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Cititel Penang

Photo gallery for Cititel Penang

Indoor pool
Indoor pool
Indoor pool
Deluxe Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Overview of Cititel Penang

Cititel Penang

4.0 star property
4-star hotel in Downtown George Town with indoor pool and restaurant

8.2/10 Very Good

421 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $50
Price available on 1/6/2023
66 Jalan Penang, George Town, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Reception hall
For families
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • LCD TV

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 3 min drive
  • Gurney Drive - 4 min drive
  • Gurney Plaza - 10 min drive
  • Penang Hill - 25 min drive
  • Queensbay Mall - 17 min drive
  • Ferringgi Beach - 33 min drive

Getting around

  • Penang Intl. Airport (PEN) - 29 min drive
  • Penang Sentral - 30 min drive


  • The Ais - 3 min walk
  • Olive - 3 min walk
  • Night Food Court Red Garden - 3 min walk
  • Hon Kei - 3 min walk
  • Ecco Cafe - 4 min walk

About this property

Cititel Penang

Cititel Penang puts you 6.1 mi (9.8 km) from Penang Hill. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers like the helpful staff and location.


Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 451 rooms
  • Arranged over 15 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, covered onsite self parking
  • Secured covered onsite valet parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Winery tours nearby


  • 24-hour front desk


  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge


  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 56 per person (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 85.0 per night


  • Covered valet parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).


Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Does Cititel Penang offer free cancellation for a full refund?
Yes, Cititel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cititel Penang?
As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Cititel Penang on Jan 6, 2023 start from $50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cititel Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cititel Penang?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Cititel Penang?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Cititel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Cititel Penang?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Cititel Penang and nearby?
Cititel Penang has an indoor pool and a fitness center.
Are there restaurants at or near Cititel Penang?
Yes, there's an onsite restaurant. Nearby restaurants include Olive (3-min walk), Night Food Court Red Garden (3-min walk), and Hon Kei (3-min walk).
What's the area around Cititel Penang like?
Cititel Penang is in Downtown George Town, a short 12-minute walk from KOMTAR and 19 minutes' walk from Swettenham Pier Cruise Terminal. Travelers say the area is walkable and good for shopping.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



8/10 Very Good

Good Hotel!
Hotel room clean but toilet a bit small and we would prefer shower area instead of bathtub. Otherwise location and lobby staff great.
Jee Kiew, 1-night trip
Verified guest review

8/10 Very Good

Alice Tee Mui, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Overall, a great place to stay in Penang.
Hotel was nicely located in George Town and walking distance to old town, a beautiful mosque, Little India, Chinatown, Art Street etc. The staff were really helpful and friendly. Breakfast buffet was good and not so crowded and lots of variety. Enjoyed the room which was 18th floor and had a great view from the window of the ocean and a church next door. Close to an interesting beer garden with local food and live entertainment nightly. Overall, a great place to stay in Penang.
Anthony, 1-night business trip
Verified guest review

10/10 Exceptional

Always welcome 😊
Wonderful hotel, we have been staying for the past 25 years, though some staff come and go there's always a friendly face who remembers us and gives a warm welcome back. Been recently refurbished and the rooms are lovely, breakfast always good with plenty of choice both Asian and European. A great hotel situated for all the sights and shopping.
JAMES ALLAN, 3-night family trip
Verified guest review

10/10 Exceptional

Helpful staff
arjan, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Bernard, 3-night trip
Verified guest review

10/10 Exceptional

Mohd Ridzuan, 2-night trip
Verified guest review

6/10 Good

John, 1-night trip
Verified guest review

10/10 Exceptional

Yaw Peng, 1-night trip
Verified guest review

10/10 Exceptional

Yaw Peng, 2-night trip
Verified guest review