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Magical Memories Villas, Kissimmee

3 stars
2801 North Poinciana Blvd.KissimmeeFL34746United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.6 / 5
Location
Great location
Service
Service is adequate
Room
Room is not nice
1436See all 1,436 Hotels.com reviews

Magical Memories Villas, Kissimmee

Hotel Info: 866-539-8117

from $150
  • Villa, 2 Bedrooms, Pool Access
  • Villa, 3 Bedrooms, Pool Access
  • Villa, 1 Bedroom, Pool Access
  • Villa, 4 Bedrooms, Pool Access
  • House, 3 Bedrooms, Private Pool
  • House, 4 Bedrooms, Private Pool
  • House, 5 Bedrooms, Private Pool

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms

Arriving/leaving

  • Check-in time 4 PM-8 PM
  • Check-out time is 10 AM
The front desk is open daily from 8 AM - 8 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Check-in and guest services for this property is located just east of the Walt Disney World Resort. Office hours may vary according to season. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Magical Memories
  • Magical Memories Villas
  • Magical Memories Villas Condo
  • Magical Memories Villas Condo Kissimmee
  • Magical Memories Villas Kissimmee
  • Magical Villas
  • Magical Memories Villas House Kissimmee
  • Magical Memories Villas House

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

This property requires a non-refundable damage waiver of 25 USD per booking/stay. For more details, please contact the office using the information on the reservation confirmation received after booking.

Breakage deposit: USD 35.00 per stay

  • Cleaning fee: USD 95 per accommodation, per stay (varies per unit size)

Optional extras

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 75 per stay)

In the hotel

Things to do
  • Outdoor pool
  • Fitness facilities
  • Tennis on site
  • Spa tub
  • Sauna
  • Playground on site
  • Golfing nearby
Working away
  • Business center
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Individually decorated
  • Separate dining area
  • Separate living room
Freshen up
  • Second bathroom
  • Shower/tub combination
Be entertained
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Magical Memories Villas, Kissimmee’s small print

Also known as

  • Magical Memories
  • Magical Memories Villas
  • Magical Memories Villas Condo
  • Magical Memories Villas Condo Kissimmee
  • Magical Memories Villas Kissimmee
  • Magical Villas
  • Magical Memories Villas House Kissimmee
  • Magical Memories Villas House

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

This property requires a non-refundable damage waiver of 25 USD per booking/stay. For more details, please contact the office using the information on the reservation confirmation received after booking.

Breakage deposit: USD 35.00 per stay

  • Cleaning fee: USD 95 per accommodation, per stay (varies per unit size)

Optional extras

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 75 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1436 reviews

Magical Memories Villas, Kissimmee
Good3.0 / 5
Family vacation
great space and location, but there is no service and unit needs maintenance and upgrades , I couldn't use the safe as it was locked by the unit owner, so enjoy the space but do not expect a hotel level service.
4 night family trip
Magical Memories Villas, Kissimmee
Good3.0 / 5
Great price for the condo, ask for the 1st floor.
The place was lacking in upkeep. It had a minor mold problem and really needs a dehumidifier to do away with that. The service was slow and inefficient but since all is needed was check in check out it's no big deal. The biggest issues were the warped floors and stairs, which 3 out of 5 of us fell on in the first 10 minutes there. For the price it was a good value, but the owners need to invest some money before the buildings start falling down.
4 night family trip
Magical Memories Villas, Kissimmee
Good3.0 / 5
Avoid this place...
Hidden fees at checkin. Different from the Hotels.com online agreement. I prepaid the amount to hotels.com and was only expecting $285 fee but, we were charged double and a $75 key fee at checkin. Before you can check out you have to wait for a person to walk through the villa. Doesn't matter if their person doesn't get to you before the 10am checkout. Unfortunately, if you are still in the villa after 10am they threaten to charge you a late fee, regardless if you are waiting on them. To find out everyone is subcontracted at the facility and they don't communicate. We argued with them, we are waiting on the checkout person, they didn't care. The place is large enough for large groups but the employees are not customer service friendly. I also changed the reservation with Hotels.com and with Magical Memories. My husband and I had two different flights to Florida so I wanted to eliminate any issues I placed his name on all the villas. I called three times to confirm the information to allow my husband to pick up all three villa keys, due to the time difference I was due to arrive after the office closed. I was assured they placed the information in the notes. At check in, the office refused my husband to checkin and pick up the keys, regardless if he paid for all three villas on his amex. I would avoid this place.
3 night trip with friends
Magical Memories Villas, Kissimmee
Poor1.0 / 5
Horrible Customer Service!
The pool was closed, now not big issue IF we had been informed when we made the reservations the night before arrival OR when we checked in. When discovered the pool was closed, about 2 hours later, we went to the office. The front desk clerk told us we could use their sister property's pool, but since we had already had a drink, driving over 2 miles away was not a viable option. Now, if the accident in the pool had just occurred this would be one thing, but after speaking with several neighboring guests we discovered the pool had been closed their entire visit, almost a week?! "Just happened" does not equal almost a week! The solution offered by Emily of Magical Memories Villas was that we pay rent on the 3-bedroom villa we just checked in to 2 hours prior, plus the $95 cleaning fee, & both nights at the sister property plus their cleaning fee, so basically they offered us 3 nights rent & 2 cleaning fees, for a 2 night stay ridiculous! Logic, ethics, professionalism, well, none of those were used. As for www.hotels.com they were caught in the middle, they phoned the property at least 5 times, were told the pool was under construction, then that a kid pooped in the pool, & that there was a 2nd pool on the property, then “oh the 2nd pool is only a couple of blocks away”, & finally, "I meant there is a pool on another property just a couple of miles away"....www.hotels.com sent us a $50 coupon for future travel, Magical Memories Villas sent us a headache … never again!
2 night trip with friends
Magical Memories Villas, Kissimmee
Poor1.0 / 5
Most disgusting place ever! Disappointed!!!
This was a terrible experience! Sheets had hair all over them, doors would not lock, smoke alarms went of at 4 am and wouldn't stop. Maintenance came twice to fix same problem. Shower head in MB had to be replaced and it leaked on the floor even after they "fixed" the wall leak. Pool wasn't clean with no light..I could go on and on about this but the worst part was we paid WAY in advance for a 5 bedroom,3 bath and when we got there it wasn't available. They put us in a 4 bedroom 2 bath. Will NEVER use them again!!!!!!
6 night family trip

See all reviews

Magical Memories Villas, Kissimmee

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