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All properties in Puerto Aventuras, Quintana Roo, Mexico

Catalonia Riviera Maya Resort and Spa All Inclusive

Puerto Aventuras beachfront property with 10 restaurants and spa

  • Free WiFi and free parking
From
$175

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1 / 79Beach
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, 77783, QROO, Mexico
7.6.Good.
  • La comida es terrible!!!! Las habitaciones un olor terrible! Nada q hacer en las noches.

    Oct 28, 2021

  • The employees/service was either extremely rude or extremely nice.. so I’m stuck in the…

    Oct 23, 2021

See all 751 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Dining options
Convenient

The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
  • Children's club
  • Entertainment facilities
  • Supervised childcare
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 423 guestrooms
    • Daily housekeeping
    • On a private beach
    • 10 restaurants and 2 beach bars
    • Full-service spa
    • 5 outdoor pools

    Feel at home

    • Children's pool
    • Children's club
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Premium TV channels

    What’s around

    • On a private beach
    • Kantenah Lagoon - 2 min walk
    • CEDAM Museum - 11 min walk
    • Oasis Beach - 11 min walk
    • Puerto Aventuras Marina - 12 min walk
    • Puerto Aventuras Golf Club - 18 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, Garden View
    • Privileged Suite
    • Privileged Romance
    • Privileged Superior
    • Privileged Family Suite
    • Privileged Superior Ocean View
    • Premium Deluxe
    • Garden View Single

    What’s around

    Landmarks

    • On a private beach
    • Kantenah Lagoon - 2 min walk
    • CEDAM Museum - 11 min walk
    • Oasis Beach - 11 min walk
    • Puerto Aventuras Marina - 12 min walk
    • Puerto Aventuras Golf Club - 18 min walk
    • Ecopark Kantun Chi - 2.7 mi / 4.3 km
    • Cenote Cristalino - 2.8 mi / 4.6 km
    • Xpu-ha Beach - 5.3 mi / 8.5 km
    • Chac Mol Cenote - 3.9 mi / 6.3 km
    • Chikinha Cenote - 5 mi / 8.1 km

    Getting around

    • Cancun Intl. Airport (CUN) - 69 min drive
    map
    See on map
    Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, 77783, QROO, Mexico

    At a glance

    Size

    • 423 rooms
    • Arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting/childcare*
    • Free children's club (ages 4 - 12)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite valet parking
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)

    Food and drink

    • 10 restaurants
    • 9 bars/lounges
    • 2 beach bars
    • 2 poolside bars
    • 2 swim-up bars
    • Coffee shop/café
    • Snack bar/deli

    Things to do

    • Fitness classes on site
    • Basketball on site
    • Golf lessons on site
    • Kayaking on site
    • Pilates classes on site
    • Playground on site
    • Scuba diving on site
    • Snorkeling on site
    • Volleyball on site
    • Yoga classes/instruction on site
    • Golfing nearby

    Working away

    • Business center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 15
    • Year Built - 2000
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Braille signage
    • Grab bar - near toilet

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Furnished balcony

    Freshen up

    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Plasma TV
    • Premium TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All buffet meals, snacks, and beverages included
    • Meals and beverages at companion properties

    Activities and facilities/equipment
    All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

    Water activities
    • Kayaking
    • Sailing
    • Snorkeling

    Land activities
    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

    Lessons/classes/games
    • Aerobics
    • Yoga

    Kids' club
    • Supervised activities for children between 4 and 12 years old

    Entertainment
    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

    Not included
    • Motorized water sports
    • Scuba-diving certification
    • Scuba-diving excursions
    • Snorkeling excursions
    • Surcharge for premium food items
    • Premium food items
    • Childcare
    • Spa/beauty facilities and services
    • Offsite tours

    Spa

    Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

    El Mercado - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

    Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.

    La Creperie - This theme restaurant is located by the pool. Open daily.

    Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Tennis on site
    • Fitness classes on site
    • Basketball on site
    • Golf lessons on site
    • Kayaking on site
    • Pilates classes on site
    • Playground on site
    • Scuba diving on site
    • Snorkeling on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Nearby

    • Golfing nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Babysitting/childcare is available for an extra charge

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Catalonia Maya Resort
    • Riviera Maya Catalonia
    • Catalonia Riviera Maya Resort All Inclusive
    • Catalonia Riviera Maya Resort All Inclusive Solidaridad
    • Catalonia Riviera Maya Solidaridad
    • Catalonia Riviera Maya
    • Catalonia Riviera Maya Resort Spa All Inclusive
    • Catalonia Riviera Maya All Inclusive Puerto Aventuras
    • Catalonia Riviera Maya Inclus
    • Catalonia Riviera Maya Resort Spa All Inclusive
    • Catalonia Maya Riviera
    • Catalonia Maya Riviera Resort
    • Catalonia Riviera Maya All Inclusive
    • Catalonia Riviera Maya Puerto Aventuras
    • Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
    • Catalonia Riviera Resort
    • Riviera Catalonia
    • Riviera Catalonia Maya Resort

