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The Westin Houston Downtown, Houston

4 stars
1520 Texas AvenueHoustonTX77002United States of America, 800-491-6126
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Outstanding4.6 / 5
Location
Great location
Bar
Bar is awesome
Comfort
Rather comfortable
WiFi
WiFi system needs upgrading
483See all 483 Hotels.com reviews
From 374 reviewsTripAdvisor Traveller Rating

The Westin Houston Downtown, Houston

Hotel Info: 866-539-8117

from $127
  • Suite, 1 King Bed with Sofabed, Corner
  • Suite, 1 King Bed with Sofabed
  • Junior Suite, 1 King Bed with Sofabed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Room Selected by Hotel
  • Westin, Traditional Double Room
  • Deluxe, One King Bed
  • Traditional Double Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Junior suite
  • Premium Room, 1 King Bed with Sofabed
  • Studio Suite
  • Premier Suite, 1 King Bed with Sofabed
  • Westin, Suite, 1 King Bed with Sofabed, Corner
  • Standard Room, 1 King Bed
  • Junior Suite
  • Standard Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Westin, Junior Suite
  • Houston Aquarium - buy 1 get 1 free
  • Traditional Room, 1 King Bed
  • Westin, Suite, 1 King Bed with Sofabed

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Also known as

  • Houston Downtown Westin
  • Westin Hotel Houston Downtown
  • Westin Houston Downtown
  • Westin Houston Downtown Hotel
  • At The Ballpark Houston
  • Inn At The Ballpark Hotel Houston
  • Hotel At The Ballpark

Policies

Please note: Ice chests are permitted in guestrooms only if required for special medical or dietary needs.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking costs USD 32.00 per day with in/out privileges

Breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 5800
  • Conference space size (meters) - 539
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Ballpark Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Vic and Anthonys - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

The Westin Houston Downtown, Houston’s small print

Also known as

  • Houston Downtown Westin
  • Westin Hotel Houston Downtown
  • Westin Houston Downtown
  • Westin Houston Downtown Hotel
  • At The Ballpark Houston
  • Inn At The Ballpark Hotel Houston
  • Hotel At The Ballpark

Policies

Please note: Ice chests are permitted in guestrooms only if required for special medical or dietary needs.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking costs USD 32.00 per day with in/out privileges

Breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 483 reviews

The Westin Houston Downtown, Houston
Outstanding5.0 / 5
good location and clean and friendly.
We stayed there because it was close to our event in the theater district. Everyone was so very nice and accommodating. We shared a room with friends and had plenty of room for all of us.
1 night trip with friends
The Westin Houston Downtown, Houston
Good3.0 / 5
I had no idea that there was no on-site parking, unless you valet parked your vehicle. They should tell you that prior to reserving the room. The valet parking was $34. (This really soured the whole stay. )Everything is a up charge... I wasn't impressed. I've stayed at chain hotels that provided a better experience.
1 night business trip
The Westin Houston Downtown, Houston
Outstanding5.0 / 5
Downtown H-town
Great location in downtown Houston. Park the car and walk to Minute Maid Park, George R Brown Convention Center, Toyota Center, shopping, and restaurants! Nice lobby bar to cap off the evening with a drink.
1 night trip with friends
The Westin Houston Downtown, Houston
Outstanding5.0 / 5
Comfortable and Convenient
Warmly welcomed by staff. Amenities were more than expected. Comfortable room. Highly satisfied.
1 night romance trip
The Westin Houston Downtown, Houston
Poor1.0 / 5
No parking! Rude disrespectful personnel
They have no parking for guests so your only choice is valet for 35 dollars I chose to park my car outside on the street and walk but they charged my credit card without my authorization for valet because when I checked in at midnight I had to use the valet area and I disputes this situation but the person who answered was very rude and disrespectful she even made fun of me and didn't want to refund the charge, what is more disappointing is the way they did the charge and the way they treated me... I don't recommend this hotel at all..
1 night business trip

See all reviews

The Westin Houston Downtown, Houston

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