Guests
All properties in Isla Holbox, Quintana Roo, Mexico

Holbox By Xaloc

Beachfront hotel in Isla Holbox with restaurant and beach bar

  • Free WiFi
From
$84

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Calle Chacchi S/N Esquina Playa Norte, Isla Holbox, 77310, QROO, Mexico
7.8.Good.
  • Customer service was great and the facility is charming.

    May 9, 2021

  • I loved the Island very beautiful. My room was very nice except for the beds and the AC.…

    Apr 11, 2021

See all 148 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
Safe
Convenient
Dining options
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 29 guestrooms
  • On the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Spa services
  • Airport shuttle

For families

  • Free toiletries
  • Garden
  • Terrace
  • Laundry facilities
  • Limited housekeeping
  • Dry cleaning/laundry service

What’s around

  • On the beach
  • Holbox Beach - 1 min walk
  • Holbox Letters - 9 min walk
  • Holbox Church - 9 min walk
  • Whale Shark Pier - 9 min walk
  • Main Square - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Habitacion superior con cama King o 2 camas dobles
  • Bungalow, Garden Area
  • Bungalow, 1 King Bed, Beachside
  • Bungalow, Poolside

Location

Calle Chacchi S/N Esquina Playa Norte, Isla Holbox, 77310, QROO, Mexico
  • On the beach
  • Holbox Beach - 1 min walk
  • Holbox Letters - 9 min walk

What’s around

Landmarks

  • On the beach
  • Holbox Beach - 1 min walk
  • Holbox Letters - 9 min walk
  • Holbox Church - 9 min walk
  • Whale Shark Pier - 9 min walk
  • Main Square - 9 min walk
  • Paseo Kuka Beach Path - 19 min walk
  • Punta Mosquito Beach - 23 min walk
  • Punta Coco Beach - 37 min walk
  • Punta Coco - 38 min walk
  • Yalahau Lagoon - 39 min walk

Getting around

  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

There is no front desk at this property. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • No onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Beach bar

Things to do

  • Number of outdoor pools - 2
  • Spa services on site
  • Ecotours nearby

Services

  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Things to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries

Stay connected

  • Free WiFi

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts major credit cards, Visa, Mastercard, debit cards and cash.

Also known as

  • Xaloc Isla Holbox
  • Holbox By Xaloc Isla Holbox
  • Holbox By Xaloc Hotel Isla Holbox
  • Xaloc Resort
  • Xaloc Resort Isla Holbox
  • Xaloc Resort
  • Holbox By Xaloc Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holbox By Xaloc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Holbox By Xaloc.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Mandarina Restaurante (7-min walk), La Parilla de Juan (7-min walk), and Ukulele Hamburgers (7-min walk).
  • Yes, an airport shuttle is available.
  • Holbox By Xaloc has 2 outdoor pools and 2 bars, as well as spa services and a garden.
7.8.Good.
  • 2.0.Poor

    DO NOT STAY!

    Horrible. False advertisement and what was stated as "have" was not fully available. We did not get the room we spent more money on to get, could not swim in the pool because it was filthy, pool bar was not available to use. Ended up leaving day 1.

    1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Location is perfect. I looks like the hotel has been one of the best of his kind. However, current conditions and maintenance is poor and careless.

    2 night trip, Feb 27, 2021

    Verified Orbitz guest review

  • 8.0.Very Good

    On our first night they gave us a 2 bed room, we had booked a king bed. They told me that they couldn’t change the room till the next day. The bathroom didn’t work well either. The next morning they gave us a different room after someone else had checked out. Great location

    3 night romance trip, Jan 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome hotel

    Excellent hotel, right on the beach great friendly staff

    Ezra, 3 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really good service, the place was super clean and perfect atmosphere. I will definitely come back

    1 night family trip, Jan 9, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I booked 2 rooms for 1 night at hollbox and we arrived at 9 pm . Left our luggage and went for dinner right away. We went back to our rooms at midnight just to find out our room wasnt prepared in the sense that pillows has no pillow cases covers, very dusty , no soap and shampoo available and to find out that the shower was clogged up , it was flooded after we took the shower. I tried to call the front desk as there was no one around at midnight and shockingly the phone wasnt working.So we didnt really get a goodnight sleep. I complaint the next day to the manager and he took pics the clogged shower , uncovered pillows , showed him no soap and shampoo and the dusty rooms etc etc. He just advised us to file complain with expedia. It was such a bad experience and terrible customer service !!!

    1 night trip with friends, Jan 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service, location, very close to town, amazing sea view you can enjoy the beach, great food.

    Yaz, 2 night family trip, Jul 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location Wonderful staff Nice breakfast Kids loved having a pool

    Daniel, 5 night trip with friends, Feb 14, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Great price point for the property. Great staff and breakfast

    3 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    Nice physical property. The staff was nice and mostly helpful, although a bit hit-or-miss for followthrough. Our hot water was out for much of the visit, which caused a considerable amount of friction within our party. The issue was ultimately resolved. Beds were on the uncomfortable side. Rooms were nice, and housekeeping staff did a good job keeping them up. Nice beach and amenities, and excellent bar service.

    11 night romance trip, Jan 18, 2020

    Verified Orbitz guest review

See all 148 reviews