Guests
All properties in Muro, Balearic Islands, Spain

Be Live Collection Palace de Muro

5-star beachfront hotel with pool bar, near Playa de Muro

  • Free buffet breakfast, free Internet, and free parking
From
$224

Restrictions related to your trip

There may be a need for pre-travel COVID-19 testing and quarantine on arrival. Plus, the Balearic government imposed new requirements on groups of 20+ people travelling to the Balearic Islands. Check restrictions for your trip.Opens in a new window

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  • Aerial View
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  • Pool
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Carretera Alcudia Arta, s/n, Km 1, Muro, 07458, Mallorca, Spain
7.8.Good.
  • Pros: beach not full of people; clean and comfortable rooms; quality food; great hotel…

    Jul 17, 2019

  • I felt like the hotel was a bit dated especially on the outside. It wasn’t a 5 star hotel…

    May 26, 2019

See all 51 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 184 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools and indoor pool
  • Free supervised kid's activities

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Supervised childcare/activities (surcharge)
  • Television

What’s around

  • On the beach
  • Playa de Muro - 7 min walk
  • Albufera Natural Park - 18 min walk
  • Es Comú - 21 min walk
  • Alcudia Beach - 2.5 mi / 4 km
  • Cova de Sant Martí - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, Balcony (2 Adults)
  • Double Room, Balcony (2 Adults)
  • Double Room Single Use, Balcony
  • Deluxe Double Room, Balcony, Partial Sea View (2 Adults)
  • Deluxe Double Room, Balcony (2 adultos)
  • Double Room, Balcony, Partial Sea View (2 Adults)
  • Suite, Balcony, Partial Sea View (2 Adults)
  • Double Room, Balcony (3 Adults)
  • Double Room, Balcony (1 Adult + 1 Child)
  • Double Room, Balcony (1 Adult + 2 Children)
  • Suite, Balcony (3 Adults)
  • Double Room, Balcony (2 Adults + 1 Child)
  • Double Room, Balcony, Partial Sea View (1 Adult)
  • Double Room, Balcony, Partial Sea View (3 Adults)
  • Double Room, Balcony, Partial Sea View (1 Adult + 1 Child)
  • Double Room, Balcony, Partial Sea View (1 Adult + 2 Children)
  • Double Room, Balcony, Partial Sea View (2 Adults + 1 Child)
  • Deluxe Double Room Single Use, Balcony
  • Deluxe Double Room Single Use, Balcony, Partial Sea View
  • Suite, Balcony, Partial Sea View (3 Adults)
  • Suite, Balcony, Partial Sea View (2 Adults + 2 Children)
  • Suite, Balcony (2 Adults + 1 Child)
  • Suite, Balcony, Partial Sea View (2 Adults + 1 Child)
  • Suite, Balcony (2 Adults + 2 Children)
  • Suite, Balcony (3 Adults + 1 Child)
  • Suite, Balcony, Partial Sea View (3 Adults + 1 Child)
  • Deluxe Room, Balcony (2 adults + 1 child)
  • Deluxe Room, Balcony (3 adults)

Location

Carretera Alcudia Arta, s/n, Km 1, Muro, 07458, Mallorca, Spain
  • On the beach
  • Playa de Muro - 7 min walk
  • Albufera Natural Park - 18 min walk

What’s around

Landmarks

  • On the beach
  • Playa de Muro - 7 min walk
  • Albufera Natural Park - 18 min walk
  • Es Comú - 21 min walk
  • Alcudia Beach - 2.5 mi / 4 km
  • Cova de Sant Martí - 2.4 mi / 3.9 km
  • Playa de Can Picafort - 2.7 mi / 4.3 km
  • Alcudia Port - 3.7 mi / 6 km
  • Hidropark - 3.4 mi / 5.5 km
  • Roman Remains of Pollentia - 3.8 mi / 6.1 km
  • Pollentia Monographic Museum - 4.1 mi / 6.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 43 min drive
  • Sa Pobla Station - 14 min drive
  • Muro Station - 14 min drive
  • Llubi Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 184 rooms

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • There may be a need for pre-travel COVID-19 testing and quarantine on arrival. Plus, the Balearic government imposed new requirements on groups of 20+ people travelling to the Balearic Islands.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 7363
  • Conference space size (meters) - 684
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Freshen up

  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Be Live Collection Palace de Muro are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Mare - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

