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All properties in Puerto Aventuras, Quintana Roo, Mexico

Catalonia Riviera Maya Resort and Spa All Inclusive

Puerto Aventuras beachfront property with 10 restaurants and spa

  • Free WiFi and free parking
From
$121

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1 / 79Beach
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, 77783, QROO, Mexico
7.6.Good.
  • The resort and ammenities are nice but the food needs work. You will get 3 reservations…

    Jul 28, 2021

  • Good bang for your buck. All of Puerto Aventuras is by secured access which makes you…

    Jun 30, 2021

See all 707 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 423 guestrooms
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 2 beach bars
  • Full-service spa
  • 5 outdoor pools

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Premium TV channels

What’s around

  • On a private beach
  • Kantenah Lagoon - 2 min walk
  • CEDAM Museum - 11 min walk
  • Oasis Beach - 11 min walk
  • Puerto Aventuras Marina - 12 min walk
  • Puerto Aventuras Golf Club - 18 min walk
The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
  • Children's club
  • Entertainment facilities
  • Supervised childcare

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Garden View
  • Privileged Suite
  • Privileged Romance
  • Privileged Superior
  • Privileged Family Suite
  • Privileged Superior Ocean View
  • Premium Deluxe
  • Garden View Single

Location

Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, 77783, QROO, Mexico
  • On a private beach
  • Kantenah Lagoon - 2 min walk
  • CEDAM Museum - 11 min walk

What’s around

Landmarks

  • On a private beach
  • Kantenah Lagoon - 2 min walk
  • CEDAM Museum - 11 min walk
  • Oasis Beach - 11 min walk
  • Puerto Aventuras Marina - 12 min walk
  • Puerto Aventuras Golf Club - 18 min walk
  • Ecopark Kantun Chi - 2.7 mi / 4.3 km
  • Cenote Cristalino - 2.8 mi / 4.6 km
  • Chac Mol Cenote - 3.9 mi / 6.3 km
  • Chikinha Cenote - 5 mi / 8.1 km
  • Xpu-ha Beach - 5.3 mi / 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

At a glance

Size

  • 423 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • 10 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Fitness classes on site
  • Basketball on site
  • Golf lessons on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 15
  • Year Built - 2000
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium food items
  • Premium food items
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

El Mercado - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.

La Creperie - This theme restaurant is located by the pool. Open daily.

Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.

Recreation

On Site

  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Golf lessons on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 30 per accommodation, per night

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Catalonia Maya Resort
  • Riviera Maya Catalonia
  • Catalonia Riviera Maya Resort All Inclusive
  • Catalonia Riviera Maya Resort All Inclusive Solidaridad
  • Catalonia Riviera Maya Solidaridad
  • Catalonia Riviera Maya
  • Catalonia Riviera Maya Resort Spa All Inclusive
  • Catalonia Riviera Maya All Inclusive Puerto Aventuras
  • Catalonia Riviera Maya Inclus
  • Catalonia Riviera Maya Resort Spa All Inclusive
  • Catalonia Maya Riviera
  • Catalonia Maya Riviera Resort
  • Catalonia Riviera Maya All Inclusive
  • Catalonia Riviera Maya Puerto Aventuras
  • Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
  • Catalonia Riviera Resort
  • Riviera Catalonia
  • Riviera Catalonia Maya Resort

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Catalonia Riviera Maya Resort and Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 5 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there are 10 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining. Nearby restaurants include Los Alebrijes (4-min walk), La Caleta (5-min walk), and Restaurant Latitude 20 (6-min walk).
  • Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Catalonia Riviera Maya Resort and Spa All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
7.6.Good.
  • 4.0.Fair

    Not an All Inclusive, not a Resort

    Some of the staff is really nice, but some others should not be working with customers. They don’t have a proper training on managing different situations and their lack of common sense and desire to “serve” is outstanding. Poor management and horrendous “restaurant appointments”. So much potential wasted.

    Juan Sebastian, 4 night family trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not recommended

    Rude hotel staff and bad customer service. The mini-fridge and hot water had to be fixed.

    6 night family trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I would have loved to write a good review, but unfortunaley the property is not what you see in the pictures, I don't know if it is because of COVID the hotel is less than what probably was, or could be. The worst thing was that you had to wait in line daily before 8AM to get a restaurant reservation. Overall it was ok, but not even close to great.

    5 night romance trip, Jun 14, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Rooms staff

    5 night family trip, Jun 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved the entertainment group and all the activities they had for the guests

    6 night family trip, Jun 8, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Good family stay - satisfied

    Staying Catalonia Riviera Maya was fun and nice. Pools are large enough and not too much crowded. Staff were all nice. Number of restaurant options were enough for one week stay. Especially BLoved was the best restaurant for all day. Too much of seaweed restrict beach area to play, so that going outside beaches of the hotel is recommended. We went to Akamal Bay to swim with sea turtles.

    SHUN, 5 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The smile and cordiallity of the whole staff and

    6 night trip, Jun 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great

    7 night romance trip, Jun 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    Cheap resort, you get what you pay.

    Air conditioning in room was terrible and very musty smelling. Others complained and were moved out of the room and they moved us in without fixing. Fridge was not cold. Food at buffet was bad. The burger shack had no hamburgers. The dinner reservation system was crap. Everyone has to go at 9 am each day to make a reservation. The only available time at 9:15am was a 9:00 dinner. There were very few people ahead of us and I find this shady. No bars open until 11am but the Bar service was amazing once open. Entertainment staff, enjoyable. Shows were fun. Love the popcorn addition at the abuelo bar.

    2 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    don’t judge a book by its cover! The exterior and grounds of this hotel are beautiful! However, once you get in it’s a whole different story! first room, air conditioning did not work no hot water, and we also had dirty Coffee cups. Once we switched rooms the following day, there was no hot water in that room, no coffee cups and a bathroom window that would not latch shut. Maintenance was able to get us running water the second day of our stay by dinner time. However none of the other things were ever corrected. while making our appointment for our Covid test in order to check out, we were told that there is now a $40 fee as opposed to the free test we were supposed to receive that is advertised in there information provided by Expedia. They told us that the policy changed the night we booked our appointment for the test. There seem to be a problem throughout the campus as many guests were complaining that they had to pay $40 each as well. The bait and switch they were using on guests is completely unacceptable! We also had a phone charger taken from our room at some point during the day, that nobody was really willing to come clean and find for us. we really wanted to like this hotel as the grounds and restaurants are beautiful and the food was worthy of a four-star hotel. They have a lot of work to do in order to fill what they advertise you will be receiving on your vacation! Hoping for a brighter future for this chain!

    3 night romance trip, May 30, 2021

    Verified Expedia guest review

See all 707 reviews