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Flamingo Cancun Resort, Cancun

3 stars3 stars
Blvd. Kukulcan Km. 11Zona Hotelera, CancunQROO77500Mexico
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Good3.6 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Breakfast
Breakfast is average
634See all 634 Hotels.com reviews
From 2,703 reviewsTripAdvisor Traveller Rating

Flamingo Cancun Resort, Cancun

from $179
  • Super Saver
  • Swim-up Junior Suite
  • Standard Room, Ocean View
  • Deluxe Room, Ocean View
  • Junior Suite, 1 King Bed
  • Deluxe Room, Lagoon View
  • Family Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 2 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • All-inclusive rates available
  • Resort fee included

Also known as

  • Cancun Flamingo
  • Cancun Flamingo Resort
  • Flamingo Cancun
  • Flamingo Cancun Resort
  • Flamingo Resort Cancun
  • Resort Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs MXN 50 per night

Valet parking costs MXN 60 per day

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Swim-up bar
  • Pool umbrellas
Working away
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1985
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 2 and 12 years old

Not included
  • Bottled wine
  • Room service
  • Childcare
  • Offsite tours

Dining

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.

Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site
  • Bicycle rentals on site
  • Free bicycles on site
  • Playground on site
  • Rowing or canoeing on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Flamingo Cancun Resort, Cancun’s small print

Also known as

  • Cancun Flamingo
  • Cancun Flamingo Resort
  • Flamingo Cancun
  • Flamingo Cancun Resort
  • Flamingo Resort Cancun
  • Resort Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs MXN 50 per night

Valet parking costs MXN 60 per day

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 634 reviews

Flamingo Cancun Resort, Cancun
Poor1.0 / 5
They Double-Charged Me. Beware!
The hotel was all right, not fantastic. The buffet was so-so. However, my main issue with this hotel is that they charged my credit card twice for the same room, and despite multiple attempts to get the second charge removed through Hotels.com, nothing has been accomplished. No one is ever in the billing department at this hotel, apparently. I'm pursuing action through my credit card company.... So, beware.
1 night family trip
Flamingo Cancun Resort, Cancun
Good3.0 / 5
Food was not great quality, but the Service was great.
2 night family trip
Flamingo Cancun Resort, Cancun
Poor1.0 / 5
Very bad hotel with dishonest waiters
Very bad hotel. I paid my breakfast by Cash, and they did not give me any receipt, they end up charging my card again. The people there are very dishonest. Room smells bad too
3 night family trip
Flamingo Cancun Resort, Cancun
Fair2.0 / 5
Too costly for the benefits
WiFi was horrible. A/C has to be kept on because of the highly humidity level in the room but the temperature went always to 19 C. There was no other way but only turning it on and off manually. Breakfast was mediocre.
3 night family trip
Flamingo Cancun Resort, Cancun
Good3.0 / 5
I would say the trip was ok. First it took 45 minutes to check in. The gave us a code for free wifi that is different for every room. Except the fact it only last under 48 hours. So for a 5 stay I had to go down to the front desk and get a new wifi code 3 times because it said it was expired. The first time I went down at 6 pm. The lady at the front desk said they are out of codes and the person who makes them won't be back until tomorrow. So I couldn't FaceTime with my child back home. The food at the buffet is not very good. It was ok at best. The sit down restaurant was good. I don't like that the pool bars are only open 10-6 but the pool is open 8 am - 10 pm. So you have to go into the lobby bar wet to get a drink. Isamel is the bartender by the interior pool. He was amazing. He remembered everyone's name. We would walk by the pool and he was already mixing our drink. He could take 5 peoples orders at the same time. He had a great personality and was honestly the best part of the resort. The beds are hard as a rock. We had 3 rooms and they all said the same. All of our rooms were suppose to be a refrigerator with drinks in it. Only 2 did. I asked for it and they said the 3rd floor doesn't have it. Well why did you put us here. The site said free snorkeling but their wasn't any gear for us to use. The beach and pools were great. We found a lot of shells including a conch.
5 night family trip

See all reviews

Flamingo Cancun Resort, Cancun

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