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All properties in Puerto de la Cruz, Canary Islands, Spain
1 room, 2 adults

Be Live Experience Orotava

4-star4 stars
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400, Spain

4-star hotel with outdoor pool, near Lago Martianez Swimming Pools
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

  • Staff and location excellent. Outdoor pool not heated (like most of Tenerife), so it is…Jan 31, 2019
  • Nice place, location is not too far from central boardwalkNov 30, 2018

Be Live Experience Orotava

from $77
  • Standard Double or Twin Room
  • Single Room
  • Superior Double Room, View
  • Superior Single Room, Partial Ocean View
  • Standard Double Room (3 adults)
  • Standard Double Room (2 adults and 1 child)
  • Superior Room, View (3 adults)
  • Superior Room, View (2 adults and 1 child)
  • Double Room, Sea View (Single Use)
  • Double Room, Sea View (2 Adults)
  • Double Room, Sea View (2 Adults and 1 Child)
  • Double Room, Sea View (3 Adults)

What’s around Be Live Experience Orotava

Landmarks

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 7 min walk
  • Loro Park - 36 min walk
  • Plaza del Charco - 11 min walk
  • Taoro Park - 14 min walk
  • Garden Beach - 21 min walk
  • Orotava Valley - 1 min walk
  • Playa Martianez - 3 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive
  • Tenerife South Airport (TFS) - 59 min drive

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite garage

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6456
  • Conference space size (meters) - 600
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

La Cascada Buffet - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Be Live Experience Orotava’s small print

Also known as

  • Be Live Orotava
  • Be Live Experience Orotava Tenerife/Puerto De La Cruz
  • Be Live Experience Orotava Hotel
  • Be Live Experience Orotava Puerto de la Cruz
  • Be Live Experience Orotava Hotel Puerto de la Cruz
  • Be Live Orotava Hotel
  • Be Live Orotava Hotel Puerto de la Cruz
  • Be Live Orotava Puerto de la Cruz
  • Be Live Experience Orotava Hotel Puerto de la Cruz
  • Be Live Experience Orotava Hotel
  • Be Live Experience Orotava Puerto de la Cruz
  • Be Live Experience Orotava
  • Orotava Palace Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Be Live Experience Orotava

  • Does Be Live Experience Orotava offer free cancellation for a full refund?
    Yes, Be Live Experience Orotava does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Be Live Experience Orotava currently open?
    This property is closed from September 27 2020 to March 25 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Be Live Experience Orotava?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Be Live Experience Orotava?
    Yes, there's an outdoor pool.
  • Are pets allowed at Be Live Experience Orotava?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Be Live Experience Orotava?
    You can check in from 3 PM - 7 PM. Check-out time is noon.
  • Are there restaurants at or near Be Live Experience Orotava?
    Yes, La Cascada Buffet offers local cuisine. Nearby restaurants include El Camino (3-min walk), The Gramophone Bar (3-min walk), and Poco Loco (4-min walk).
  • Is there an onsite casino at Be Live Experience Orotava?
    No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (7-min walk) is nearby.

Recent reviews

Very Good 8.0 From 62 reviews

Poor 2.0
The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.
gb2 night trip
Very Good 8.0
The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.
gb7 night romance trip
Poor 2.0
This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!
gb11 night family trip
Exceptional 10.0
Top value for money 3 min from the beach surrounded by shopping and cafes larger rooms vast assortment at meals and across the street from a supermarket. What more could anyone need?
gb2 night trip with friends
Exceptional 10.0
Absolutely outstanding value for money, very close to the beach, across the street from a shopping centre, pool area, larger rooms, and huge choices at meal times. Nothing else in this area comes with better value.
gb3 night trip with friends
Exceptional 10.0
Wonderful stay
Very good hotel, clean and quiet. Central, walking distance to everything. Very helpful and positive staff :) Good food. Have vegetarian choises, not much food for vegans.
gb1 night romance trip
Exceptional 10.0
Great quality for the money
We stayed here for 2 nights in march and it was a very good choice . The hotel is located close to all the restaurants and shops and also close to the beach. The staff was good especially Sara who was very helpful and welcomingand gave us a room on the corner with a great view. The breakfast and dinner had a good variety of foods and drinks and were ok, but not great. We had to pay for a beer and a orange juice at dinner which was a bit odd.The beds were great, very comfortable with the mattress on the hard side . The parking was behind the hotel, had direct acces in it and costed around 12 euros per day. All in all a good quality/money report.
Cristian, ie2 night romance trip
Exceptional 10.0
Wonderfully located and well run. Clean, safe, across the street from a Mercadona supermarket with amazing food choices. Have been to this hotel three times and will return
gb3 night trip
Exceptional 10.0
Unbeatable value for money sizeable rooms located a 2 min walk to the waterfront promenade and outstanding choices at meal times
gb3 night trip
Very Good 8.0
Great hotel; thoroughly enjoyed my stay there. The food was good quality with a wide selection, the staff at reception were always on hand to help and offer advice, and the rooms were extremely comfortable and cosy. Great location as well; walking into Peurta de la Cruz takes only a few minutes - it’s a very well kept town with lots to do and plenty of places to eat.
gb3 night family trip

Be Live Experience Orotava