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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Flamingo Cancun Resort, Cancun

3-star3 stars
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500, Mexico

Art Deco resort with 2 outdoor pools, connected to a shopping center, near Cancun Interactive Aquarium
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 3,511 reviews

TripAdvisor Traveller Rating

Location
Great location
Beach
Beautiful beach
Food
Food could be better
WiFi
Complaints about WiFi

Flamingo Cancun Resort, Cancun

from $73
  • Standard Room
  • Deluxe Room Lagoon View
  • Family Room
  • Standard Room, Ocean View
  • Deluxe Room Ocean View
  • Swim-up Junior Suite
  • Swim-up Suite

What’s around Flamingo Cancun Resort, Cancun

Landmarks

  • In Zona Hotelera
  • Cancun Interactive Aquarium - 14 min walk
  • La Isla Shopping Mall - 17 min walk
  • Forum Beach - 22 min walk
  • Cancun Convention Center - 28 min walk
  • Caracol Beach - 31 min walk
  • Delphinus Dreams - 32 min walk
  • Chac Mool Beach - 6 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 2 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Swim-up bar
  • Pool umbrellas
Working away
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1985
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

La Fuente - This poolside restaurant serves breakfast, brunch, lunch, and dinner.

Albatros - This beachfront theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Don Roberto´s Bar & Pizza - This theme restaurant is located by the pool and specializes in pizza. Guests can enjoy drinks at the bar. Open daily.

Flamingo Cancun Resort, Cancun’s small print

Also known as

  • Cancun Flamingo
  • Flamingo Resort Cancun
  • Cancun Flamingo Resort
  • Flamingo Cancun
  • Flamingo Cancun Resort
  • Flamingo Resort Cancun
  • Resort Flamingo Cancun
  • Cancun Flamingo Hotel
  • Flamingo Cancun Hotel Cancun
  • Cancun Flamingo Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 25.34 per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 443 reviews

Very Good 8.0
Regular
The hotel is nice in general, but if you are not member the waitress at the beach doesn't serve you any drink. In addition that the restaurant is very noisy, the service is not so good, takes forever to have a coffee on the table. Besides, if someone wants to have a room with pool view has to pay $35 per night. Pizza restaurant is very regular, service close at 6 pm and no matter how busy is the pool close by the restaurant closes.
Monica, usTrip with friends
Fair 4.0
Very negative
A hotel with a poor front desk service, staff with a bad attitude, hotel with terrible rules, monetary charge for the room card if lost (I had never seen this in my life), lack of willingness to coordinate something special for a group large (we were 20 people), room bathroom smelly, in cleanliness forgot to put clean towels and soaps. The hot dog served was burnt, there was no drink in the bars, one of the bars in the pool spent the whole weekend missing beer on tap, you can not ask for food in the pool, the staff members without good will. The only positive thing was the Albatroz restaurant and its spectacular service with the official Nelson and his staff. I can not recommend this hotel to anyone !!!!!
us3 night trip with friends
Exceptional 10.0
relaxing
grate
Mercedes, us2 night romance trip
Poor 2.0
Flamingo Hotel Review
I usually don't have any complaints about hotel stays but this one was terrible. Beware! The amenities that the website says are included were not included in the room: -Not guaranteed wifi -No bottled water -No daily housekeeping And on top of that, these were the some of the worst experiences: -Broken shower -Refrigerator does not work -Previous customer's food/drink items left in the fridge -Only 1 outlet available in the room so you need to unplug either the fridge or tv to charge other things. -Construction going on next door We contacted hotels.com twice to complain and the agent was told that the hotel had a brand new room for us that day, but when we went to the front desk they said we had to wait a few days. So we gave up and did not want it to ruin our trip. When I returned home, I called to complain and Flamingo had told hotels.com we had switched rooms 3 times which was completely false and a lie. When you walk in to the hotel, they ask you to join their loyalty program and to not use 3rd party programs to book stays. So I have a feeling we were tended to less because we rejected their offer. The only good thing I have to say is that the staff greets you politely everyday. Other than that, the stay was not worth the price. I had an amazing time at Hotel Emporio last year so I will go back there next time. Hope the helps!
usRomance trip

Flamingo Cancun Resort, Cancun

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