Forest Suites Resort at Heavenly Village

Photo gallery for Forest Suites Resort at Heavenly Village

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Forest Suites Resort at Heavenly Village

Forest Suites Resort at Heavenly Village

3.0 star property
Mountain hotel with bar/lounge, near Casino at Harrah's Lake Tahoe

7.4/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Pet friendly
  • Gym
  • Non-smoking
The price is $127
Price available on 9/8/2022
Map
1 Lake Pkwy, South Lake Tahoe, CA, 96150
Main amenities
  • Daily housekeeping
  • Near the beach
  • Ski rentals
  • Ski passes
  • Health club
  • Seasonal outdoor pool
  • Bar/lounge
  • Spa services
  • Business center
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Casino at Harrah's Lake Tahoe - 10 min walk
  • Casino at Harveys Lake Tahoe - 10 min walk
  • Hard Rock Hotel & Casino Lake Tahoe - 14 min walk
  • Heavenly Ski Resort - 30 min walk
  • Heavenly Gondola - 1 min drive
  • The Shops at Heavenly Village - 1 min drive
  • Lakeside Beach - 2 min drive
  • Lake Tahoe - 2 min drive
  • Zephyr Cove Beach - 9 min drive
  • Lake Tahoe-Nevada State Park - 20 min drive

Getting around

  • Lake Tahoe, CA (TVL) - 17 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 62 min drive
  • Reno Tahoe Intl. Airport (RNO) - 68 min drive

About this property

Forest Suites Resort at Heavenly Village

Forest Suites Resort at Heavenly Village puts you in a great location, within a 15-minute walk of Casino at Harrah's Lake Tahoe and Hard Rock Hotel & Casino Lake Tahoe. Guests can take a dip in the seasonal outdoor pool and indulge in deep-tissue massages. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Temperature checks given to staff
Masks available
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 9:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

What to do

  • Ski passes
  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (3000 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals

Facilities

  • 5 buildings/towers
  • Built in 1935
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 39.27 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Internet access (may be limited)

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for USD 15.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Forest Suites
Forest Suites Heavenly
Forest Suites Heavenly Village
Forest Suites Heavenly Village South Lake Tahoe
Forest Suites Resort
Forest Suites Resort Heavenly
Forest Suites Resort Heavenly Village
Forest Suites Resort Heavenly Village South Lake Tahoe
Heavenly Forest Suites Resort
Heavenly Village Resort
Forest Hotel Lake Tahoe
Forest Hotel South Lake Tahoe
Forest Resort Lake Tahoe
Forest Suites Resort at Heavenly Village Hotel
Forest Suites Resort at Heavenly Village South Lake Tahoe
Forest Suites Resort at Heavenly Village Hotel South Lake Tahoe

Frequently asked questions

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.7/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

It’s ok
We stay on the the second floor the room was outdated. People above us where making so much noise you can hear everything kids running and jumping banging on doors. Some one at night try to open our door. No housekeeping service doring our stay. Room was clean beds where uncomfortable. Elevator was scary to use small and really outdated. Overall hotel was ok
Mayra, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Only issue was ac not cooling down fast enough room was warm at times and dryer’s we’re not working. Overall we had a good time
Julio, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall satisfied
I originally booked the wrong dates by accident and the hotel was not accomodating at all. I was even hung up on at one point when talking to someone. They are not flexible at all with changing travel dates. The hotel looks like they attempted to make some upgrades but kept the old stuff and just repainted and called it good. The sliding glass door was really hard to open to go outside. The beds were comfy and the space of the rooms was good size. They had guests there that were smoking by the pool and we asked the staff to talk to them but it never happened, despite seeing them do it. That was frustrating since we were there with our small kids. The breakfast is great! Had a little of everything, my kids were satisfied and the coffee was good too so we were happy too. Loved thay breakfast was included. The pool was nice and warm which was a great plus also. Close to shopping and restaurants which was also nice.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sandip, 1-night trip
Verified Hotels.com guest review

6/10 Good

Outlets need to be replaced !
2-night family trip
Verified Hotels.com guest review

6/10 Good

Refrigerator was not working well. Freezer was frozen with lots of ice. Inside refrigerator our milk and drinks became frozen. Air conditioning stopped working because pipes became frozen. Bathroom in the hallway shower door handle kept coming off. Shower floor in this bathroom needs to be worked on. The breakfast was really good and the beds were very comfortable for sleeping. Love the trees outside and the pool!
Patricia, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

The front desk yesterday was very rude, stressed and incommunicative
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.
Chose hotel for its location. We booked one unit was one bedroom suite with kitchen and another regular room with two twin beds. Both units very nice. Kitchen unit had most items needed for cooking, missing a cutting board. Two swimming pools and jacuzzi. We used both, very clean and well maintained. Buffet breakfast is very good. You will leave full. Game room is nice and enjoyed by younger family members, pool table, basketball play area.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always nice!
Nice as always, room was spotless, great bed and linens, perfect location!!
Phil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 4-night trip with friends
Verified Hotels.com guest review