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Catalonia Riviera Maya Resort and Spa All Inclusive

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Beach bar
Private beach, beach massages, scuba diving, snorkelling
Private beach, beach massages, scuba diving, snorkelling
Private beach, beach massages, scuba diving, snorkelling
5 outdoor pools, pool umbrellas, pool loungers

Overview of Catalonia Riviera Maya Resort and Spa All Inclusive

VIP Access

Catalonia Riviera Maya Resort and Spa All Inclusive

4-star property
Puerto Aventuras beachfront property with 10 restaurants, spa

7.6/10 Good

1,049 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Child-friendly activities
Map
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783

Room options

About this area

What's nearby

  • On a private beach
  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Akumal Beach - 21 min drive
  • Quinta Avenida - 28 min drive
  • Playacar Golf Club - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 18.8 miles/30.3 km

Restaurants

  • Bellavista - 4 min walk
  • La Caleta - 5 min walk
  • Restaurant Latitude 20 - 6 min walk
  • Nauti Burro - 9 min walk
  • Makito - 10 min walk

About this property

Catalonia Riviera Maya Resort and Spa All Inclusive

Catalonia Riviera Maya Resort and Spa All Inclusive offers a private beach where you can get a beach massage, plus you'll have access to on-site scuba-diving, snorkelling and kayaking. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Brisa, one of 10 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket property include 2 beach bars, a nightclub and a free kid's club. Fellow travellers say great things about the family-friendly amenities and restaurant.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 423 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Golf lessons
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Shopping
  • Pool table
  • Free use of nearby fitness centre
  • Golfing nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 9 holes of golf
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Golf pro shop on site
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Brisa – This poolside buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
El Mercado – This poolside restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Bamboleo – Overlooking the pool, this restaurant specialises in international cuisine and only serves lunch. Open daily.
La Creperie – This theme restaurant is located by the pool. Open daily.
Bellavista – This theme restaurant specialises in Italian cuisine and overlooks the ocean. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
Catalonia Riviera Maya Resort All Inclusive
Catalonia Riviera Maya Puerto Aventuras
Catalonia Riviera Maya All Inclusive Puerto Aventuras
Catalonia Riviera Maya All Inclusive
Catalonia Riviera Maya Resort Spa All Inclusive
Catalonia Riviera Maya Inclus
Catalonia Riviera Maya Resort Spa All Inclusive

Frequently asked questions

Does Catalonia Riviera Maya Resort and Spa All Inclusive offer free cancellation for a full refund?
Yes, Catalonia Riviera Maya Resort and Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Catalonia Riviera Maya Resort and Spa All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Catalonia Riviera Maya Resort and Spa All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Catalonia Riviera Maya Resort and Spa All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Catalonia Riviera Maya Resort and Spa All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Catalonia Riviera Maya Resort and Spa All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Catalonia Riviera Maya Resort and Spa All Inclusive and nearby?
Have fun with on-site activities such as kayaking, snorkelling and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Catalonia Riviera Maya Resort and Spa All Inclusive also has 2 swim-up bars, 2 poolside bars and a nightclub, as well as a private beach, a sauna and a steam room.
Are there restaurants at or near Catalonia Riviera Maya Resort and Spa All Inclusive?
Yes, there are 10 on-site restaurants, featuring local and international cuisine, ocean views and poolside dining. Nearby restaurants include Bellavista (4-min walk), La Caleta (5-min walk) and Restaurant Latitude 20 (6-min walk).
Does Catalonia Riviera Maya Resort and Spa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Catalonia Riviera Maya Resort and Spa All Inclusive like?
Catalonia Riviera Maya Resort and Spa All Inclusive is a short 2-minute walk from Kantenah Lagoon and 11 minutes' walk from CEDAM Museum.

Reviews

7.6

Good

8.3/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Good

The food and drinks are nothing special.
william, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas 2022 Family Break - Overall Excellent
Was a little apprehensive of staying having read some of the reviews at time of booking but I need not of worried. Hotel is 20+ years old and with that has a few aging issues. We did have a leak twice with our aircon which was fixed within 30mins by the maintenance team. The room itself was clean, spacious and serviced twice a day by housekeeping. Food in the buffet restaurant is ok. We had full access to BLoved which was wonderful and also managed to book a number of the al a carte restaurants. This is a tough one as most of the bookings I secured were done at 5am in the morning when the booking system opens up. Be prepared for that. It is an area the hotel know they need to improve. Pool, facilities and entertainment all excellent. Beach Bars where we had access to both were very cool spaces. Hotel is a 15 min walk to the selection of shops and restaurants. Not many in the hotel knew this but worth a walk for a change of scenery and to see the dolphins. The staff make this hotel and we didnt have any bad experiences with any of the staff. No rudeness only smiles and helpfulness. Our welcome at reception at 10pm was very warm and helpful. They explained most things and the check was quick and event free. We used the laundry service with no issue. Towels on the sunbeds at 7am was a bit of an issue and no one respects the no reservation rule which should probably be policed better by the hotel staff especially if its the hotel towels being used. Overall a great stay.
Keith, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

Jorge, 3-night trip
Verified Hotels.com guest review

6/10 Good

The resort is very small compared to others, but we liked that. It is very clean. Not much of a beach but the pools are great. The room we were assigned was close to the lobby and the sound echoed. Very noisy, making it hard to sleep. Room was clean. We needed a few essential things brought up to the room and we had to call twice on both accounts because we didn't receive them. They are not willing to work with you to eat in the restaurants. We were only able to eat in one of them which it unacceptable.
Kimberly, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The property was nice & clean. No issues.
Trinity, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The VIP area was so small that I found the regular beach was better. Some of the bar staff on the beach acted annoyed that the guests wanted refreshments.
Diana, 3-night family trip
Verified Expedia guest review

6/10 Good

Leanida, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was very good experience I enjoy it
Reza, 3-night romance trip
Verified Expedia guest review