey Santa Catarina, Santa Catarina
Excellent4.0 / 5
Hotel was fine but location very difficult to find. When I called from my cell the woman at reception didn't know how to tell us where it was. Ended up hiring a cab and following the cab . Very difficult to find but once there a nice clean hotel.
1 night romance trip
City Express Monterrey Santa Catarina, Santa Catarina
Outstanding5.0 / 5
Excelente
Excelente hotel
1 night family trip
City Express Monterrey Santa Catarina, Santa Catarina
Excellent4.0 / 5
Great Hotel - No internet :-(
Overall everything was very good. The staff was friendly. The room was very clean. Good A/C in the room. Breakfast was very good. The only problem was no internet service. If you don't need to use the internet during your stay everything else is great.
1 night business trip
City Express Monterrey Santa Catarina, Santa Catarina
Excellent4.0 / 5
Good Value
Clean room, good staff
1 night trip

See all reviews

City Express Monterrey Santa Catarina, Santa Catarina

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