Barceló Santiago, Santiago del Teide

Very nice hotel in great location. Amazing views of the Los Gigantes cliffs, wonderful pool area and bar, and lots of entertaining. The swimming holes in the ocean just below the hotel were great for snorkeling and a great alternative to the very warm and crowded pool area. The hotel is an easy walk to all the town attractions or Los Gigantes along a nice sea promenade. If you have are talking car, parking can be a bit of a challenge as the hotel doesn't gave garage and street parking is quite limited and parking garages far away up the hill. The front desk staff was very friendly and accommodated our requests quickly. The rooms were small but clean and sufficient, the balcony lovely with amazing views. We booked the room with breakfast and dinner included. For the price, the buffet food was ok but repetitive and nothing special. Mostly British fair with some local food additions. Desserts were great though.

We visited the Islands in November and booked this hotel partly based on the fact that they advertised two heated pools. Be aware that the indoor heated pool is in the spa area and you must pay. Also children are not permitted. The outdoor heated pool and the hot tub were both too cold, in our opinion. The hotel is nice, but there really isn't anything to do in the surrounding area. Also, the all inclusive bfast and dinner are for the buffet only.

Stunning location, good hotel, very friendly,helpful staff. Daily activities not very well posted so if you dont book through an agent its a bit of a search to find out whats on.

We found the facilities and bar service to be excellent, the room had a tremendous view and apart from a few "niggles" (poor car parking etc) we have nothing to complain about. On the first day of our stay at the Barceló, we had the misfortune of suffering the effects of being "pick-pocketed" at another place on the island with the result of having no cash the loss of my credit cards etc (fortunately my wife retained hers). The hotel staff (particularly Christian at reception)were absolutely brilliant in helping us make all the right contacts with the police and assisting us in every possible way in overcoming our loss. This really is a hotel that goes the extra mile in helping customers who may have a problem whilst staying there. Thoroughly recommended and we will certainly stay there again.

Great hotel, perfect view over the sea. Hotel grounds were lovely and the food was great. Nice quiet area, not too touristy with just a few bars and restaurants.