Grill - This theme restaurant serves dinner only. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Be Live Grand Palace Muro
  • Be Live Collection Palace De Muro Playa De Muro, Majorca
  • Be Live Collection Muro Muro
  • Be Live Collection Palace de Muro Muro
  • Be Live Collection Palace de Muro Hotel
  • Be Live Collection Palace de Muro Hotel Muro
  • Be Live Palace
  • Be Live Palace Hotel
  • Be Live Palace Hotel Muro Grand
  • Be Live Collection Palace Muro Hotel
  • Be Live Collection Palace Hotel
  • Be Live Collection Palace Muro
  • Be Live Collection Palace
  • Be Live Grand Palace De Muro Hotel Playa De Muro

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Be Live Collection Palace de Muro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between November 1 and February 28. The following facilities or services will be unavailable from May 17 2021 to August 31 2021 (dates subject to change):
    • Sauna
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Pasta Pizza Factory (11-min walk), Fusion 19 (12-min walk), and S'oli verge (2.1 mi).
  • Yes, an airport shuttle is available.
  • Have fun with activities like cycling, hiking, and jet skiing, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics , Pilates, and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool and a sauna. Be Live Collection Palace de Muro also has a steam room and a garden, as well as access to a nearby health club.
7.8.Good.
  • 10.0.Exceptional

    Chilled out weekend

    Amazing stay!

    Paula Andrea, 2 night romance trip, Apr 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Male staff quite rude. Air conditioning not turned on, it was still on heating only. Room temp around 24 degrees and nothing I could do about it. Pretty bad for a hotel of this X stars. Our room had a big king sized bed. It was obviously old as the mattress sloped on both sides so you end up at the very end of the bed, on both sides. Again, pretty bad.

    Aussie, 4 night family trip, Apr 13, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    More of a 4 star in my opinion.

    For a 5 star hotel our standard room was very basic. Whilst the pool area was nice, the sun loungers were dirty and i had to wash off the bird poop myself. Food was basic, but they had only just re-opened after the lock down so its expected. Make sure you bring trousers for an evening for the restaurant, there's no mention of it on the hotel regulations but I got tuned away!

    Lee, 3 night trip, Jul 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous time spent at this hotel. Staff were great and made our stay here perfect. Great location too, right by the beach or you could spend your day relaxing around the pool. Highly recommend. We will be back.

    Fiona, 13 night family trip, Sep 13, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Please note this hotel is advertised as 5 star hotel but does not provide a 5 star service. The rooms are so dated you could be confused that u have gone back in time to the 80’s. The bathroom still has a shower combi which would never be accepted in 5 star hotel . The tiling has never been updated and I have never seen actual tiles on the bedroom floor for a long time. So don’t drop your mobile phones There is actually no point in having walls between the hotels rooms as you can hear everything from other rooms . No complimentary water is provided in this hotel you have to visit the local shop or pay for water at the pool bar. The external walls haven’t seen a lick of paint since the last millennium . The swimming pool area has different types of sun beds of which some require a daily payment of €50 per day yes sun beds around the pool not on the beach. No ones uses these, apart from the owners friends, but they take up half the space around the pool! Also be warned inflatables are banned in the pool. There are hardly any sun parasols around the pool and as usual they are in high demand first thing in the morning . The owner has not bothered to purchase more parasols to meet the demand. The WiFi is free if you are willing to accept less than speed of 1mb or you can always pay for the premium WiFi’! Please do not waste your money on such a dated hotel where the owner is just interested in your money and is unwilling to invest any of it back into the hotel

    8 night family trip, Jul 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very quiet and private and relaxing. Secluded and switched off from the outside world

    7 night romance trip, May 18, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful hotel in quiet location

    Lovely hotel in quiet location, suited me but may not be for everyone. Nearby is shop & a restaurant. Breakfast excellent as was poolside tapas menu. If you get offer of half board at good price I would recommend you take it, even if you don’t use it every night, if not prebooked charge is €25 per person per evening. Side sea view definitely means it, I was as close to front as possible without being in a suite, view was just ok

    Elaine, 3 night trip, Oct 3, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Excellent in every way

    Andrew, 4 night family trip, Aug 14, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice hotel in some respects, but not 5 star

    Ludicrous restaurant policies where we told restaurants were full and needed to be reserved 24 hours in advance. Restaurant were never even half full. Hotel was trying to force everyone into the buffet restaurant - we were put into the position of having to leave the hotel to find food late in the evening - as they refused to serve us anything. Staff were nice - but poorly trained and entire hotel was understated. Rooms need upgrade, bathroom door could not be closed.

    6 night trip, Aug 12, 2018

    Verified Expedia guest review

  • 6.0.Good

    Not really 5*

    The location of the hotel was fabulous - being right on the beach - , but the room was definitely not a 5* standard and was more 3* standard. Saying that.. being right on the beach was amazing, so I wouldn't discount going there again.

    Melanie, 3 night romance trip, Jul 14, 2018

    Verified Hotels.com guest review

See all 51 reviews