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Catalonia Riviera Maya Resort and Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there are 5 outdoor pools and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes, there are 10 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining. Nearby restaurants include Los Alebrijes (4-min walk), La Caleta (5-min walk), and Restaurant Latitude 20 (6-min walk).
    • Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Catalonia Riviera Maya Resort and Spa All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
    7.6.Good.
    • 10.0.Exceptional

      As always, a very peaceful, beautiful place. Good food, friendly staff, clean grounds. Im always happy at the Catalonia

      Andrew, 6 night trip with friends, Oct 17, 2021

      Verified Travelocity guest review

    • 4.0.Fair

      I have stayed at a lot of resorts, This one is not spectacular in anyway. No activities for kids or teens. If you like ice cream. It’s available from 12-6. So if you go off to an excursion you’re out of luck. If you want a towel. You better have a towel card. And you may only take one towel. Food was subpar at best. Buffets are not open all hours. You won’t find anything after 11. And room service is an addition fee. I was very disappointed that smoking was allowed everywhere. As an American it was disappointing that there was very little English speakers. ( I don’t count that in my experience as I was a guest in their country ) My advice. Pay the extra money and go to Moon palace. You won’t regret going there.

      Kimberly, 5 night family trip, Oct 16, 2021

      Verified Expedia guest review

    • 2.0.Poor

      The food was pretty bad. Out of 7 days there were 2 days our room wasn't cleaned had to call on daily basis to ask for water had to call 3 times for towels paid $240 for preferred room but room was not really nice service was not at all what we expected we were promised spa visits everyday and were then told only 1 day allowed steak house, Mexican restaurant were really disappointing, buffet had Same food EVERYDAY for all 3 meals chicken was all fat, beef chewy, nothing was really flavored just bland, called 3 times about shower water & sink water not draining this was never fixed just a terrible experience from day 1. We have traveled to many resorts in Mexico over the past 15 years and have never experienced anything like this.

      Enrique, 7 night romance trip, Oct 16, 2021

      Verified Expedia guest review

    • 6.0.Good

      Site was beautiful and grounds/pools were neatly kept. Food was above average for similar stays in Mexico I have had. However, my sunglasses were stolen and hotel staff could be rude at times.

      Michael, 5 night family trip, Oct 16, 2021

      Verified Expedia guest review

    • 6.0.Good

      The property overall is nice. Where our room was situation was near the lobby and away from the pools and it wasn’t a bad walk to the pools.

      Monica, 4 night trip, Oct 15, 2021

      Verified Travelocity guest review

    • 10.0.Exceptional

      Everything was excellent

      Tynesha, 3 night trip with friends, Oct 15, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Overall, we were pleased. We live in Puerto Morelos, and we and friends are always looking for a close getaway. We were quite happy with our room. All of the staff we had contact with were amazing, especially our Housekeeper! She was so friendly and did an awesome job! I have to say I was disappointed with the meals and beverages. I don't drink beer, so if I'm get a drink it has to be alcohol. You need to use REAL JUICE for your drinks. The fake juice is horrible! I think I had 2 drinks in 4 days. Fountain drinks also taste horrible, and no one in Mexico drinks Pepsi. You know we drink Coke! The food quality most of the time was "Average" at best. Everything tasted like it was canned or frozen and then cooked hours in advance. When we had dinner at Bloved, my steak was terrible. It was very undercooked, and so tough, part of it we could not even chew. My husband mentioned this to the waitress when he asked for a napkin so he could spit out the bite of food in his mouth. The fries had to be at least 2 hours old or more, and so cold I couldn't eat them. We finally did have breakfast Saturday before we checked out. It was very busy, but what we managed to have was good. I think you definitely need to improve your food and beverage options. You need fresher foods, and more varity. If you improve these areas, I think your clients will definitely be more pleased. I heard several people in the pool area every day speaking about the poor quality of food.

      Cynthia Marie, 3 night romance trip, Oct 13, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Only the food they need variety the food every day the same food

      jose Humberto, 7 night family trip, Oct 13, 2021

      Verified Expedia guest review

    • 4.0.Fair

      The staff was very friendly!! Our room was a disappointment!! When we arrived the ac unit was leaking The whole floor was soaked for two days.The Refrigerator barely was cold So we more or less had warm drinks. We had to call to refill coffee and water while we were there and our phone would not work until they sent someone to service it.We were told for superior that we would have free room service which we had up until the day we left when staff advised us that we had to have 24 hours prior to ordering room service!!Our most disappointment was the food.The food at the Buffet was very bland It did not have a big selection at all!!Plus we had to make reservations for the more upscale restaurants and the food there was also bland.I would not be back in the future the front desk was a nightmare upon arrival and checkout. the wait was extremely long and we also had to schedule a Covid test which we were given a time that we were allowed to pick ourself when we get there you had to get in a 30 minute line. it was more first come first serve so we waited again!! overall the property was very very unorganized!!!and a little disappointing!! 😞

      ANGELA, 5 night romance trip, Sep 27, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      We like this property because there is plenty to do we would walk to the marina where there are little shops and shows and we feel very safe in Puerto Adventure.

      Jeffrey, 8 night trip with friends, Sep 25, 2021

      Verified Expedia guest review

    See all 751 reviews