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Be Live Experience Orotava

4.0 star property
4-star hotel in Puerto de la Cruz with outdoor pool and restaurant

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Be Live Experience Orotava

Photo gallery for Be Live Experience Orotava

Lobby sitting area
Outdoor pool, pool loungers
Front of property
Minibar, in-room safe, desk, free WiFi
Theatre show

Overview of Be Live Experience Orotava

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Conference centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Snack bar/deli
  • Laundry service
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

View all photos for Double Room, Sea View (3 Adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Sea View (3 Adults)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (2 adults and 1 child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (3 adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Sea View (2 Adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Sea View (2 Adults)

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Partial Sea View

View from room

Standard Double Room, Partial Sea View

  • 30 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Partial Sea View (3 adults)

View from room

Standard Room, Partial Sea View (3 adults)

  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Partial Sea View (2 adults and 1 child)

View from room

Standard Room, Partial Sea View (2 adults and 1 child)

  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, free WiFi

Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Sea View (2 Adults and 1 Child)

Minibar, in-room safe, desk, free WiFi

Double Room, Sea View (2 Adults and 1 Child)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room, Partial Sea View

View from room

Standard Single Room, Partial Sea View

  • 25 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Sea View (Single Use)

Minibar, in-room safe, desk, free WiFi

Double Room, Sea View (Single Use)

  • 30 sq m
  • Ocean view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

About this area

What's nearby

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 1 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
  • Tenerife (TFS-Tenerife South) - 59 min drive

Restaurants

  • Playa Jardin - 4 min drive
  • Indian Express tandoor and curry - 6 min walk
  • Restaurante Oliva - 15 min walk
  • Restaurante los Asadores - 4 min drive
  • Tasca el Olivo - 9 min walk
Map

About this property

Be Live Experience Orotava

Be Live Experience Orotava is a great choice for a stay in Puerto de la Cruz. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Cascada Buffet, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a snack bar/deli.

All-inclusive

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site garage

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference centre (6456 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Cascada Buffet – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Be Live Orotava
Be Live Orotava Hotel
Be Live Orotava Hotel Puerto de la Cruz
Be Live Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz

Frequently asked questions

Does Be Live Experience Orotava offer free cancellation for a full refund?
Yes, Be Live Experience Orotava does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Be Live Experience Orotava?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Be Live Experience Orotava?
Yes, there's an outdoor pool.
Are pets allowed at Be Live Experience Orotava?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Be Live Experience Orotava?
You can check in from 3 PM - anytime. Check-out time is noon.
Is there an on-site casino at Be Live Experience Orotava?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (7-min walk) is nearby.
What is there to do at Be Live Experience Orotava and nearby?
Be Live Experience Orotava has an outdoor pool and a fitness centre.
Are there restaurants at or near Be Live Experience Orotava?
Yes, La Cascada Buffet offers local cuisine.
Does Be Live Experience Orotava have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Be Live Experience Orotava like?
Be Live Experience Orotava is in the heart of Puerto de la Cruz, a short 1-minute walk from Martianez Shopping Centre and 4 minutes' walk from San Telmo Promenade.

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.
ANAND, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, breakfast good. Rooms nice and with balcony.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

10-night trip
Verified Hotels.com guest review

4/10 Fair

The location was great, friendly staff, and the breakfast buffet had a great selection. The only negative I have was the wifi. My entire stay my connection was going in and out and when it was connected it was very slow (5.8 mpbs download and 0.9 mpbs upload). Very hard to work with unreliable internet which made my stay difficult.
5-night business trip
Verified Hotels.com guest review

2/10 Poor

The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.
2-night trip