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Private host

Hotel Firenze

Serra Negra hotel with outdoor pool and indoor pool

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Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Spa
  • Restaurant
Rua 7 de setembro, 118, Serra Negra, SP, 13930-000
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • 2 spa tubs
  • Sauna
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Communal living room
  • Microwave in a common area
  • Wedding services
  • Free newspapers in the lobby

Room options

About this area


  • Padaria Serrana - 3 min walk
  • Lela Pub - 3 min walk
  • Hadu Sushi Bar - 3 min walk
  • Lanchonete Americana - 3 min walk
  • Cafeteria Gourmet Le Caffe - 6 min walk

About this property

Hotel Firenze

Enjoy your visit to Serra Negra with a stay at Hotel Firenze. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include 2 bars/lounges, an indoor pool and an outdoor pool.



At a glance

Hotel size

  • 79 rooms


  • Check-in time from 9:00 AM until anytime
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Shared microwave


  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Wedding services
  • Pool loungers


  • Television in common areas
  • Communal living room
  • An outdoor pool
  • An indoor pool
  • Spa services
  • 2 hot tubs
  • Sauna


  • Portuguese

Room amenities

Stay connected

  • Free WiFi


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Refundable deposits

  • A damage deposit of BRL 200 will be collected before check-in

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation


This property is managed by a private host (a party not acting within their trade, business or profession).

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Property registration number 118

Also known as

Hotel Firenze Hotel
Hotel Firenze Serra Negra
Hotel Firenze Hotel Serra Negra

Frequently asked questions

Does Hotel Firenze offer free cancellation for a full refund?
Yes, Hotel Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Firenze?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Is parking offered on site at Hotel Firenze?
Yes, there's free valet parking.
What are the check-in and check-out times at Hotel Firenze?
You can check in from 9:00 AM - anytime. Check-out time is 2:00 PM.
What is there to do at Hotel Firenze and nearby?
Hotel Firenze has 2 bars and an outdoor pool, as well as a sauna.
Are there restaurants at or near Hotel Firenze?
Yes, there's an on-site restaurant. Nearby restaurants include Hadu Sushi Bar (3-min walk), Lanchonete Americana (3-min walk) and Cafeteria Gourmet Le Caffe (6-min walk).
What's the area around Hotel Firenze like?
Hotel Firenze is a short 18-minute walk from Circuit of Conventions Centre in Municipal Balneary of Waters and 3 minutes' walk from Crafts Fair.

Overall score and ratings

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